I was originally going to give this place a 2 star review but the workout itself is very good and after all that’s why people would come here. I’ll go ahead and start from the beginning with my experience but this may quickly turn into a long review. They had 3 trainers there and the main one doing the class didn’t look the part(if you’re a hairstylist have a good hair, if you’re a tattoo artist have tattoos… get my drift?) I’m not judging based on that but she was very loud and I noticed she didn’t do a lot of demonstrations but had the other instructor there demo things. She also loves to call people mama — again, not my style but whatever. I advised the girl at the front desk that it was my first time there and showed me quickly around the studio and where the restrooms were she never offered to explain how the class works, what equipment I’ll need etc… After I changed, I went back up to her and asked what I’ll need and how the class works. She told me if I have a yoga mat to go get cause I’ll need it for planks(it was plank Thursday accordingly to her.) So after I set up my station by the punching bag and laid out my yoga mat from lululemon(I’ll touch more on that) the guy instructor showed me all the different kind of punches. Out of all the instructors I would say he was the most pleasurable to work with. During the workout, I noticed the two instructors(the guy and the front desk girl) sitting and not very engaged at all. At one point they were throwing medicine balls at each other. They did occasionally come up and correct people but the girl especially had a stank face on the entire time even getting upset with the main instructor(Esther) after she asked her to demo something b/c she said most people don’t do it that well and she raised her hands in the air like wtf. Towards the end of the class we ran around the gym and was appalled to see people touching my yoga mat with their sneakers! After the class was done, I asked one of the coaches if they have any lysol wipes since both dispensers were empty. She said«no, but we ordered them.» OK, how do they clean their bikes after each class or their medicine balls? I was disgusted by this — at least go to wal-mart and pick up some in the interim. They also need to provide yoga mats so you don’t feel uncomfortable with people stepping and sweating on yours. My recommendation: go a few block north to True Grit Fit where the instructors truly care not only about your fitness but about you. It’s too bad because this place has potential, the studio is large and the concept is great but upgrade your coaches.