Academic Alliance In Dermatology

I had a cyst on my arm that the doctor wanted removed. I made an appointment at Academic Alliance and went in and met with the doctor and scheduled the surgery.
The surgery was of course very minor and they just numbed the area completely and cut out the cyst & gave me eight stitches. He ordered a special very strong antibiotic cream to put on the stitches and I’m to return in 2 weeks to have the stitches removed.
The doctor I saw was very nice and had a great bedside manner. I felt absolutely nothing or any pain of any sort, that’s always a plus. The facility was friendly, clean and well-​staffed. The waiting time was a little longer than I’d care for but they did have some emergencies so I understand that.
What’s a girl to do? Well, when you have to get something taking off your body you go to wherever you think is the best place to have it done. And yes I would return.

Thank you Dr. Knapp and your assistant for your care today! Nany at check out also deserves props for good customer service. Others at check in and the initial medical assistant would have provided better customer service if they had greeted me more appropriately. Please address your patients by Mr, Mrs, ect verses stating the last name then first name which feels so impersonal and uncaring. This will lend to better reviews and overall experience. Thank you.

First visit to a dermatologist in years… everything was perfect! From my initial call, all the way to end of the visit, every single person I encountered was pleasant and courteous! I was able to see the doctor the NEXT day.
I scheduled a routine mole check with Dr. Belongie, who was professional, approachable, super nice and kept me calm even though a couple spots had to come off for biopsies. No pushy sales pitches to buy products or services I did not need. Other than providing me with post-​biopsy care instructions, no products were pushed at all!
I cannot recommend this office enough, in terms of the doctor’s skill and bedside manner, friendly staff and their availability to answer questions. Love this office! I will definitely come back to Academic Alliance for any skin issues!

My major complaint with this place is that they do not verify insurance before you arrive, even though they DO take down your info over the phone when making the appointment. Then you wait FOREVER just to get checked in and paperwork filled out and to be taken back to a room. Bring a book to read. A really long book.
I came here with my 5 year old, since most dermatologists won’t see little kids, and I was already unhappy about having to drive 45 minutes to get here. Luckily, she’ll be 6 soon and my derm can see her, but in the meantime she had some moles that needed to be checked. So, they have her strip down to her undies and put on a paper cloth, and the PA comes and looks her over. Then the doctor comes in for 30 seconds and mumbles some things to the PA and leaves. I had to ask the questions! They want to remove two moles, but not in that visit. Daughter is crying because she hears the remove and scrape part, and now we have the torture of waiting to make another appointment to end this ordeal.
I’ve experienced better and will only go back to get the moles removed and then I’m sticking with my dermatologist for all of my family’s needs.

I went here for a rash on my leg. While waiting in the lobby one of the doctors came out and greeted everyone. The dermatologist that assisted me, Jennifer, knew exactly what was needed to clear the rash within 2 weeks. I had been to several doctors before that prescribed various salves and creams but nothing worked. It’s good to know there are still medical facilities that can get to the root cause of the issue without first milking your insurance. Plus, having doctors that provide EXCELLENT customer service.

I’ve only been here a half hour and I’m already regretting this choice. Why do so many Drs have such disregard for customer service?!? The front desk was short with me. The paperwork I completed required an authorization to charge my card for anything not covered by insurance and made me write down all of my credit card information. I felt like leaving at that point, but I waited a couple weeks already just to get this appointment. I will not get to even see the Dr., but just a PA. Despite having arrived 10 minutes early to complete paperwork I am still here waiting to be seen 28 minutes later.
Now that I’ve spent 3 minutes talking about the particulars with someone I sit here waiting again only this time I have a paper gown on and the room is much, much colder, and not comfortable at all. Luckily the PA shows up quickly. She seems quite knowledgeable though has no input on natural remedies for anything (to be expected).
Would I come back? I guess since it’s close to my house, but only if I don’t get a recommendation for another place I should try instead.

Large staff, professional.