Jiffy Lube

I took my 2003 GMC Envoy XL into this location on a Sunday morning. I will NEVER return to this Jiffy Lube location, or based on the service from this location, any other mechanic that is not the GM dealer.
I went in for a basic oil change, as the dealership was scheduling to far out. I got great service from the gentleman at the counter on this visit, as well as, my return visit. However, I did not have an oil leak when I went in. However, they told me during this visit that I have an oil leak. I said ok, and was thinking ‘I have to talk to my husband.’ My husband confirmed that we didn’t have an oil leak prior to getting our oil changed. Our driveway and my work was clear of oil, as was any place we parked prior to this oil change, nor did we ever have to add oil between oil changes.
That has all changed with this oil change. I went in on Tuesday after the oil change (which was yesterday) and they looked at my car and said that there is no oil leak, it is only a half quart low on oil (three days after the oil change) and and that it is a power steering that is leaking.
However, we have oil all over our drive way, and leave oil anywhere we park. It is my husbands day off (and he is mechanically inclined but prefers older vehicles) and he told me our power steering is fine (and we are not low on fluid) but there is still oil leaking from my car all over my driveway.
I won’t return, nor will I trust another mechanic other than the dealer.

No issues. Needed a headlight replaced and figured I was probably overdue for an oil change too. Kill two birds and all. Experience was fine. Relatively quick.

I’ve been using this place since 1987. After my last visit in November, I won’t be back. Why not? They put the oil cap UPSIDE DOWN which caused oil to spray all over the engine – and I didn’t discover it until I made a trip to Oregon and back.
Also, they didn’t reset the oil change indicator again.
At a previous visit, they left a greasy rag hanging out of the hood.
Things that used to be part of their service package now cost $ 8 more – and the window wash left the window dirtier than when I’d driven in.
Customer chat while we waited included examples of strong up-​selling for unneeded services and trash-​talking other businesses in the area.
This used to be a quality location. No more.

I always use this jiffy lube for my cars, well it looks like they have a new crew… My car was the only one in the garage and it took over 20 minutes to even give it the once over with 3 people standing there just chatting it up. They had poor communication skills and made the whole experience less than pleasant. If I see the same crew in here I will not be coming back.

Great service by Michael n Jeremy sorry didn’t get the new girl name n much needed info on my car appreciated

Short staffed on a weekend. They did their best but i got in behind a customer who took three times to understand the explanations and obligatory upsells.

I like not changing my own oil. No I dont want windshield repair.

Very nice people here :) They do a great job and are very personable. They even allow my dog in the waiting room with me while i wait for my car to be finished. Great place!

I have been to this Jiffy Lube on multiple occasions.
The bad part is I’ve seen many a male employee hit on female customers, at EVERY visit. I can understand a little flattery here and there, but this is borderline sexual harassment. The last time, I watched the guy at the counter say, «how old are you, man your like my dream girl… where were you when I was 23… man your just gorgeous… am I making you uncomfortable… whoa, it’s hard to even talk to you right now… are you a model…» etc. etc. I was looking around for hidden cameras from some «What would you do?» type show!
They also have movies playing on the TV in the lobby which have been inappropriate for kids viewing. And every-​time I’ve been in there has been children in the lobby.
So my recommendation… Go to Auto Lube & Espresso on 38^th.