Naturally Clean

If I could rate this negative stars I would. I am a real estate agent and Brenda was referred to me by another agent. Wow. This was the most horrible cleaning I have ever had. Ever. she is very nice. Before she came, she told me she uses «green» cleaning products. I was happy with that as I have small kids. Come to find out… No…she uses vinegar and baking soda. I don’t know that anything else was used at all. My entire house reeked. I knew she used vinegar for some applications… but come on, it’s not for EVERYthing. So, she and a team of 2 others spent 5 hours at my house for a $ 450 charge. NINETY DOLLARS AN HOUR! After 3 hours she told me she was done upstairs. I went up, mirrors still spotted, toothpaste on counter tops, all fixtures still have water spots or actually have baking soda caked on them! Hair all over the counter where my husband shaves. I wiped my hand across and it was ALL over my hand. I showed her these things not once. Twice… and then I actually cleaned it myself today. I asked her how she planned on cleaning my plank hardwood and she said a steam mop… uh, you can’t steam true hardwood. It degrades the integrity of the wood and forces moisture between the planks and causes warping/​separation. She looked at me straight in the face and said «it will be fine». At this point, I just told her to please NOT clean my floors. Clearly she doesn’t have any idea how to properly care for wood surfaces. I am so unhappy I couldn’t sleep. I spent 3.5 hours cleaning this morning and still have floors and to ACTUALLY clean the showers. The hard water on glass was sort of removed. But not entirely, and there’s still mildew in the kids bathroom. I’m fairly certain it wasn’t wiped at all. Seriously look at the photos from my counters after they left, the door slider tracts that we specifically talked about that were totally forgotten. Awful awful awful

Brenda and her team are incredible. They consistently exceed my expectations and have become friends. My wife and I are tremendously thankful.

Brenda and team were plenty nice however I was very disappointed with the cleaning. Every corner in the kitchen still had crumbs. Sticky stuff still on kitchen floor. Kids fingers and hand prints remained on windows, glass doors etc. No furniture was polished and dinning room table wasn’t even clean. The house was dusted and vacuumed and one of the bathrooms deep cleaned. My house was not that dirty to begin with. 3 hours 20 mins. $ 262 and I still have lots of little things to do that I would have assumed any professional cleaning service would have cleaned. I do not recommend this company and I wished I would have not wasted my money.

We are so happy with Naturally Clean! They have been cleaning our house for a few months now and have done a stellar job every time. We love that they use all natural products since we are more oriented in that way. They are lovely people too and we feel 100% about them being in our home when we’re not there. Highly recommend Brenda and her team. You guys are great!

Brenda and her team were really great to work with.
I had a house in Tacoma that we were prepping for sale and needed someone to go in there and clean up years of neglect. I also needed someone I could trust to take care of the house without someone there since I live/​work in Seattle.
Brenda was very flexible with my situation, and did a total overhaul on the house. She gave me an initial estimate, and let me know if anything was outside of that estimate she would call me (which she did).
When I went to check on the house it looked very well cleaned.
Very happy to find Brenda and her Naturally Clean team!!!

My husband and I were in a very desperate situation several weeks ago when a cleaning company we hired called to cancel day of. Normally this wouldn’t be a huge inconvenience, but there were a number of complicating factors. It was our rental house that we had tenants moving into the next day. My husband was in town that day ONLY — we live four hours south. He had to get home as soon as possible because he was in school and it was the week before finals and he had two big projects due in two days. We frantically called around and the only company that was available to help was Naturally Clean. I picked them using this one Unilocal review — but was sold the moment they said they could assist us when we so badly needed some quality service!
My husband John was really impressed with their service. They showed up as quickly as they could (less than 3 hours), stayed late (after 5 PM), and were extremely thorough. Moving the refrigerator even to clean the tile underneath it. They didn’t bat an eye at deep cleaning — the kitchen, the bathroom being the biggest needs. We have hired other cleaners before and have been disappointed with the overall quality of the results, essentially redoing everything once it has been «cleaned.» Naturally clean were professional, easy to work with, eager to help in a pinch and most importantly — CLEANED! The overall quality was excellent and my husband only had a few little details to take care of that they didn’t get a chance to get to before their workday was over. Bravo! I recommend them anytime.

I’ve invested in various things through the years to improve my quality of life — massages, acupuncture, good vacations and great meals. It wasn’t until I contacted Naturally Clean that I realized just how important a clean home is to one’s sense of well-​being.
The first visit took several hours — and believe me, my one-​bedroom apartment needed it. I’ve always taken care of the small stuff when it comes to cleaning, but I had a Frankensteinian reaction when I saw the results of the first «deep clean» that Naturally Clean provided. «Clean? Clean … GOOD!»
Over the next few days, I continued to discover just how much that what was missing — the dried food in the microwave, cobwebs near the ceiling, dish-​filled sinks, randomly piled books, etc. — added to my quality of life in their absence. Spiritually, there are few things healthier than returning from a day at work to a gleaming home.
This reads as an endorsement of any good cleaning agency, but what sets Naturally Clean apart is its business model — all-​natural products, which leave your place looking and smelling great, and good rates — and accessibility. I work night hours, and I’m able to email and text with the company anytime.