Hanover Floors

I Highly recommend that you make this your first stop and save yourself the aggravation of the big box stores! I have purchased carpeting throughout my house twice over the years and the owners and staff go out of their way to listen and accommodate your needs. They have a price match guarantee and stand behind their products, which is So refreshing when making a large purchase. Do yourself a favor and check them out… I can’t say enough good things about Hanover Floors!

Stacey was recommended to me by an interior designer to make new cushion covers for a sofa. She was fabulous to work with… very responsive to questions, made the covers in record time and did an amazing job. They’re perfect!

my experience was great
I wanted my bedroom window treatments done, i went to Hanover floors
as Hanover has the best show room for Hunter Douglas blinds, and is a
authorized dealer
i spoke to a young man, his name is Travis, he then introduced me to Stacey
Stacey was very good she understood exactly what i wanted she came to the house to do all my measurements we spoke about the colors and looked at samples they took 2 weeks to come and they look beautiful
i’m so pleased with them i just had to tell everybody
thank you so much stacey

I want to start off by saying that when I got my first job done by this company it went well but there help wear a lot of hats and that’s where I start having issues.
My second job was a different story. Before they started there were a few miscommunications and we told them to cancel the job. It was only then they called us back and that was when we asked for 10% off our job. We had to follow up with them about everything which should not happen with a reputable company. The sales rep mike who is a nice guy would tell us one thing, then the management would tell us something different. They charged us 120 for a plumber but then had the installer who told us he is no a plumber put the toilet back in and would not refund us that amount. When we called Hanover, there explanation was that it’s under warranty if there is a leak. I don’t believe that anybody who spendS good money on a project wants a tile installer putting back our plumbing. Our sales rep also said we will have a cleaning person come within completion to clean up. A gentleman named Russ said that cleanings only happen for big jobs and not small jobs. It was only after we told them our salesman said we would get it, that they said they would send someone. I almost feel they will say what it takes to get the job.
We have spent over 10k and referred two families to Hanover and felt that’s not how you should treat somebody whether I spent $ 100 or $ 10 000.
I would recommend that if you do business with this company, that you get everything in writing and get a couple quotes. Unfortunately, we will not be using them for our master bath. If you have any questions, you can contact me at

I had the best experience here. My dog was having surgery and I needed something to line my tile floors. Though the place looks expensive from the outside, I took a chance and popped in. I was greeted at the front desk and told them my situation. They knew exactly what would work best for me and gave me a few options. I got a nice, soft carpet that I could use for less than I would’ve been charged for rough industrial carpet at another place. When I went to pick it up (since it was a small about), they brought it out to the car for me and wished me luck on my dog’s surgery. Next time I have any flooring needs, I’ll definitely be using them!

Today is installation day and the entire crew from Hanover were great.
They were on time, professional, quick and did a great job! The floors look spectacular.