Florida Blue

I couldn’t find general florida blue so i am posting my general review here. Worst decision ever to move to florida blue, I had coventry before and it was find, just fine, so i decided to give a try to florida blue, it is more expensive, but I thought better service and pcps. Not at all, Coventry gave better service and more doctors choices, florida blue from marketplace doesn’t have access to the same doctors they had, i can chose as pcp only to those small clinics that used to give you memberships for those people with no insurance, and all the reviews i find from those clinics are very poor. I regret moving from coventry to florida blue, FLORIDA BLUE never again. I tried to go back to coventry but i’ve been told the i had until las Sunday to do it :(. Just a few days late. Save time, money and frustration and choose something else, not florida blue

Total dicks when I needed my medication and I had prior authorization. My pharmacy (Burry’s Pharmacy) needs a whole NEW prior authorization when I should have gotten my medication as I just switched my plan under THEIR policy. And I got double-​billed!

This is not a review for this particular branch but for Florida blue as a whole.
The absolute worst company that I have ever dealt with by far! The admin. is a joke! AVOID IF AT ALL POSSIBLE!!!

This is not a review for this particular branch but for Florida blue as a whole.
This company doesn’t believe in good customer service. Their customer service representatives are inefficient and confused. They don’t deliver the right information and definitely don’t do their jobs. Whenever you call, expect to wait hours for someone to actually pick up your call. If you are lucky enough to get through, don’t expect that your queries will be answered. You will likely be rerouted and be placed on hold again until eventually they hang up on you.

Quick Read: Thorough answers to all of your questions by friendly people.
I came in with my mom for her appointment, and watched Liz expertly guide my mom through every bit of information about her healthcare coverages in a patient, honest, and simple way. She was so kind about every option, and everything was broken down in a way that was exceedingly clear. This should be the experience that every person gets when navigating through their coverage — they treated my mom with respect and decency.

I made an appointment for 11:45am. I wanted 20 minutes then asked how much longer it would be. They said let me check. The woman came back sat down and didn’t even respond to my question. So I asked again… then she said «oh sorry» they shouldn’t have let yoy make that appt because we were already booked” I was like are you kidding me? I was sitting there for 40 minutes with my infant for nothing. This place is horrible. Don’t waste your time going there. I don’t know how this place is even in business. Seriously the worst run place I’ve been to.

What a scam. I picked up insurance through the marketplace for three months until my employer insurance kicked in. I called June 27 to cancel because my new insurance was beginning July 1, and I was told it would be canceled right away effective June 30. Well that wasn’t the case. It was cancelled effective July 12. And I was debited another $ 306 which was not in my budget. So now after overdraft charges I am starting this week off negative $ 334. When I called and spoke to a supervisor I was told it takes 14 days to cancel. I was also told that «this was not common knowledge and is not publicly known» … Then why wasn’t I told this? I could have stopped the payment at my bank. I’m addition the debit came out June 30 instead of July 1. So now all I can do is wait for a case manager to review and decide if there is a valid complaint. And if so I was told it would then go to CMS to be reviewed. I AM LOOKING AT A MINIMUM OF 30 DAYS BEFORE I EVEN KNOW IF THERE IS A VALID COMPLAINT? That is wrong on so many levels. Even if I ever get my money back, it will be well after 30 days. I am FURIOUS!!! I live paycheck to paycheck. That negative balance is a huge hardship that I have to figure out for the next month. I have an attorney and my bank looking into this but that still means time. Hopefully in the end I will be reimbursed for the debit, and if all goes well maybe FL Blue will be making me a richer man … BE CAREFUL WHEN YOU SIGN UP THROUGH THE MARKETPLACE. THERE ARE HIDDEN CLAUSES THAT WILL MAKE YOU REGRET YOUR DECISION!!!

Florida Blue is better known as Blue Cross Blue Shield of Florida, but the organization has been re-​branding itself as Florida Blue.
This office of Florida Blue is located directly opposite West Shore Plaza along West Shore Boulevard. While many people visit this office to meet with a sales representative to review their policies and adjust coverage amounts and so forth, I was quite surprised to learn that they also offer on-​site health screenings and assessments as well as nutritional counseling and various health counseling options.
I stopped in yesterday morning to review my coverage with a very helpful sales associate named Kerry, and while there he asked if I knew about their health screening services. This is not meant to replace visiting your doctor for a checkup, but it certainly offers a comprehensive health profile, blood workup and so on – all under the watchful eyes of one of their on-​staff nurses.
After Nurse Mindi ran all of my tests, we sat down to review the results and discuss ways that I could improve my overall health. Surprisingly my weight is down from the beginning of the year, despite snarfing my way through the Unilocal 100 challenge, and so I guess that I’m making healthier eating choices (which is always good news).
Mindi told me about their Nurse Advice Line telephone counseling service, as well as a wide variety of health improvement classes located right there at the center. They include subjects like smoking cessation, weight loss, nutritional counseling, and so on. In many cases these classes are free to those insured by Florida Blue, and a minimal cost to the rest of the world.
Brand-​new facility with some really nice and helpful people staffing the place.