Guys Automotive

Contacted them about getting my A/​C repaired and a steering wheel control button fixed. Email confirmation excluded the shop number. When I called to confirm the repair, the guy that answered said I contacted the wrong shop and referred me somewhere else. So now I will be taking my car somewhere else. Don’t bother with a place that is going to play games.

I hesitate writing the review Guy’s deserves … because I like them so much! (I don’t want to wait in line.) But, there isn’t a finer garage around and that is why I drive a good distance to take my car to Guy’s on Hillsborough. These people are master technicians. They can get an overheated car in line with the turn of a wrench. Orlando and Antonio are super skilled at their work. The MC (manager) Dan is like a magician! And what hair! There is a good atmosphere in here and now even a towel in the bathroom! I would never hesitate to send someone to Guy’s on Hillsborough. Dan will take care of you and keep your price reasonable, often with alternative ingenious measures. He is quite adept at getting goods from junkyards and other recycled places too. I needed help once after hours and they did not turn me away. Good folks in here. They are bi-​lingual too. You can count on Guy’s! Remember to turn at Rosemont.

All reviews should be taken with a grain of salt. While I have noticed that reviews on here are a little more harsh than the ones i’ve seen on google and elsewhere, each person’s experience is their own and i have mine.
I dealt with Dan at the Hillsborough location. My KA9 Acura 3.5 RL had a slipping transmission. I am a competent mechanic by trade and in the military, working on automobiles, diesel engines, 2 stroke marine engines and boats, and currently schooling for aviation. (Hence not having the time or the shop space to do my own transmission) Within a few minutes of speaking with Dan over the phone, it was evident that he and the shop had experience even with this uncommon (and somewhat odd) vehicle. I scheduled the vehicle for repair and upon meeting him and discussing the work needed, i was assured that my car was in good hands. Dan thoroughly explained what would be rebuilt in my transmission and entertained my requests to be notified and SHOWN via text pictures the damage and extra parts i needed. I had my front axles, rear main seal, and rear trans mount also replaced and he notified me that the last person who worked on my car did not secure the front brake lines and that they rubbed against the axles and were in need of replacement.
He compromised with me in price, was straightforward with what was being done and what was needed on my vehicle, even took care of small requests (like replacing a wheel stud which i provided, for free at that). I received my car in a respectable condition; no oil streaked hand marks over my fenders, my personal belongings remained untouched in the cab, and even a paper floormat to keep from greasy shoes leaving marks on my carpet. My wheel lock key was not forgotten and returned in the vehicle as well. Might i add, my car is severely lowered and the wheels are aftermarket, but upon inspection of the undercarriage the car wasn’t ran hard over anything and my fuel tank was still full as when i dropped it off.
Based on my experiences, i intend to take my car back here. I was treated with respect and as a valued customer. More importantly, the car drives better than before.

Fantastic auto repair shop. I’ve been taking my Volkswagen here for years now after seeing some positive reviews online and decided to check them out for my regular maintenance. These guys are great. Very friendly, knowledgeable, and never try to rip you off. They’ve even given no charge when they checked my car and found no issue. That’s pretty rare to find in a mechanic. Good service and very reasonable prices. Definitely recommend.

Took my Honda Ridgeline to Guy’s Auto Body shop on Nebraska after it was in an accident. Guy did exactly what he said he was going to do, for exactly the price he quoted me in the exact amount of time he said it would take. The truck looks great and is ready for my teenagers again! Great Job.

RUN… RUN AWAY… RUN FAST AWAY
Absolutely the worse auto mechanic shop on the face of this earth. Run, these people DO NOT know how to fix luxury cars. My car needed a simple water pump, these liars not only put a used Part on my car after charging me for a new part, but they didn’t even put it on correctly and they jacked up other parts, to long to write list.
Picked up my car, 4 miles later its broken down in 10 times worse condition. Complete and unethical shop.
RUN AWAY … RUN FAST …

I was having what I thought was transmission problems on my Kia Soul and after taking it to multiple auto shops, no one could really identify the problem. After charging me an arm and a leg of course. Thankfully I finally brought it here, and they figured out that it was the valve body NOT the transmission itself! Wish I had brought it in here in the first place. Thank you thank you thank you!!!

Just got a new (used) vehicle and got the brakes all done! Great price for auto repairs

Took my car all the way to Tampa from Orlando where I live because they advertise that they work on foreign cars. I have trouble finding people who will work on my car. They diagnosed my car by quickly which worried me but he reassured me that he was positive that he knew what the problem was. When drove my car home from picking it up, it broke down on me. I had to pay to have it towed yet again down to Tampa. They diagnosed it yet again and quoted me a price. He swore that it had nothing to do with the previous problem. A week later my car was fixed and he told me over the phone that this was probably the issue to begin with. So the $ 500 I spent in the first place was a complete waste. When I picked up my car the second time, they charged me $ 180 more than originally quoted and refused to adjust the price. After much argument, I decided just to pay and leave but when I got in my car, it was a filthy mess. Muddy boot prints all over the carpet. I wish I had taken a picture. It was ridiculous. Also the gentleman who mans the counter and answers the phone is not the most personable or customer focused. I waited about 10 minutes as he answered phone call after phone call while I stood in front of him with no acknowledgement that I was even there. I had to interrupt him just to get him to give me my car keys. Ridiculous. I would never go back here. I felt swindled. When you get a quote you don’t expect to be charged more

No update status calls, terrible customer service. Had my Audi for a MONTH and managed to fix none of the problems it came in with. Got the car back with low gas, went to fill up and yep, battery was dead. Stay clear