Caldeco Air Conditioning & Heating

Excellent service today! Stephen was thorough inspecting all aspects of our air-​conditioning system. He was knowledgable and professional. Thanks!!!

I recently utilized Caldeco for purchasing and installing a new Carrier air conditioning unit in my house. While it was not the lowest quote I had received, I felt that it was more thorough and detailed than my other quote, and decided to go with them. My salesman Reiss was very patient in describing exactly what I would be getting, and why it would be the best system for my old house.
The technicians sent were excellent. Patrick and Carlos were polite, professional the entire time, and I appreciate that they listened to my questions and gave me detailed answers. I loved that they never seemed uncertain with what they were doing — everything was very methodical and matter of fact. They showed up at 8:15 am — exactly on time, and were finished by 3:15-ish — which was in fact quicker than I had been told to expect. Plus, cleanup was perfect.
There were some slight glitches along the way-​at the end, I had to wait around for the Carrier special filter installation, and the tech for that didn’t know which way the specialty filter should face?! But, all in all, it was a far better experience than I had prepared myself for, my new air conditioning works perfectly, and I would definitely recommend Caldeco to anyone interested in having a new A/​C system installed.

Love this company!!! Always quick to respond and more then fair prices! We have a home and several rental properties and have never been disappointed in their work!

After reading a wide range of reviews, I had to share my experience with Caldeco. Our builder-​installed AC had to be replaced after 11 yrs. The repair would be 60% of the cost of a new unit. Plus Puron refrigerant is being mandated by law to replace the old freon (?). After researching AC brands (American Standard, Trane, Carrier etc), we decided on Carrier. I leveraged the AHRI as well. I then checked local AC companies on Better Business Bureau. I had 3 companies come out and bid on the job. Caldeco won the bid, giving us more for the money.
We purchased the air-​handler with gas furnace, a condensing unit (the outside thing), and dual programable thermostats (one with humidity control).
The removal of the old, and install did take an entire day, but the problems they encountered were related to the builder making the AC closet upstairs so ridiculously tight. The connections etc were nearly impossible due to lack of room and placement of drain lines, venting, gas hook-​ups by the builder. We have a detached garage (35 feet from the home), in case you are wondering why it’s not in there.
There was a team of two to start the job, then when they hit the challenging problems they leveraged a brilliant guy called Uncle Joe, who was there in minutes. He put his two cents in, and we were back in business. We decided to cut into the drywall and re-​route what the builder did to accommodate the new unit. They all had good attitudes, worked very well together (respectful etc), and worked hard (it was June). Caldeco had a guy come out and repair the drywall like new.
They got the job done, they had it inspected (county?), and they gave us a 2 week quality assurance (check-​up) visit. I believe we got a free one-​year tune-​up too.
They are good people.

Very friendly, Professional & fast! I called around 7pm and a tech was out by 8 that same evening. He was also able to find the problem within 30 minutes when another company looked for hours & could
Not find the problem.
They also send you a picture of the person coming to your home before they arrive in addition to the date their last background check was complete.
All-​around great service! We will definitely be using them again in the future.

Nightmare situation today with Caldeco Air!
4^th of July weekend and Ripping Off local customers!
Leaving Negative Reviews online is not something I do often or even like to do, but in this case warning others about Caldeco Air is completely warranted.
I won’t go into all the details unless it is necessary at a later date (including getting my property manager and tenant involved), but will leave it at: Caldeco tried charging me 56% more for a simple repair that another company came in and completed in 15 minutes.
They also tried to charge an additional $ 150 (Rick the technician said he was able to get it down to $ 100 for me) to do what the other company did in ¼ hour.
I believe the manager’s name was Paul — should remember since he told me «make sure you spell my name right when you leave your review.»
After getting off the phone with Paul, my tenant, property manager and I all made calls to different companies and none were in the same cost ballpark as Caldeco! (in fact, they were on average 40% less and this doesn’t even include the extra $ 100/​$ 150 Caldeco wanted to charge for 15 minutes work!
Save your time and money and STAY AWAY form these people!
Feeling Fortunate they only got me for the $ 89 Service Call — it could have been a LOT worse!

I called after 4pm on a Saturday. Air wasn’t getting cold and thermostat was holding at 79 even though I set it for 70. A tech was at my place within minutes. He found an iced over coil that had backed up all the way to the outdoor unit and an indoor freon leak. He added freon to hold me over the weekend. My system, which they installed in 2000, lasted 13 years — not bad, when you consider that these things generally have a ten-​year life. I will be getting an estimate for a new system from them. I’ve been a customer since 1996.

Great service company. Had to do a complete air handler and heat pump replacement shortly after we bought/​moved in Summer 2008. Very good equipment, very knowledgeable employees. They’ve done our spring/​fall tune-​ups every year since then to keep the 10 year parts/​labor warranty active. Well worth it. Great customer service staff at the office when I call, also. Very good experience from day one.

As a whole, Caldeco was honest and flexible throughout my whole A/​C replacement. Caldeco was the only company who game me an honest estimate. When Steve initially came to do the estimate, he was extremely professional (wore shoe covers, measured the house, pointed out problem areas). I had to reschedule the replacement several times and each time Steve was understanding and accommodating. The two men who came to physically replace the A/​C were also very professional. They showed me how to work everything and explained things about the new A/​C that I would have never known if they hadn’t told me. I am very happy with the service I received from Caldeco!

They close at 5 pm on Saturdays not 6 pm. I’m not sure who’s responsible for the times listed here but at least one of them is incorrect.

This company has a friendly and warm uniformed staff who are knowledgeable and courteous. I had dealt with the of the Carrier five star dealer in Tampa CGM Services Inc. for years and had a very bad experience with one of the owners Mr. Charles, who was dealing with a huge employee theft and fraud ring at the time and was under alot of stress and was very rude to me. I promptly called up Caldeco and they have had my HVAC business since that bad experience ever since. Rick the owner was happy to take over my business away from CGM and I have never regretted the decision.

This is a report of my third installment of the odyssey towards a new heat pump and air handler. The Caldeco Man showed up on time, and spent about one hour apparently doing a load calculation. He was quite chatty, and tried hard to make friends… after he was done, he gave us a written bid showing reasonable detail. His best offer for a variable speed air handler and 4 ton heat pump was $ 8500. The bid stated the federal tax rebate and the TECO rebate to lessen the pain, ending up at about $ 6900…adding in the tax credit in my opinion is a very questionable practice, since the Caldeco Man has no idea whether I might pay taxes or not etc… this is a deceiving practice designed to masquerade an inflated price! I asked the man if I could have an itemized quotation, but he flat out refused. Another big warning sign! Bottom line: These guys may potentially understand their business (load estimate etc…), but they also succumbed to the all-​to-​normal business practice of suckering in the uninitiated. A sad state of affairs, my HVAC friends! On to the next bid!