MultiCare Tacoma General Hospital

awful hospital. I was in labor for 3 days straight and they kept sending me back home THREE times even though I was crying from the pain and I was having contractions every 2 minutes. they checked my cervix way too many times which gave me a uterine infection, making my labor more painful. stupid training nurse spilled half an IV bag over my head when they finally admitted me, then when they changed my epidural bag they FORGOT TO PLUG IT BACK INTO MY IV. I started feeling the contractions 30 minutes later and told them I was in pain and they told me it was the «babies position» but he was in the same position as when I got there. when I was 9 cm dilated I was screaming in pain and the nurse said «screaming isn’t gonna help you any» in an extremely rude and snappy tone. I had a horrible birth experience. they also measured my baby wrong. after I gave birth they constantly gave me cold food, my IV for my antibiotics failed and was leaking under my skin and they had to look at it twice before turning on my room lights to actually look at it.
do not go to this hospital to have your babies.

This is for the E.D. Pharmacy only. Most staff is very helpful. However every other month for the last 15 has been trying. Medications not put in with order and left on selves. Workers do not want to look on selves when your order is missing. Horrible information giving out over phone, making back and forth trips from Federal way time consuming and frustrating. You do have a few fine employees and some horrible ones (larger Caucasian lady wearing glasses) Yes, i called you out. Help this lady– retrain her. Change her attitude. Heck let her go. She’s not important. Her job is to help the customer. Do your job and we are happy. Dont and you get called out! If i knew you name i would name you.

Although I was in pain due to an MVA, my experience there was amazing. The Nurse, the Doctor, the Radiologists I had were just really friendly and you could tell they love what they do. I don’t want to find myself in the ER again but service was great.

Updated ** once we were admitted, the team involved was exceptional and compassionate. We thanked them with cards and gift certificates. A staff member reached out to us based on my previous review and I appreciate that.

Obviously„ no one can control smoking on the SIDEWALK! Did my review mention sidewalks? ABSOLUTELY NOT. The CAMPUS is not smoke when employees and visitors smoke in GROUPS at the entrance to the emrgency (entrance 3) and the parking garages, WHICH ARE ALL ON CAMPUS GROUNDS, NOT, ON THE SIDEWALK. Just say the cAmpus is not smoke free instead of pretending… with fake signs posted.

I woke up on Wednesday morning sweaty, nauseated, bloated, and vomiting. So the other half took me to Tacoma General ER to find out what was going on.
I felt the triage nurse could be more personable. I felt like he was a bit of a robot.
When I got transferred to an actual room, the RN Angela, was super nice, cracking jokes. She was really good at putting needles into my arm to draw blood, so that was a plus.
The doc came in, Dr. Hite. She was wonderful, thorough, and kept eye contact with me. She wanted to make sure I would be okay and all of my questions are answered.
I eventually went home, antibiotics and all. I am thankful for an otherwise good experience in the ER, as I’ve had some pretty shitty ones in the past. St Francis can really take some advice from the staff here at TG ;)

It has taken 2 hours and still only triaged to determine the severity of my concussion. One hour after I was triaged I asked how much longer it would be until they take me back, they responded with we are waiting on your test results to which I said there is no test results. Then find out I need a damn UA for a damn concussion. I am not happy!

In March of 2015, my father had a stroke. He has atrial fibrillation and is on blood thinners, so this required surgery to remove the clot which had lodged in one of the veins leading to his brain, cutting off most of the brain’s oxygen. In ICU, his care was awesome. Once he was released to regular care, he was ignored and left to lie in his room with virtually no attention. He was never walked and nurses seemed overworked and too busy to help. He was in pretty bad shape and, while in ICU, we were told not to worry, they would take care of him until a rehab facility was found and that we had a few days before he was released. He progressed a bit more quickly than anticipated and suddenly my Mom got a call from the hospital. She was told to find him a facility by the next day because he was being discharged. She asked about their help on this and was told they could not help, it was her job and he was being released no matter what. So, in the most stressful time of her marriage, my mother was left with no promised help and less than a day to find somewhere for her husband to go.
This was a traumatic situation for our family. We felt like we had been misled and betrayed. I now no longer trust what a hospital tells me. My father has had another stroke and we are at another hospital. They are making the same promises and we are respectfully questioning them on every one. I want to believe them but do not want to be betrayed again.
This review is a 2 only because of the amazing care, dedication and professionalism of the ICU nurses and doctors. They deserve a 5. The regular care portion of the hospital deserves a 0.

Don’t have a baby in L&D here.

The staff is professional. The rooms are clean and airy, lovely views. The waiting room was large and comfy with plenty of seating and huge windows.

I went in for chest pains on my right side that were so bad i couldn’t hardly breath and the triage nurse Erica was rude didn’t really care for her attitude she just stabbed me with a needle to take blood with no warning and she wasn’t at all polite.

Was very dissatisfied with the service given by the ER NURSE ERIKA. She was a smartalic and was very rude towards my mom whom had just came here from California just 19 hrs prior with stage 3 cancer… and they took a methadone overdose before her… Smh! Then I go to use the rest room and the sharps container was open and exposed not even picked up and there was blood on the toilet seat!!! VERY DISGUSTING! They treated us as if we were stupid and didn’t know anything… never going back there again! They stabbed my mom with a needle without warn very roughly and the MALE NURSE lifted her shirt to attach stickies for the heart machine and don’t ask first… just grabbed her shirt while she was talking and lifted it up exposing part of her :/

Decided to go with MultiCare for our primary doctors not we are on civilian insurance and I’ve been pleased so far!
Though they are pretty busy and now I hear not accepting new patients, it’s a good sign how great their service is! I love my kiddos Doctor and we have a fave nurse but about 95% of them are Great:)
We have never had to wait more than 5 minutes once we arrive for our appointments and we don’t sit in the room long waiting to be seen either. A couple of pet peeves of mine when visiting the Doc.
The only reason I’m not giving a 5 star is that parking is getting harder to find, I tried to use the same day appointment offer and couldn’t get in and lastly that it takes a little bit to get an appointment so make sure to schedule before you leave.

cancer support group every other thursday night 5:30 — 7pm. fighting cancer, survivors, caregivers, family lost someone due to cancer. it is amazing. i am a survivor! nobody should ever feel alone. thank you to multicare tacoma general for their support.

The new birthing center… yikes. Staff early day and late afternoon is friendly but scarce. Pain management is nonexistent unless you call and call. Evening staff is just as scarce and by no means should you express this. You may find yourself being told to wait and then snapped at about other traumas you really shouldn’t be told about during your «new mommy» experience. So far, I just wish I could go home. Last straw… Having the same rude nurse come in and roughly care for my infant as if I hadn’t without even asking me was beyond uneasy. I’d like to be anywhere else right now. ugh

I have two friends who had babies at this hospital. Both babies ended up in the NICU for different reasons not caused by hospital staff. The nurse staff in the NICU are amazing. They are super sweet and really care about the kids. However when I was trying to leave I got completely lost and was treated like an idiot. It was midnight and we had been there all day, i was tired and confused as it was.

I had a wonderful experience here for the delivery of my firstborn! I went in for a medical induction, but still wanted as natural a birth as possible. The staff was so supportive of this and even when I thought I wanted to give up, they worked with me and encouraged me to continue with out ever being pushy!
A huge thank you to Kimberly, my first nurse that checked me in and remembered me from an earlier triage visit. Then to Judy, my day nurse for her help walking me through dealing with contractions and helping my husband with a different method of coaching that worked better for us. Finally, to Renata, the nurse that was with me during delivery: she was a godsend! She was so patient, helpful, understanding, supportive… I could go on!
The staff up in recovery was awesome as well! They were attentive without being intrusive. They were helpful when we needed it and understood when to back off. My lactation consultant Kristen was awesome as well! She did everything she could to help while we were there.
I really had a dream team and can’t thank them enough!
(And the food was amazing as well considering it was hospital food!)

Went here with (what I thought was) a broken foot. Here’s my experience:
I wait a while, get wheeled off to a room, wait a while longer, then before ever seeing anyone I start to get wheeled off somewhere else. When I ask where we’re going, they explain that I’m getting some x-​rays. I complain that nobody has even seen me yet, so why am I getting x-​rays? A doctor pops up from behind a counter and tells me that he’s the one who ordered them. Now I’ve had a bunch of x-​rays and a couple of cat scans, so maybe it’s a little late for damage control, but whatever — I want to limit any unnecessary radiation exposure, so I tell the doctor that and ask if he’d mind checking out my foot first. He comes over, explains to me that we’re getting x-​rays because there’s no way to tell if it’s broken or not, and grabs the swollen part of my foot, squeezing it hard and telling me «Doesn’t that hurt? See?»
The x-​ray tech then says to him «so this should probably be a foot x-​ray and not the ankle x-​rays you asked for»
The bill was just shy of three thousand dollars, and they wouldn’t even tell me if it was broken. Doctor told me to stay off it until I could meet with an orthopedic surgeon for that.
Next time I have to go to the ER, I’ll drive up to Harborview in Seattle. Don’t care how urgent it is.

My melon was cracked like an overused dodgeball and I was seeing double. …withOUT alcohol!
Dear Wife took me to the T.G. E.R. I had a surgery and spent the night on Floor Five. Two minuscule hours of sleep, a giant zig-​zag scare from ear to ear… With my scalp stinging like carnivorous wasps were feasting on it, and my brain concussion, and nausea… I was grouchy. I’m talk’n reeeeall grumpy, Man!
But EVERYone was so blasted over-​the-​top nice and concerned and helpful and *darling* that I simply couldn’t be mean! I wanted to throw tantrums but they were So Damn SWEET!
To the great, professional crew up there on Floor Five: Thank You.
(Yes, I’m talk’n ’bout you… You know who you are…)

I visited a buddy here in ICU after some major surgery. After winding around (walking through the cafeteria) and finally finding his room, I was shocked by how nice the place was upstairs. He was living in the lap of luxury. He had a huge room with a couch in it, for people to camp out on.
During my hour visit with him, he had three different members of the staff come in and check on him, joke around and basically make sure he was comfortable and doing well.
When a loved one is in dire shape, these folks seem to do all they can to make sure they are doing their best.