Chase Bank

I opened two accounts here back in August. I came in early on a Friday morning, and had to wait about 45 minutes before anyone could assist me. The office was a little chaotic, not with the volume of customers (although it was a busier than average time to go in), but it appeared as though many of the staff also got a late start on this particular morning, which contributed to longer waiting times. When I was finally called back, the woman who assisted me was very kind, informative, and expeditious.
The office itself is rather small given the location, a little outdated and in need of expansion and (better) renovations.

This location is one of their older ones but they do still have the outside ATM, which allows you to not only make withdrawals but also deposits. The location is convenient. You can’t miss it when you are driving by or pulling into the plaza.

This chase is the closets chase bank to my new location. I haven’t checked much but it looks like they are open longer than the other banks around here. Which is nice especially in Saturday when all the other banks close at 1pm.
The people here are pretty attentive and kind. There is some coffee you can drink while your waiting for a personal banker if that’s what your in here for. Usually if I have to go to the bank I just use a ATM, but this time I had to take out a larger amount I had to go inside. I would think that because most people don’t even need to talk to a real person to get cash anymore, the would make sure the bank tellers were friendly and more like a people person (Outgoing). Well the lady I got was friendly, but she definitely could have made my experience more enjoyable. Just by talking to me about anything really, beside money or how much money I had to pull out and all the things she has to do to check that it’s ok I can take that much. I was just a little annoyed at the whole process, I would expect it to be easier, just from past experiences at chase banks.
All in all it was ok. Next time I have to go in I hope to talk to someone with better English and a big smile… not so serious. Dealing with money frustrates people, banks should makes it pain free and easy. I didn’t feel that this time.