Brandon

I showed up when the doors opened to replace my license. The new building was much nicer and cleaner than the last. The check in was quick for driver licenses, but all other services the line was extremely long!
The layout was spacious and I did not feel cramped. The number system is loud, so you can hear easy. The temperature was warm, as if they decide not to turn the AC on till 80 – 83 degrees. With the 6.25 $ I had to pay, they could at least put on the AC. By the time I got called 45 mins, I had sweat marks on my shirt.
The lady who helped me get my new license was efficient. The process only took 8 – 10 mins to complete. I was disappointed with how they have you pick up the licenses. I was told to wait and I would be called when it was ready («a few minutes»). After a few, I had heard no ones name called I walked to the front. The two employees checking in new arrivals never turned around to check the licenses printing off the machine. By the time I picked mine up there was a stack of about 8 licenses awaiting, and none of the people were happy when they got theirs.
So two recommendations:
TURN ON or DOWN THE AC!!!
Be more efficient in getting people out of the office.
FYI:
They charge an additional $ 6.25 for all services of drivers licenses…