Double Z Inc

WHY DOESN’T Unilocal INSTALL A NEGATIVE STAR RATING SYSTEM FOR SLIMEY LANDLORDS LIKE THESE GUYS!!! THEY DON’T DESERVE ANY STARS
RUN…RUN…RUN…RUN…RUN…RUNNNNNNNNNN AS FAST AS YOU CAN IF YOU SEE THESE GUYS ARE REPRESENTING YOUR NEW RENTAL.
Gave these guys a $ 850 security deposit to secure a nice 2 br. house in Edgewood to move into on ²⁄₂₉. First of all this company is so lazy that they make you drive to a whole different county, where their office is in Spanaway, to sign the move in papers. I have been a renter well over 15 times as well as a landlord myself. Never have I not met at the property to do the key hand off and walk thru to look for damages prior to taking possession of the property. That should have been my clue, these guys are shady. So I show up to sign the lease agreement papers, with all my family and all my possessions ready to fly over to the new pad as soon as I sign. As I was questioning all these hidden fees, to the tune of an additional $ 300, another employee of Double Z comes flying in and says that there is a viscous dog in the car and they can’t rent to me. Oh and that I lied on my application about having a boxer/​hound mix, they suddenly became dog experts and said that I have a pittbull. And that since I somehow lied about a dog they never asked to see, that they were keeping my ENTIRE security deposit of $ 850. Not only am I out a place to move into, I am also out all of my hard earned money to find a new place. We are seeking every avenue to resolve this issue and get that money back since that is illegal. I never signed anything or was notified that that money would be ‘stolen’ if I or they didn’t follow thru with the rental agreement. If I did lie about my dog’s breed (of which all my vet records have always indicated that he is a boxer/​hound) why would I have brought that lie to their office? Wouldn’t I, if I lied, want to keep that lie a secret? I DID NOT LIE AND DOUBLE Z IS A FRAUDULENT COMPANY. Look for another rental if you don’t want the headaches.

WOULD GIVE A NEGATIVE STAR IF POSSIBLE!
Our rental unit, a duplex, was at 1312 175^th Street Court East, Spanway, WA. The duplex was on 176^th — the main drag between Meridian and Pacific Avenues. Incredible noise all hours of the day and night. Miserable in summer when you HAVE to have windows opened. Deafening noise. And don’t even think you will be able to hear your TV with all the noise. Horse stables across the street caused a massive influx of large flies around the unit most of the summer. It was war between us and the flies as they constantly tried and suceeded to get in the house. Gross.
Septic backed up, were without toilet for days. Neighbor had it worse than we did — their solution was to have the carpet pulled up — sewege soaked carpeting — and put fans on the carpeting to dry it out. Smell was beyond horrible. He was without toilet for a week! We had to contact the septic company ourselves for them to come out and fix the problem. Never had anyone from the company stop or check out the disgusting problem. Backed up in the shower and tub. WE had to clean the crap out ourselves. Clearly they did not service or pump the septic as they should have.
The unit rented was not clean when we moved in, foot high weeds in the yard and flower beds full of weeds. All was marked on our in-​check. We had over $ 2,000 in deposits, cleaning fees paid when we moved in. We received $ 286 when we moved out. «Linda» did the out-​check, was very rude and condescending towards us and apparently took the opportunity to provide new carpeting, on us, to the owner. Charged us for weeding the flower beds! I rarely put reviews on-​line but feel compelled to warn other potential renters to NOT use this company.
I would not suggest this rental company under any circumstances. I’ve been a renter for most of my life and I’ve never seen a shadier group of people eager to appropriate your money for their own betterment. Predatory practices to put it mildly. I feel ripped off and cheated. These folks need to be banned from renting to any JBLM civilian or military employees.

3 People looking for a place to rent. One being my son who just turned 18, just 2 weeks ago. why are we doing a credit report on him I have no idea. That and the fact that we were denied before even giving them a rental application that was filled out, the deposit to hold, much less the paperwork on what was on my credit that was being taken care of. yes and it was. Not even the fact that between my friend and I, We make more than 8 times the amount of the rent a month, just to be denied before we could even apply. So how does a person, who works at Double ZZ, come to a decision without the paperwork in front of them make a determination if we qualify or not. I suggest if looking for a house to rent, please look for another company to work with. I’m not one for posting on anything on anyone body, but in this case, I think everyone should be advised and warned. Thank you for listening.

This place is completely unprofessional and has no sense of communication or calling people back. I only received a call back after I made a fuss over voicemail and through e-​mail. Does this company not understand the sense of urgency that comes with moving and deadlines? As an administrative professional, I would always return phone calls and e-​mails pertaining to customers and their needs. This place is ridiculous. Don’t go through them if you can help it. Oh, and when I received a call back, I got an excuse of they haven’t gotten keys back from the previous tenant and weren’t able to show the home. It seems like they always have an excuse (based on the other reviews I have read on here and on google). If you don’t have the keys and can’t show it, why in the heck would you post it? My initial thought was that these people were really busy, but apparently they are notorious for not returning calls. Time to hire a new receptionist? Or new employees in general? I will be speaking with the manager and filing a complaint.

Please do yourself a GIGANTIC Favor and do NOT hire these bums to manage your property. They have there own «Maintenance Section» and every month you’ll get charged for «repairs» that the tenants should pay for (if the repairs were ever done at all! The owner of Double Z tried to pressure me into paying over $ 15,000 to have my septic system moved to the back yard! She gave up… put it all on me and I had to solve this horrible situation from 3,000 miles away! The answer… ROTO ROUTER not major surgery on my wallet!!! This company SUCKS and I really, really question their honesty! They don’t know how to manage your property, but they’re great at nickel and dime’n you. DO NOT HIRE DOUBLE Z!

Looking for a home is a daunting enough task, and Double Z makes it worse. My wife and I were convinced that we wanted a particular home, but just wanted to see the inside to verify it’s condition. We called and left our information with the receptionist (I’m assuming), and were assured someone would call us back with an appointment to see the house. Didn’t happen, so we left an e-​mail the following day… no response. Called again three days later and was told that Linda would call us with a time to show the house. No call. Finally, Cami called at 1100 a.m. on a Friday to tell us that they would not be able to show the house until Tuesday, as they were closing up the shop to go on a company vacation over the holiday weekend. We have been in a hotel since arriving here 9 days ago. Who wants to wait another 4 – 5 days just to see a house?