Terrible business. I had the same experience as Rob and Susannah. I have only been in twice, once her computer was broken and she was extremely rude and sarcastic about it and when I asked where else I could use a computer she scoffed at me and said she wasn’t going to help me support other businesses. I discovered vickie’s cyber café down the street after that and am always happy with her services. The other time I went to The Store was because vickies was closed. The copy prices were way over priced, and she charged me for BLANKS that came out when I printed!!! Avoid at all costs.
Rob R.
Classificação do local: 1 Alamo, CA
I had the same experience as Susannah. Lisa who I assume is the owner acted like she was doing me a favor as I spent $ 15 to print 10 pages and fax 11. If you have a business where you deal with the public you should act like you like them.
Susannah O.
Classificação do local: 1 Palo Alto, CA
The woman working behind the counter is stressed out and rude. Terrible customer service demeanor and made me want to walk away without the print job I needed. A simple three page print job took over two hours once I emailed it to her and then when I arrived to pick it up she was still not ready. I will never go back. Word to the wise: to go the Internet café around the corner. They print there. I wish I had known about it earlier.