Humane Society of Tampa Bay

My dog Roxy was sick (blood in stool, vomiting, and lethargic) and I brought her to the Humane Society Vet Center at 2:45pm on Monday (6÷13÷16). When I walked in the woman at the front desk greeted me and asked if I had an appointment. I told her no and she responded by giving me a sad look. I responded by telling her that within the last hour my dog has vomited 5x and had bloody diarrhea 4x with a lot of mucus in both. She didn’t say anything to this but reached over to get piece of paper for an emergency vet that didn’t open till 4:00pm. She finally spoke and said to me «unfortunately we aren’t taking anymore walks-​in because we are already busy and OUR VETS ARE ITCHING TO GO HOME»! I understand that my dog was not fully emergent and that the dogs they had probably would of taken them to closing time. Nevertheless, how can you tell a person that the vets getting out on time is more important than a sick dog? Also, how can the ONLY option for my dog be an emergency vet that doesn’t open for another 75 minutes? I understand being busy but why not say «unfortunately we can no longer take walk ins but please stay here while you wait till the emergent vet opens in case things get worse» or at least apologize and be EMPATHETIC! If you are the humane society you very much failed on the humane!

I usually never write reviews on anything because I’m very easy to please and understanding. Unfortunately this place is abhorrent in their treatment of animals. Our dog suffered from horrible diarrhea and so we took him to the vet around 8:30am. We called ahead the day prior to taking him and the day of to make an appointment and they did not answered nor called us back. This is NOT the first time they haven’t answered and called back. One particular day I racked up 35 calls that were not answered. One hour into our waiting, my bf goes inside (they demanded we wait in our poorly air conditioned car) to check how much longer we had to wait. They told us there was only one person ahead of us, so waited another hour and 15 mins, and noticed multiple people being called ahead of us. At this point I decided to take my 9 month old dog out of the hot car and have him wait outside in the shade against their wishes. Mind you, they knew our car’s air conditioner wasn’t working. We had to take our dog out of the car not only because of the heat but because we was defecating everywhere in the car. After we waited another 20 mins outside, my dog started having blood in his stool. I went inside to tell them this, and they just told me I still had to wait. At this point I was furious and decided to take him to the emergency clinic. All we wanted was help for not only our pet but our friend and we were extremely delayed that help and didn’t receive a reasonable wait time.

Absolutely no regard for your time. 45+ minutes after my scheduled appointment time, and it’s always a mad house on weekends (it’s not like this is their job or anything and they should be prepared??).

I brought my cat into the clinic 3 weeks ago saying he was injured. In their triage they said he didn’t have any serious injuries. I waited 4 hours and finally had to leave. I went back again and waited 5 hours, and had to leave because there was no end in sight. I finally took him to another vet because he was still limping. X-​rays showed his leg was BROKEN! Not a pulled muscle as the Humane Society staff lead me to believe. Don’t waste your time or money with these people. If your pet is really hurt, you owe it to them to go somewhere else. I found Abraams Animal Hospital in Carrollwood was really great, kind, fairly priced and willing to go the extra mile, all while I didn’t have to wait.

As nice and capable as they are I can’t spend an entire day to see s vet! Had a 12 o’clock appointment, finally got called back at 1:15 and it’s now 1:40. At each point I explained that I needed to pick up my son from school at 2 and was assured «no problem «. Finally left about 2:30 with several prescriptions and told to come back in 2 weeks!
They are an amazing place with stellar management and absolute devotion by the entire staff to the pets and their families that come here. With the high turnover I also think they are the most experienced vets in the area and feel confidant of the care my Rosebud receives. So think if it as I do, an extended play date for my pup !

Not a pleasant experience as having pet euthanized but not because of the staff or place just the circumstances. I walked in on a Sunday morning and the place was packed inside and out. I was only 3^rd in line got check in and was quickly taken to the desk. The staff were wonderful and caring and tried to expedite the process as fast as they could as they saw I was distraught. Their professionalism and compassion was welcoming although did not make the experience any less stressful. You can go in with your pet for the euthanasia but I declined. I don’t think I could handle that at all. I did believe I left them in good hands though for their next journey.

Don’t bring a big dog here to get neutered. Take them to a real vet who specializes in big dogs. They are an «in-​and-​out» place, cutting corners of need be.
Had my Great Dane neutered and in less than 48 hours had an infection that left him bed ridden.
Do your research, spend the extra $ on a real professional vet.
Would NOT recommend. Thought it would cost me $ 115, they told me when I arrived it would be $ 270. Not to mention costs of fixing what they did wrong.

I arrived at the animal hospital at 9:45am. I left at 2:15pm. That is ridiculous. I don’t understand why this place accepts walk ins when they can barely keep up with the people who have appointments. Not worth it. Unless you don’t mind waiting for hours.

I took my puppy here to be altered. He came home high and unable to sit for a day. I’ve never had this happen before. They gave me the number of their lady who does heart warm treatment. No answer, no call back. Very rude when I tried to find out more on phone. Very uncooperative. Don’t take your pet here if you care about them

The ladies that work at intake are so rude! They were more concerned about who was going to go to lunch next than finding out as much information about my dog as possible. It was already a difficult day as we didn’t want to say goodbye to our baby but had to due to a move. One girl in particular kept shaking her head at us and saying that our dog probably wasn’t going to make it because she was scared and barking. I asked if they would let me know if they intended to euthanize my dog and they said no, she was their dog to do what they wanted with and if I was worried about her being killed I should just keep her. I brought my dog here because I thought they were a no kill shelter. Clearly not the case and not very humane.

*THIS REVIEW IS FOR THE HEALTH CLINIC*
I adopted my cat from the Humane Society, he came sick with FHV (herpes virus) and constantly has nose discharge. A year prior to coming here I had gone to 5 different vets and ran all sorts of tests on him, from asthma to cryptococcosis and nobody could pinpoint what he had, so I brought him to this clinic for yet another opinion.
The first time, the vet and the vet tech that «helped» us were… OK. I was explaining to the vet what my cat had after she told me that that’s how the cat was. After she suggested more options I could try and I was telling her I had already tried them, the vet tech said «He’s just one of those cats!» …Seriously? I’m here because I need a diagnosis to help my cat who wasn’t eating, not for you to tell me he’s one of those cats which means NOTHING. I thought it was rude and inconsiderate of her to say that. They didn’t give us a diagnosis aside from that, just antibiotics so we paid and left. That’s why I giving them 3 stars… I come here distressed because my cat is not eating and when a cat doesn’t eat things go downhill real quick, I’m not here for you to tell me basically to suck it up because «he’s just one of those cats.»
The second time I brought him, we were seen by Dr. Abi O’Connor and a different vet tech (I didn’t get his name) and it was a world of difference. She listened carefully to my every concern, gave me as much detail and answers to everything, checked every little thing on him to see if it was another thing that was affecting him aside from his nose and she was overall wonderful. She was incredibly understanding and compassionate and they treated my cat gently, both her and the vet tech. She reassured me that he wasn’t going to die of this, she thoroughly explained to me that he had herpes virus and he was always going to have discharge and she was very clear with what she was recommending for him and why. It’s thanks to her that I know what my cat has and what I have to do for him. And guess what? After this visit, my cat was eating again thanks to what she prescribed and he’s back to his normal and healthy self.
The prices are affordable, the care is good and if you have an appointment you don’t have to wait that long. The front desk staff has been very courteous and nice the times I’ve gone there and I haven’t had any trouble making an appointment. You just have to be patient, this place is packed and they try their best to get everyone in.

My experiences (and I have only had two) with the Humane Society of Tampa Bay were both exceptional. My first visit was to have (what we finally realized was a feral) cat (that could not be housebroken) spayed. The experience was pleasant… at least for me it was.
Our second visit was this past weekend, when my son and I went to adopt another (housebroken) cat. We arrived on a Saturday morning and it was quite busy and there was a lot of positive energy. There were dogs, cats and rabbits in contained outdoor areas.
When we went inside, we were given instructions and directions, and we spent about 45 minutes visiting with cats in various rooms… no pressure, no rush. The facility is large and clean, and for the large number of animals occupying the place I was amazed that we didn’t notice any foul odor… none at all. it was very clean and sanitary. When we finally met our new pet, we learned that the shelter had received a grant, and it only cost a $ 5.00 fee to adopt our new family member. We also received complimentary passes to Busch Gardens for another promotion. Wow!
I almost felt bad taking her from this place. She had a spacious, free-​roaming indoor/​outdoor living arrangement with loads of great lounging furniture, feline friends, and a gorgeous brick paved, screened patio. However, in the last week, she has adjusted well to her new surroundings.
Consider adopting a pet. It was a wonderful experience. I think we’ll return just to visit the volunteer staff and animals.

I have never been in a humane society so clean and with such welcoming staff. We met our amazing dog Holly there in December and instantly fell in love. You can tell that the staff truly care about the animals and have their best interest at heart. Prices in the store are very reasonable for things like toys and leashes. My daughter loved to play with the cats in the room next to the waiting area. I am so glad I had the opportunity to isit this special place!!!

If you are in the market for a pet you should absolutely stop here first before buying one somewhere else. They have tons of cats, dogs, and other animals, all available for adoption.
The facility itself is clean and welcoming. And it is a pretty decent size. There are several different kennel areas where you can look at the canines available for adoption. There are also a couple areas where you can peruse the felines who need good homes. The staff was super nice, welcoming, and very friendly.
We went there to pick up pumpkins for Halloween as they were having a promotion. We bought several knowing the money would go to a good cause and left without getting any new animals (we already have two dogs at home).
This place is top notch. As mentioned above if you are in the market for adopting a pet or are thinking about adopting a pet this is a great place to go.

I made an appointment to take a cat that we found, to get checked out. We were greeted, called back in a reasonable amount of time, the Veterinarian was fantastic. We were then told to go sit and wait to be called to pay. We waited almost 45 minutes to pay so we could leave.
I think they need a better system for people to pay. Not sure if that is normal for them. I go back next month so I hope they get it figured out by then.

Literally, as good as it gets. I am reviewing this business under very morbid circumstances because they made my situation as positive as it could have possibly been. I had to take my older cat here to be put to sleep. I am so glad I made this establishment the resting place for my cat. I must note that the website is very helpful in explaining euthanasia and supporting the decision to avoid watching your animal suffer.
I have been a cat lover from birth and have had to see many of my furry friends be put to rest over the years. I have come to know when they are beyond treatment and don’t deserve to suffer any longer. Other places I have gone have tried to recommend costly treatments for temporary remission and have shied away from recognizing a terminally ill animal. The Humane Society did not do this.
The line at the counter was not very long on a Monday afternoon and as soon as the receptionist heard that my reason to visit was euthanasia, I was told there would be no wait to see a doctor. I was taken into a private room within minutes. I must mention that the counter staff was very compassionate and comforting. While the total for euthanasia and private cremation is $ 135, they will not turn away anyone who needs to have a pet put to sleep.
The vets were incredibly understanding and did not try to sell me any services or try to talk me out of my choice. No questions were asked except for her age and how I was doing. They walked me through the entire process and allowed me to stay with her while she was put to rest. This was extremely comforting and peaceful. It was quick which is much better than staying at the vet for hours and dragging things out. I will definitely go back here for any pet issues that I have. They were professional, compassionate and understanding.

I love, overall this establishment. I can’t volunteer, as I would have far too many animals.
They are so patient & do their jobs to perfection, I don’t think many animals realize they are in a shelter.
Always help an animal in a kill shelter over a non kill shelter.
Very caring staff, that go above & beyond.
What’s a girl to do? Love all of God’s creatures!

If you’re looking to get a pet come here.
It’s clean and nice. Plenty of dogs are here in need of a new home. I adopted 2 dogs from here. Buster and banksy and i love them to death. They are both amazing dogs. Very sweet.

You will wait a very long time, even with an appointment, but the care your pet receives will be stellar.
Prices went up quite a bit though, I may go back to my private vet.

When I first got my little fur babies I immediately started a pricey wellness plan with a chain pet store/​vets office. After the first year I realized that I would be over paying for preventative care (I have indoor cats that mostly just need their yearly shots) and switched to the humane society. The facility itself is very clean and inviting. The staff is amazing! You can tell that this is a group of animal lovers running this office which I really appreciate. Prices are super affordable-​when I took the cats in for an office visit instead of being charged twice they discounted the second pets visit. Most importantly the veterinarians really take their time to bond with my pets and answer all of my worry/​google infused questions. Be prepared for a wait though even if you have an appointment which is the only reason why I rated 4 stars instead of 5.