Wells & Bennett Realtors

I recommend Wells & Bennett highly. I have never encountered a problem. Very efficient and organized. The staff is always welcoming and knowledgeable.

Just got back from a weekend at «The roads end» property in Tahoe. The place itself completely surpassed my expectations. It was clean and fit our group of 8 adults very comfortably. The lights were on and the hot tub was warm when we showed up. Which was great because with the weather we didn’t arrive until late. Everyone I communicated with was super helpful and Heather responded to me right away when I some howmissed the wifi password (which was literally on the envelope of the very thorough property overview papers haha).
One thing I really want to say about the property itself. The pictures just don’t do it justice. I usually stay in high end places and was worried this place was a little to «rustic» for me. But some of the members of our group were price conscious and this cabin had the location and a hot tub, which is hard to find for a good price. I could not have been more comfortable and more pleased with the lay out of the cabin. The kitchen/​dining/​living room is incredibly comfortable and totally charming. The hot tub is awesome and very private. And the kitchen was very well stocked. We will absolutely be coming back to this cabin as our go to when we want to ski Northstar.

We have rented houses in Tahoe for the winter ski season for the past 6 years and the last 2 with W&B. Our experience with everyone in the office (Melinda, Aimee, Heather, Jim and Sue) has been fantastic. All of them are terrific people who really care about their clients and go the extra mile to take care of us. Super friendly and accommodating, hard to imagine using any other company to find our annual winter ski home.

I did not book directly with them but our ski lease organizer did. I’m not sure if the problems were due to the owners of the house or W&B but reading the other reviews here I feel the W&B is maybe a part of the problem we had.
We leased the A Duzy house in the winter of 2015.
Beware of ski lease with these owners. At the end of the season we were billed $ 473 for cleaning, $ 166 to rekey (we accidentally kept a set of keys at the end and they didn’t even call us) and $ 300 for a cord of wood. This was the ski season of 2015, remember? All year there was little and a some rain since it was never cold. We made fires only a 2 – 3 times all season, I’m not sure where they thought their cord went.
After all this it also took 3 months to get the remainder of our deposit back even after they kept nearly $ 1000 of it.
Stay away from this property and probably W&B is my suggestion.

We used Wells & Bennett to list our home for rentals. They take 25% of each rental and charge the homeowner $ 50.00 for inspection after the renters leave. They also charge the renters a $ 500.00 deposit which is returned if the house is left in original condition. We have had several problems with the «inspector» leaving the heaters on, not setting the alarm, not checking the beds to see all the blankets were removed and thrown in a closet, etc. We have not been to the house until recently. (It has been being rented for about 1 ½ years.) When I looked at our beautiful big wooden bar in the pool table room, the entire bar top was covered with white rings. Not just a ring caused by wet glasses, but something that burned the wood. The cost to refinish is over $ 500.00. When Jim (the owner of Wells Bennett) was called and came to see the problem, he was very upset that the «inspector» did not notify the company of the damage. However, now he has decided that the bar is old and matches the top. This bar was in perfect shape and cost over $ 15,000.!! So, my advise to you homeowners is to find a firm that stands behind their word.
Judy Shepherd

These guys are great. key pickup easy even if after hours. Plcae is nice and clean. Exit is clean as well

Wells & Bennett has been my trusted go-​to source for rental accommodations in Tahoe for over 10 years. We have stayed at a number of different houses including Floyd, Caledonia, Gratitude and others. The W&B website is easy to use and they are always so helpful on the phone in finding the right place for you and your family. The relationships they have with home owners are essential if/​when issues arise and I think that is why they have built such a great reputation. I even keep their number on my phone because I know I will rely on them for years to come.

Great stay in Tahoe. Our house was in Chamberlands. It was a nice place. Perfect for a large group.
The rental company was very friendly and local. They know Tahoe and can find the perfect place for you.
One drawback. The are not very high tech. No online payments. Only mail with check. But it is Tahoe and not LA or San Fran so it isn’t a huge drawback.

I have a second home in North Lake Tahoe, and for many years I have considered my options for renting my place. I was not enamored or satisfied with the two places that I did try. The agencies were more committed to making money for themselves, than really trying to work with me on a long term relationship. I believe that Wells and Bennett have my interests foremost in mind; and I am very satisfied with the service that they provide. They have earned my trust and confidence, and I would very much like to recommend them highly. The entire staff was completely accountable, and helpful throughout. I very much appreciate their service! Great job Wells and Bennett!

Very unprofessional with customers, lacking flexibility. Organizationally they could use help. I would not recommend renting from them, and if I owned a property I would go with someone else as a management company.

My family and I have rented the McCoy cabin through Wells and Bennett for several years now. They have been more than accommodating to make sure our needs were met. The cabin was clean and well stocked with thoughtful amenities. I have never had a problem in receiving my deposit back. I would not hesitate to use them again and will hopefully be returning to the McCoy cabin next summer! Thank you Wells
and Bennett (and the McCoy family) for helping us have another wonderful vacation.

Wells & Bennet Real Estate offers many services for property owners, long term tenants and vacationers.
I rented 535 Grouse, the Vardas House, for 8 of my family who came to visit this summer. It is a 3 bedroom with 1.5 bath. 2 queen beds and a bunk room. The property has an electric bear fence, so you can keep the windows open at night. The bedrooms are downstairs and the great room is upstairs with a vaulted ceiling and wood fireplace. There is a back deck overlooking the wooded back yard. This property includes Pool and Tennis access in addition to the private beach at Chambers
It is clean and a good value for the price.
Wells & Bennet’s check-​in and check out process is clearly documented. Vacation rentals included the rent, cleaning fee, optional linens and a refundable deposit.
The next time friends or family are looking for a Chamberlands or other Tahoe rental, I will recommend they look at Wells & Bennet’s inventory first.

I want to address the the post from Matt B, and rebuttal, from earlier in this thread. First off, it’s not a coincidence that you consistently see 1 star ratings accompanied by scathing reviews for this service.
There was no smoke in this house. No evidence provided, no room for negotiation, nothing. I dont know how many other guests have had there security deposit revoked as well, but my one piece of advice is to be warned.
Never renting from this agency again.
P. S. Were those human or animal remains on top of the fridge in the urn?

Bush League, amateur hour.
The house we rented was a 3 bedroom, 2 bath, that slept 8…
50 $ Charge to use the linens, and a security deposit that was not returned as a result of a dubious report from Wells and Bennett after check out.
Advertised gas grill was an old webber (which would normally be great), and meant an extra trip into Tahoe city for Charcoal.
Lastly, the well advertised deck area was filthy when we arrived. Covered in pollen and sap stuck to the rump of my shorts, jeans and swimsuits for the entire trip.
Looking forward to using AirBnb the next time I rent up there.

I am surprised to read all of the negative reviews because we have used Wells and Bennett in Tahoe City for the past 9 years, renting the same cabin in the Tahoma area. Every year they are very friendly and we have never experienced a problem. We have even broken a few items in the cabin and they have never charged us.

I was disappointed with Wells & Bennett Realtors. We didn’t get our deposit back for our time at the house. I was told because it smelled like smoke and there were cigarette burns on the table cloth. I will say that there was smoking that took place on the deck outside, but there was never smoking inside and I am not sure how the burns happened. I volunteered to pay for a new tablecloth and the cleaning fees associated with the smell.
I have serious doubts that they even checked the house themselves for the smell, but it’s my word versus there word so there isn’t that much I can do about it. I’m most disappointed with the fact that we couldn’t work something out and have a reasonable conversation regarding the deposit. It was simply, «the house smelled like smoke and there is no smoking allowed.»

This was truly a perfect vacation!
I’m surprised to see negative reviews on here. I have had nothing but great experiences with Wells & Bennett. The staff was very accommodating, professional, and extremely friendly! We stayed on the N. Shore, by Tahoe City. The house we rented was spectacular! It was clean, everything updated and in working order, and stunning views of that big blue lake! We cant wait to book with them again, and get back up to Lake Tahoe!

I can’t even bear to give them star, but Unilocal won’t post this without one. They are rude and arrogant and do not stand behind their properties. When I rented the property on VRBO, I emailed the listing to the agent and she processed the paperwork. I paid, in good faith, on time and in full. And, SURPRISE — arrive with family and guests and it is the WRONG house. Yep — a completely different house than in the pictures. No accommodation was made as the house we thought we were renting was now, of course, rented. We were just out of luck in a house with not enough bedrooms, not on the lake front and super dirty and grimy. When confronted, the owner of the outfit, Jim, was exceedingly rude, arrogant and unaccommodating. I hope to somehow file a report on VRBO so that unknowing homeowners, who want to rent their quality properties, don’t pay any commission to these bozos.
p. s. from the looks of other reviews, I am not the only one with this experience with this outfit

We had stayed over for a weekend in Feb at a cottage through Wells and Bennett. The cottage was really unkempt and dirty.
What totally put us off was the jacuzzi bath tub. We tried filling it with water and as soon as we started the jacuzzi, lots of hair all knotted with slime came woozing out of the jacuzzi jets. We had our child in the bath tub and we were totally aghast. We had to pull him out of the tub immediately. We finally drained out all the water, cleaned the tub thoroughly ourselves before we could even think of stepping in for a shower. (We did not dare to start the jacuzzi again.)
Since we started the jacuzzi in the evening we couldn’t call anyone at the office. I already had my kid in the tub. I had no option but to clean it so that he could take a bath.
We’ve rented cottages with jacuzzi before and have never had this happen. The thought of the incident just makes me really squeamish.
The living area carpet and the kitchen rugs were not clean either. We like to be barefoot in the house and we could feel dirt/​crumbs/​not sure what sticking to our feet and had to keep slippers on.
We were just really uncomfortable living in the cottage thinking about the poor standards of hygiene.
We have always rented cottages through realtors in the past just because we feel that we would be totally taken care of if we go through a realtor rather than airbnb or just vrbo. We are shocked by our experience this time.
It was unbelievable that we paid cleaning fee for a cottage which was terribly dirty.

A lot of what you expect from a vacation rental service has to do with how well they do «when things go wrong».
Wells and Bennett was awful. We experienced problems over a holiday weekend which made the house virtually unusable. When we called their emergency number, the agent was clearly intoxicated, was rude on the phone and told us that to them an emergency was only something like a fire, etc (e.g. when their property was in danger).
When we told them the place was unusable because of this plumbing emergency, they accused us of causing it. Even after the plumber we called documented the «sludge build-​up» they told us they would have to investigate before they would reimburse us.
There are so many agencies in North Lake Tahoe. when we choose again, we’re going to choose someone else.