Hyde Park Center For Aesthetic Dentistry

I could not agree more with the other comments. I just moved to the area and had seen my prior dentist every 6 months for years without incident. Historically, I would go for a cleaning /​xrays and they were covered 100%. I visited Dr Grant’s office for the first time and within 15 min was told that the recommendation was for $ 1000 of cleaning/​take home rinse/​sonicare toothbrush (which I already have), etc. I told them that I would not do that, and that I just wanted my normal cleaning and then was told in order to do the cleaning, I needed to spend $ 130 in a different uncovered procedure or they would not continue. When I proceeded to walk out, then I was told that they could do the cleaning. I made it clear, I only wanted the cleanings that I always get and insurance covered. Still, after the cleaning, I was asked to pay for a previously unmentioned Flouride and the «Cancer Screening» to the tune of $ 100. As far as positives go, Dr Grant was extremely nice and seemed to be very thorough. Had it not been for the «used car sales tactics» by the «finance manager», I would have liked to continue to use her, but ultimately this is her office and she is responsible for the policies and behaviors. Using a office manager for these ugly tactics does not keep her hands clean. I understand that standard cleanings are not as lucrative as Cosmetic Dentistry, but if you need to take advantage of patients to make it worth while, why not stay out of that side of the business?

I have been going to Dr. Grant for over ten years. She is very thorough in all my exams. Whenever I have work done on my teeth I am very pleased. Her assistants are professional and Valerie is very helpful at the front desk.
Drucilla Bishop

First the positive: (5 stars) the staff are helpful and caring and the office is spotless. I feel that they really care about my dental health and the Dr. is usually on time and they don’t keep me waiting which I appreciate.
But then…
I also don’t like the overages. I go there with insurance for a teeth cleaning. Other dentists, it’s covered. Here, it’s $ 72. Why? Cancer screening which consisted of hygienist looking under my tongue. that should be included. Oral hygiene instructions that consist of telling me to brush, floss, use a waterpik and electronic toothbrush (I already do all those and told them last visit). After being a patient for a year, I now need deep gum cleanings (extra) and cleanings 3 times a year (3^rd one not covered by insurance.) Also, all my crowns need to be replaced, teeth are cracked, etc. and it’s THOUSANDS of dollars. This is the same thing I got from clinic operators. I switched to another dentist who told me none of this was necessary. Too bad he got sick and left the business or I would go back to him.

Not able to give a negative star. My girlfriend went here and was told that she needed a massive amount of dental work that totaled thousands of dollars. Every time she went back there was another procedure needed to fix problems that didn’t exist. After multiple visits and about $ 4000 she was still in pain. She decided to go to another dentist and was told that «Dr.» Grant did a horrible job and the majority of procedures weren’t needed (i.e. crowns on teeth that showed no sign of being necessary). On top of that the new dentist said that Grant crowned a tooth that was infected and the tooth needed to be removed. NEVER go to this dentist. If you don’t heed my warning read the documents carefully that contain malpractice information or have a lawyer on speed dial.

I have been a patient with Dr Grant’s office for 12 years. Every visit has been exceptional. She has a professional team and puts you at ease with any treatment.

Dr. Grant is a crook. She and her staff will convince you that you need unnecessary procedures which will «fail» shortly thereafter and require some follow up or treatment. She is concerned with a pay check and not her patients’ oral health. I went to her when I was new to the area only to have a terrible experience and then find out that I only know former patients of hers, not current ones as they all left for the same reasons I eventually did. She tries to convince every single patient that they need Invisalign which is absurd. The staff will also ask you about your job and what you do to try and figure out how much money you make. I get angry even thinking about this woman. She also will scan your mouth for cancer and check your teeth for bone loss. Anything to up the charges to the insurance company and the cancer screen actually costs you money. But she will never ask you if you want the procedure, she just does it. She will also try to slip in an $ 18 bottle of mouthwash into your take home bag and make you pay for it without asking you. Avoid her at all costs and save your money. Go to a dentist who practices ethically and cares about their patients.

The absolute worst experience I’ve ever had a dentist’s office. They use the same high-​pressure «buy a timeshare now!» sort of tactics to get you to pay for needless treatments. They also tried to get me to pay for the $ 1200 «deep cleaning», and when I refused, I was told they would only clean below the gums because that’s all my insurance paid for. As it turns out, I’ve had this insurance for years and no other dentist has ever given me this excuse and they all took very good care of my gums and surrounding areas. What I got here was a glorified flossing and about half an hour or so more of «let us refer you to an orthodontist we know, and how about this other treatment? And *insert personal family story here* which is why I care deeply about your teeth and taking all your money» stories.
Never going back. If you want to drop a few grand to get your teeth shellacked, call this office and schedule an appointment today. Otherwise, keep looking. You’ll get better treatment elsewhere.