Pediatrics Northwest

I really like our provider (a lot!), I like the option of weekend office hours, a nurses line and except for one provider, I’ve liked all the other staff and providers. The things I don’t like are the long wait times to see the provider (an hour and forty five minutes, once) and the hold time to make an appointment (usually five to ten minutes.)
I was also told by a receptionist that the office closes early on the weekend if they don’t have appointments/​patients. So, don’t call during their advertised hours expecting someone to be there. We haven’t had a problem with this, yet, but I think it’s strange to advertise open hours then leave early.

My daughter has been going here since born she’s 1 now. Dr. Clapper is an awesome doctor. everyone here are very kind .they can always get you in for an appt. I would recommend this place for anyone

My daughter has been going to Peds NW since she was born. We had a lovely doctor who had to leave, and no one likes changing doctors. My daughter has autism so I’m sensitive about having a knowledgeable doctor. In addition to understanding autism and figuring symptoms versus developmental issues, I like it when my doctors are patient and kind with my kiddo. My girl has some quirks like playing with people’s hair or trying to look at their belly buttons :) She’s 7 and I know it makes people uncomfortable and I have no problem with people gently redirecting her. She is malicious or being unkind, she just likes what she likes. Doctor Lichter
is great with my girl. Yes, my girl did attempt to lift up the doc’s shirt and check out the belly button, and Dr. Lichter took it in stride and held Isabel’s hand and redirected her, but Dr. Lichter didn’t freak out or flinch. She was patient and importantly, she spoke directly to my daughter. My daughter does not answer in an easy to understand and meaningful way often, but it is unkind to talk about her like she is not in the room because she understands quite a bit. Dr. Lichter spoke directly too my daughter (even when I answered) and explained the treatment and what was happening. Dr. Lichter attempted successfully to understand what my daughter was trying to convey (for instance my daughter does not like her ears checked), so my daughter grabbed the ear checker thing and held it near her head and made a face and Dr. Lichter responded «you’re curious and a little scared to have your ears checked.» my daughter smiled (which she rarely does in response to questions or statements). It did not get my girl out of an ear check, but I appreciated more than I can possibly express that Dr. Lichter acknowledged what Isabel communicated. Dr. Lichter also complimented my daughter and pointed out that things she was good, often when you have a kid on the spectrum professionals spend a lot of time focusing on the deficits (I get it, you fix what appears broken/​different/​stressful and you have to look at that stuff, but it really helps when they remember she is good at lots of stuff too and compliment her!) and it helps, more often than I like I have to correct people and remind them that my daughter is a person and deserves acknowledgement and to have things explained to her and to be included to the best that is available. My daughter also, when she likes people, will flap her arms and stand in front of them jumping up and down, this can be a little scary, but Dr. Lichter didn’t flinch and hugged Isabel and engaged her. I am very pleased with my experience and I have been a fan of Peds NW for a long time for a variety of reasons, today was special because Isabel actually indicated she liked the doctor and tried to engage and Dr. Lichter made every effort to communicate back and be genuinely interested in what Isabel was doing. I’m impressed because this is a rare quality in doctors that are not specifically trained to work with children on the spectrum. Professionals are often rushed and it can take a bit to communicate with someone who isn’t typical. Peds NW has always done a good job, Dr. Lichter stands out, but some of my experience is with Urgent care clinics and hospitals and I get it, everyone is busy and the next patient needs to be seen — so when someone takes special care and effort, I am ecstatic. This place really provides quality care for typically developing kiddos and those that are different. I am so glad I found this place so many years ago and I can’t imagine getting such quality care and exceptional attention anywhere else.