Action Towing

A nightmare!!! Broke down on the side of the road Thanksgiving night, SAT there for two and a half hours with my entire family including a young child only to be lied to throughout several phone calls in the end after two and a half hours we call and they say said couldn’t find us and needed more directions. Not my first experience with them… the first time I waited 2 hours to get a jump. I have Geico road side assistance or I would have called another tow company I am dropping Geico today don’t use this company under any circumstances low class is an understatement

What can I say when you break down in the rain, ya gotta be glad to see a smiling face. My driver was terrific! My car is my baby and I broke down in a second floor parking deck, with a very narrow & windy (I mean steep curves) & a medium in the center & a wall on the narrow sides.
Definitely not the optimal place to break down. The driver very quickly earned my trust & in the rain maneuvered by car out of the lot & down the long winding narrow slope. The slope is a blast in the car, but under these circumstances took an expert that took his job seriously.
Action towing has some top not drivers to pull this maneuver off. Then in rush hour traffic, we were off to the other side of town, where my mechanic is. Friendly, professional & personalised service is what I received. A great job, I wish I could remember my drivers name, as he is the best!
Highly recommend Action towing to anyone!
What’s a girl to do? Every car has a hick up occasionally, mine just picked a tight spot.

Don’t bother with this place terrible service. No customer service bad appearance no knowledge or proper equipment. Waited over 2 hours to be towed when the guy showed up he did not have the proper tools to get my car on the flatbed total disgrace ended up calling a different company stepp towing great service. Tow guy laughed when he heard the previous guy could not tow me.

My battery died at the LA Fitness on Hillsborough so I needed a tow to the dealership. I was referred by a nearby auto maintenance shop. When I called, they were short with me, had no customer service skills whatsoever and did not seem interested at all in my business. They said it would take 90 minutes. I called after almost 2 hours and they said it would take another hour. No apology, not that it would have helped at that point. Do not call this place.

I just watched an Action Towing guy in my apartment complex. He was blaring his horn for no apparent reason and cursed and horn blasted more at residents when they asked him to stop. Real piece of shit.

So most towing companies probably get a bad wrap for their shady tactics and price gouging, but I have a pleasant experience to share about Action Towing. I was recently involved in an accident on a major Tampa highway which rendered my car non-​driveable. I reported the accident to my insurance company from the scene and waited for them to try and get a local tow vendor out to me on a Friday night to get my car towed to the shop it was going to.
The insurance representative was able to get Action Towing dispatched out to my car that was disabled on the side of the road. The initial wait time was about an hour as it was a busy start of the weekend on Tampa area roads evidently. FHP was waiting with me to ensure the car was removed before clearing the scene and we were patiently waiting for the hour to tick by so we could all be on our way. Low and behold the tow driver from Action Towing was calling me no more than 20 minutes after I hung up the phone with the insurance company and the driver was just up the road on his way to the scene.
To make matters worse, I couldn’t get in touch with anyone who was nearby to give me a ride home as I was just 5 minutes from my house when this unfortunate incident occurred, but the tow truck driver, Mike, had no issues with dropping me off at my house once he had my car hooked up. He then proceeded to safely get my car over to the repair shop after dropping me off. Kudos to Action Towing for helping make a very stressful situation that much more bearable.