Harkness Furniture

The best furniture store in Tacoma. We looked around all day and weekend for the perfect dining table and finally found one here. The salesman was very nice and actually gave us our space to look around. When we went to JR Furniture in Tacoma the sales lady was following us everywhere and wouldn’t even give us space to breath and think. At Harkness they are professional and relaxing. This place has a huge selection of whatever you need. The only negative I would say is the night we put together our table, one of the chairs was broken, but harkness replaced it the very next day with no questions asked. However, the very next week our other chair was loose and was unsteady to sit on. So we had to have them fix that chair as well. No other issues with our dining set.

My brother and I called ahead for a sale table set. 898 with a bench. Arrive and no bench. Get the B&S setup talking about selling it for a higher price sans bench and walked laughing.
This is the type of sales activity that will ensure you don’t make it in any business. Thanks Francine.

Business that campaigns against paying their employees a living wage wont get my business.

Best (and only REAL) furniture store in the city! We are a young couple looking for something better than IKEA but not so much better that we declare bankruptcy after we buy a table… This store has a wide range of furniture with all kinds of prices and caters to all kinds of tastes.
They range from mountain style furniture to your cozy grandma couches to more modern home styles. We were looking for a simple, classy, wooden table. We were wow-​ed by a Peruvian wood slab table (about 3k … Way over our price range) and then we were immediately taken to a couple of options that met our style requirements and was wishing our price range (ended up finding a 6 person table with 4 chairs and a cushioned chair for $ 800… The other options around town were at least 1k for just the table and maybe a chair!). Don’t waste your time with Ashley’s furniture. They were the worst. This place has better prices, more options and WAY better customer service!
Their salespeople are legitimate and have been there for years! They offer delivery and set up for a bit more. Very responsible company. Definitely our new furniture place.

We bought a couch set, tables &chairs dresser and bed. Loved the quality, service so much we again went & bought a matress, 3 ottomans and cabinet.
Great service great delivery.
All in all good value reasonable people and back to Good ol’ excellent customer service! !

Thank you to Harkness furniture for responding so quickly to a mistake made by warehouse staff. When my dad’s new bed was delivered with the wrong mattress, they responded quickly and sent a delivery truck right out with the correct mattress. Thank you Rebekah for being so responsive!

My Husband and I bought a dining room table with four chairs and bench. we have had for almost two years and it is still beautiful. The delivery was so easy and the guys who carried it up four flights of stairs were so nice and even told us how well it match our apartment. We did have and issue with one of the chair but I called harkness and with no problems we have new chair brought to us a day later. I will be going back to buy my living room and office furniture.

I normally shop at Old Cannery but when I was in the market for a big, heavy reclining sofa, I wanted to get it delivered. I checked Ashley, LaZBoy, and other stores before I walked into Harkness. So glad I did! I found exactly what I was looking for, and it was delivered three days later. Very happy with my purchase and the entire process.

Came to shop this place for a new sofa set based on the Unilocal reviews herein and was not disappointed. Was waited on by a very friendly and patient Fred — who showed me around and didn’t hawk me the entire time I was there. The poor guy even went and sold me one set of furniture — then turned around and happily changed it up to another set I noticed on the way out the door!
Delivery was about a week later since I didn’t purchase a special order — and I was anxious to get my new stuff! The delivery guys were super friendly and wow, hella punctual, which was especially nice since I work weekdays!
I was a little creeped out by the coffee mug gift filled with candy and religious texts… I can see why that might be nice for some people. Me, I just find it unsettling… not enough to NOT shop here again since their selection is great, prices are good, they offer layaway and close-​out specials. I just really wish people would keep all their love of Jesus to themselves when they come to my house.

I will return to buy more furniture!
Browsed here several months ago with help from salesman Keith. He’s happy, helpful and not pushy.
Returned yesterday knowing which style of couch I wanted, just had some detailed questions about options for fabric, matching chairs, etc. Bought a cushion couch and 2 chairs for my living room amd had such a pleasant experience. Just under $ 2000 for the custom pieces with lifetime warranties (stanton brand furniture).
Quality products, friendly and knowledgable salesperson (go see Keith!), and reasonable prices. I’m recommending family and friends!

From Sale to Delivery, we received top notch service. We visited furniture stores in Tacoma, Tukwila, Lacey, and Olympia and Harkness provided the best price and customer service.
Keith was our sales rep and he searched through mounds of furniture catalogs to find the exact couch and end tables we wanted and even matched the Lowest price we had found for the items.
Sabien and Corey delivered the furniture and greeted us with a free Harkness coffee mug full of candy. They asked where we wanted our furniture and took special care not to damage our floors or let out our pet.
Furniture came with floor protectors already installed.
We ordered Ashley furniture from Harkness and Harkness beat the price by several hundred dollars that the Ashley store had quoted us.
Best furniture store customer service we have ever received!

Went to Harkness for the first time & what a find! Salesperson was helpful but not overwhelming and allowed us to browse. Purchased a bed set & mattress which was delivered yesterday as promised! Delivery guys did a great job with set up & took our old mattress away too! Free delivery for all since we purchased mattress! Will shop here again soon!

I bought my first grown up couch from here and Keith was not only an expert but honest with me. He had a thoughtful answer for all of my questions, even the less serious ones (Can a couch be TOO comfortable?) So after a six month long search for the perfect couch, I’m so happy I came here. This is the second review I’ve ever bothered to write because I feel strongly about this recommendation!

Harness is my favorite furniture by far. Mainly for two words… customer service! Salesperson Keith went above & beyond to get my mom a recliner after her back surgery. Their customer service is what keeps me as a loyal customer. Thank you Harkness & thank you Keith!

Huge showroom with a pretty awesome selection of quality furniture. The sales staff here are helpful without being pushy; it’s nice to be able to look around at your own pace and not feel pressured by a clingy sales person. Harkness has been doing business in Tacoma for a long, long time– they certainly know their trade.
The prices here tend to be higher than some other stores in the area, but that’s mostly because Harkness carries higher end merchandise than what you’d find at a cheaper store. They do have big store-​wide sales periodically, so keep an eye out for one of those if you’re in the market for a new piece of furniture. When I was shopping here during a holiday weekend, the sales promotion included free hot dogs, chips, soda, and cookies– doesn’t add much value to a major purchase, but sure makes shopping a bit more fun! Delivery and in-​home design services are available here, too.

Let me begin by saying, I am extremely picky and only buy quality products. They carry a variety of brands, at affordable rates. If you understand how furniture is made, then you know what to look for and will not be disappointed. If you take the time to look, you can find real wood and made in the USA, just don’t get sidetracked by the cheap Ashley stuff. Like I said, you have to know what to look for. Moving on… these people are great! They didn’t follow me around the store, try to push a sale, nor were they dishonest with me about anything. Now, not only did I admire them for this, but they went the extra mile for me. Three weeks after I purchased my dining room set, I found it elsewhere on sale. The people at Harkness refunded me the difference when I called and told them about it. They didn’t have to do this, the sale was already complete. I have had nothing but a positive experience with this store and would recommend them without hesitation to anyone. And I’d recommend my saleslady, Rebecca. She’s very knowledgeable and is honest about the furniture. Harkness has definately earned my future business.

Howdy! This place is awesome, fantastic selection, great sales prices. They don’t carry low-​end stuff. Additionally the have an excellent staff, they let you roam the store which has two levels at your leisure. I highly recomend you ask for Melodie, she has excellent taste, a knowledge of her business bar none. Also she is a no pressure sales lady, I use her often. Well that’s it, I say buy local it’s what keeps America turning!