Adelson Institute for Aesthetics & Implant Dentistry

Really can’t ask for better service. As far as a tooth extraction is concerned, this office made the experience as comfortable as possible.
I had been meaning to have my wisdom teeth removed for quite some time, but had been hesitant due to my lack of dental insurance. When I expressed my worry about pricing to a friend, she recommended this establishment.
The family-​run office is filled with very friendly employees, and I was very happy with the personable service I received from Vicky who helped me with scheduling and billing. I was surprised to find they sporadically offer evening appointments, which I found very convenient since I didn’t have to miss work.
Once I got to my 8pm appointment I had zero wait time, as I was escorted in to take my x-​rays as soon as I finished filling out my patient intake form. The office is very clean and modern, my x-​rays were ready for viewing on a computer screen immediately after they were taken.
The dental assistant provided me with some ibuprofen before the procedure so I wouldn’t be in pain after. The doctor completing the procedure was a little curt, but I suppose that’s to be expected. The length of the procedure and the rest of the staff made up for it. I was only having one wisdom tooth removed, but I was completely flabbergasted by how quickly the procedure was completed. After the local anesthetic was applied all I felt was the pressure and the uncomfortable sound of the machinery… I was expecting so much worse from all the horror stories I had heard about wisdom teeth removal. Before I knew it he was suturing me up. I was sitting in the chair for less than 15 minutes.
Before my departure I was given an ice pack as well as a script for antibiotics and pain medications, and I ended up not even having to take the latter. The pricing was much more reasonable than the other estimates I was being given. The following day I got a call from Erika at the office, just to check in and see how I was feeling post-​procedure and answer any questions. You can’t ask for better, more personalized service. Thanks!

If it were possible, I would give Dr. Adelson ten stars! My review isn’t based off of just one or two cleanings. I’ve gotten a range of procedures from: basic exams, x-​rays, cleanings, veneers, and more — and that’s how you know that this review isn’t written arbitrarily. I’ve been with Dr. Adelson as a referral for almost 2 years now, and he and his amazing staff always goes out of there way to ensure that I am VERY well taken care of. This includes follow up phone calls, prompt replies to my messages, I was even able to contact his staff after hours in order to tend to my post-​dental work needs. This was above and beyond their usual friendly email & appointment reminders. I’ve grown to know the Adelson team and they’re more than just a good dental office. Dr. Adelson and his staff truly are the BEST! I highly recommend anyone use them for any dental needs.
Clint

I cannot believe how many positive reviews this place has been given on other websites. AVOID AT ALL COSTS! If I could give negatives I would. (Warning, this is going to be long!)
First off, I have come to realize that coupons with doctors = bad service. I found a sale in an ad up in Deerfield for only $ 19 bucks have your cleaning and consultation done. So I drove over and upon walking in, realized I had been here before, years ago. A little confusing but this is a father/​son company and the son has a second location; I went to the son’s location but I was seeing the father today. More on this later…
Walked in and after waiting the usual 10 – 15 minutes, was escorted back. So first, they seated me down, snapped on the bib and after 5 minutes, realized I needed a panoramic picture first. Ok, snap the bib off, I get the big photo done, then into the seat again, bib back on. Now the usual x-​rays commence… 10 minutes later after finding the devices, plugging all the electronics in and dropping some on the floor. The x-​rays went well, and afterwards, was told I needed to be seen by the dentist to make sure I was an «approved» candidate for a cleaning… never thought I needed approval but whatever. So 5, 10, 15, 20, 30 minutes go by and finally, the hygienist comes in to tell me the dentist is taking a little longer so I need to go back out to the waiting room because they need my chair!
Bib back off and out I go to the waiting for another 10 minutes. At this point an hour has passed and I haven’t even had so much as a mirror in my mouth. So I’m called back in again by another hygienist who I’m guessing didn’t know I had been there as she starts the usual «hi how are you, hows your teeth?» I would have preferred a «sorry» at this point but whatever. So I go to another exam room and you know how these dentist rooms normally have two open entrances, left and right, which lead to the center where the patient’s chair goes? So the hygienist walks to the right one and, as she is blocking the entrance, I walk through to the left opening and was promptly yelled at for going through the wrong way. I asked her what difference does it make, they lead to the exact same room. the woman gave me a blank look and told me, a 28 year old adult, «because those are the rules».
I could have screamed at this point, just how much was a cleaning worth? Bib back on for a 3^rd time where I waited yet another 10 minutes before all 3 hygienist/​receptionists came in with confused looks on their faces. Remember how I mentioned I had visited the son’s office before? Well it turns out, back then, they wrote my information down wrong and gave me an incorrect birthday (I see even 5 years ago they were fumbling). So here they all stood, confused how there were two people with the same name but different birthdays in their computer. They then looked at me and asked, «well which birthday is right; the one you just wrote down or the one we entered 5 years ago?». I had to keep from bursting out laughing, this had to be a joke, right? Wrong!
Finally after over an hour of waiting, the dentist showed up; At this point I’d be happy if a bear walked through the door! He also walked through the left side– guess that right side entrance is off limits to everyone! So he spends a whopping 5 minutes, tells me my gums are great, x-​rays perfect, but I have not 1 or 2, but 3 cavities. Might I mention at this point, that I have not had 3 cavities in my lifetime, much less under one year? Also, in my previous reviews, you’ll recall I saw a dentist in July who told me nothing was wrong! So 3 cavities formed in under 2 months?
Cleaning went fine; I’ll note the original hygienist was super nice and sweet, but just could not make up for all the other hysteria. Upon leaving I had to remind them about those cavities to which they said I need drillings and fillings and, of course, they don’t accept my insurance. Hadn’t thought of that since a dentist not 2 months ago said my teeth were perfect. They scoffed and said «well there’s an HMO office for you! Poor work performance». Listen, I don’t care if you got your degree while on a cruise, I highly doubt even the most incompetent dentist could miss 3 whole cavities! Not to mention, this «PPO» office wasn’t exactly 5 star quality!
Horrible communication, waited forever and I left basically feeling scammed. At the end of the day, my teeth weren’t even scraped or picked so they didn’t even look that good. They also never offered me mouth wash and I had to ask for the vacuum to be put into my mouth during the cleaning so I have a feeling I’m going to be sick in a few days. Seriously, do not come here, it was an utter joke. I will be going to another dentist, that takes my «shoddy» HMO plan for a second opinion.