Critter Control

Terrible. No accountability, no communication, and seriously deficient customer service. they were supposed to be treating attic for squirrels but tech showed up a week ago with rat traps and said her «paperwork» only said rats, but wouldnt call to check with the office. Placed 10 traps in attic all within 3 feet of the attic access– in my 1500 sf house. Not sure what that many traps all within a 15 foot radius are supposed to do, but what do i know– they’re supposed to be the professionals, right?
I talked to the office this week and was told someone would be out today to set squirrel traps. Got a call today from the same tech as before to tell me she was on her way to check the rat traps and again knew nothing about the squirrels. I asked her if she could chck back with the office (since i had already talked to them ad nauseum about the fact that they would be out to trap squirrels).
The next thing i know my mother calls to tell me that the tech was at our house removing all traps and discontinuing service because i «screamed at her on the phone» and «called her names». I was utterly speechless at the things she told them i said to her. Gosh, now i wish i had actually HAD flipped out after having my very character attacked. Deserves zero stars.