Classic Limo & Sedan Service

Are you freaking kidding me??? First the driver came reeling into the parking lot to pick my group up literally with just a half minute to spare. Then 2.5 hours into the drive to Miami the bus breaks down!!! It was already a horribke ride, bus was shaking so terribly there was absolutely no comfor to be had. So now the bus is broken down and we are told that we have to wait 2.5 hours for another van to get here. but we should be happy because its a «new» van!!! Then as I’m sitting in the hot bus the driver tells us to gather our things to evacuate the bus so that the tow truck can come get it. What sense does that make to leave us outside and tow one bus before another arrives? Add insult to injury the replacement van is only a 8 seater and there are 8 of us!!! I would never in a million years book this company again. The transmission was going out on our bus. i know they knew this BEFORE attempting a 7 hour driver with it.

Very unprofessional business operations. Paid for a Rolls Royce and the driver was late. Then the car wouldn’t start. We had to ride a Corolla from our wedding to the reception. And to make matters worse they now claim that we ‘ran the car down’. How can you run down a car you never used? Very unprofessional. We’ll never use them again.

This past Saturday I used Classic Limos & Sedan for my sister’s bachlorette party in Santa Rosa Beach. Even though the company is based out of Tallahassee, they sent a driver to come pick us up — two hours away — and were more affordable than anything in the Santa Rosa/​Destin area.
The Limo:
We rented the Chrysler 300 stretch limo, which was perfect for the occasion and sat 8 of us comfortably (there was definitely room for 10). The outside was clean and sleek, with a two-​tone paint job of silver on top and black on the bottom — the contrast was just enough to be modern and fun without being tacky. On the inside, it had all of the bells and whistles you would expect. The seats were covered in to two-​tone black and camel leather, which was both stylish and comfortable. The sound system was great. complete with an aux cord so we could play on own music, fancy ceiling lighting, two TV monitors, and a bar that stretched through the majority of the limo. The bar included champagne glasses, rocks glasses, ice, complimentary water (which came in handy at the end of the night), and a well to ice our champagne.
Driver:
Rich was our driver and he was fantastic. Even though he was coming from Tallahassee, he arrived a few minutes early. He drove us from Santa Rosa Beach to wherever our hearts desired in Destin — which included multiple stops. He gave us his card with a number to reach him in case he couldn’t park at our destination and when we called for him to pick us up — he was never more than 3 minutes away. He had a friendly, fun, but professional personality and was dressed appropriately. When our time was getting close to being up, (we had the limo for 5 hours) he sent me a reminder text so I could round up the other girls.
The Overall Experience:
I highly recommend using them if you are within their service area. I was able to reserve a great limo at an affordable price with great customer service the day before we we needed the limo. (I don’t recommend waiting till the last minute though). Anita, the office manager, was so friendly and helpful while securing the reservation and even emailed me pictures of the limo so I could see what I was renting. I live in New Orleans, so I was not able to conduct a site visit before the actual event. They were prompt, honest and friendly — everything you could ask for with a transportation company!