United States Post Office

Avoid if at all possible! They are understaffed, rude, slow, and there’s always a long line. The often deliver my held mail when my instructions clearly state not to deliver it but I will pick it up.

A bunch of incompetent and rude people, I’m only giving them 2 stars because the African American gentleman that works there is extremely nice and helpful.
I called and waited on hold for 30 minutes just to hang up and call back to have the woman tell me well I asked someone about your package and nobody knew so I forgot. Excuse me?

This is the worst USPS branch I have ever been to. EVER. Always a line. Always slow customers and even slower employees. No machines available. Just don’t do it…

I wish I could give them 0 stars they steal packages

This place is located at the end of the strip mall on pensacola with bills bookstore and golds gym. It is a pretty big post office compared to other post offices I have seen in town but for some reason I feel like it is understaffed. The wait sometimes at this place is unbearably slow and long. The people who work the front area are relatively nice and helpful though so I overlook the long waits. My biggest problem is whenever I have a package involved and their supervisor.
1. I always have to wait a super long time just to pick up a package because when I ring the doorbell no one comes, I have to complain, and then when they finally go to look for my package usually its stolen or they lost it.
2. I then have to always talk to the supervisor or the post office detectives. The post office detectives are nice. But the supervisor is old, slow, rude, uncaring, talks wayyy too quiet in the loud post office so you can barely hear her, etc. Last time I went in she tried to avoid helping me constantly. First she saw me and walked into the back, then when she came back out she looked at me standing in front of her desk and asked «is anyone here to pick up a package?» and helped the lady waiting behind me. Then when she finally got around to me after me waiting forever she said «I can’t help you.» Then funny enough her boss was standing behind her and said «can i please see you in my office when you have time?» she then realized and tried to avoid seeing him and said all of a sudden «I am busy, see the long line?». Then she was willing to help me –_​– wtf, really lady. She finally did her job (barely though and giving me a huge attitude) and I left after spending 30 minutes to be told my package was either stolen or lost, and they would call me if they find it –_​– (They never did). I truly believe the people who work the front desk work harder than her, faster, and are nicer and she deserves to be replaced by one of them. Their supervisor works like she isn’t grateful that someone is willing to give her a job or that her job is important, she acts like she dosent care if she gets fired.
Overall, I don’t mind this place since the people who work the front are nice and helpful when I am trying to ship a package or letter out, but when I have a package coming in… ugh, its always lost of stolen and I hated the attitude the supervisor gave me.

Rude service. All I wanted was to send a book through media mail and the counter person was trying to sell me all sorts of stuff I didn’t need. No I don’t need stamps, or express mail, or overnight shipping, or a tracking number, or a bubble mailer. When I said I didn’t need any of it, she gave me attitude. If possible go to the post offices on Bronough or Miccosukee.

Biggest post office on this side of town, lots of people work here so you get whatever you need quickly. They also remind everyone to buy stamps whe they go always, which I like because I usually forget.