Petsense

SO frustrated!
I called asking for a quote to groom my dog. Nothing much, he just needed a bath and his nails trimmed. I was told since he was less than five months it would only be $ 12 but the groomer couldn’t do it that day– since she was leaving work early. She invited me to bring him in anytime before 3pm and said I wouldn’t need an appointment.
So, I brought him in a couple of days later at 1pm. The groomer asked for my appointment and I repeated that I was told I didn’t need one. So, seeming very irritated, she took my information and took my puppy to the back.
A couple of hours go by and my husband picks up the puppy– coming home with a $ 25 receipt! He said that the $ 12 puppy grooming was only on Sundays. Why would she quote me $ 12 and invite me to come in any time when that price was only good on one day? Also, they only bathed and brushed him– they didn’t clip is nails according to the receipt. $ 25 for a bath and brush?! He is a tiny 15lb aussie. He doesn’t even have that much fur! Part of the fur on his back seems like they didn’t rinse it properly, and when my husband picked him up he still seemed damp– I don’t think they even dried him.
I’m never going back there again.

Great pet store. They also display cats up for adoption from the local humane society and offer dog grooming.