Button Veterinary Hospital

I have my dog wishker to have acupuncture with Dr. Reed and l can see my dog she start to walk and she get better she her both legs been paralyzed for 2 weeks thank you

I’ve been taking my pets here for 6 years, and my family has been going here for about 20 years. The building could definitely use some updating, but the vets and techs are wonderful! I’ve been able to get in for same-​day appointments on several occasions, as well as regular preventative care. The vets here were able to turn-​around a serious medication overdose in our cat quickly and while caring for the humans who waited. The vets take the time to talk you through procedures and come up with plans that will work for your situation. Reasonably priced and don’t push extra expenses on you. I highly recommend Button!

My daughter has a mastiff that had surgery yesterday at Button Vet. The Dr. doing the surgery isn’t the one my daughter prefers. The dog is over 7. He was having a growth removed off his testicles that drooped way down. His stitches are all internal. The list of anesthesia drugs given him is huge — but there is no sign of an IV placement — so they were just injected. IV placement for older dogs — especially large ones is a standard of most reputable vet hospitals. The dog came home with extremely depressed vitals. You could barely tell he was breathing, he was cold. My daughter attempted to get him to drink a little water because he has now gone a full 2 days without fluid intake and 2 large pills came out of his mouth that weren’t ones she was given. So any post surgery pain meds obviously didn’t even get ingested. He wakes to cry and the plomps down again. The vet tech on the phone said she has mastiffs and this is all normal. They finally gave my daughter an appointment late in the afternoon. Both of us are experienced large breed dog owners and have had multiple dogs over the years that had surgery. We are not being dramatic. My current vet gives IV fluid as a standard on my breeds for any surgeries involving internal access which this one was since his stitches are internal. It decreases nausea, helps with hydration and pain management, and is an access if the dog crumps and needs immediate help. This is especially true with large breeds like 189 lb mastiffs and even more true with older dogs. I can’t speak for the other vet, and I haven’t used Button for my own dogs since I moved, but for my money — whoever did this surgery and managed this procedure should be ashamed of themselves.
I have to be clear and fair. I have only witnessed this incident. I can’t address anything else. My daughter trusts the other vet very much. It isn’t my place to name names here but I believe this info would be important to have if my dog were having surgery there.

My 10 wk old puppy arrived with mange. The vet upped her med from .07 ml every third day to .1 ml everyday. Puppy had an adverse reaction to higher dose due to depressed immune system. I called the vet and it took 4 hrs for the vet to call me back just to tell me to bring puppy in. Then the vet gave charcoal and fluid bolus and sent us home stating she should be better in 24 hrs. She died that night. I went back next day to vet for a Cause of Death. Got the letter a week later. Plus they CHARGED me for these visits!!! I will be looking for new vet…
Ok, two weeks after my puppy died, my vet from this place calls me and accuses me of submitting a complaint to a vet in TX, stating I did it in her name… NOT! I mailed a letter to that TX vet complaining about the so called health cert he signed off on and included my Cause of Death letter from this vet. There was no way I did anything in her name! She didn’t even want to listen to me, and she was rude. If I could take one of my stars away I would. And they wonder why the low rating… go figure.

We have used button for years, they lovingly helped us let go of our 17 year old border collie and have cared for all our pets. Recently we had a feral cat abandon 5 kittens for us to care for. Bottle feedings, ear infections and learning how to care for newborn kittens, Dr. Jenson and the team have been wonderful for us. Charging a measly 40 to check out the kittens they have been a true lifeline for us! Thank you for you love and compassion over the years for our 4 legged family members!

I can’t say enough good things about Buttons. I have been taking my pets there for 22 years and have always been met with professionalism and compassion. Buttons Vet is a class act that has always been there to keep my 6 dogs (over the years) healthy.

Oh, animal lovers… where do I begin? Settle in — this is going to be lengthy.
Let me begin by saying I want to *try* to be fair with this review… but I fear it will not end well. Let me also begin by saying that I just changed my star rating from one to two stars. The ONLY reason for this is that I want to give my two-​star props to the vets that I’ve dealt with. They truly are a caring bunch. Unfortunately the front desk staff has screwed them over on one or more occasions.
About a year ago, we «adopted» Winston — he’s a Westie. Adorable little bugger. When we got him, he was matted, stinky, bald in several areas, really REALLY scabby and itchy — BUT WE SAID YES ANYWAY. Apparently his last family couldn’t keep up with his meds and he had become too high maintenance for them.
We took him in to get evaluated — he was diagnosed with Chronic Skin issues resulting from Demodex Mange. Meds and diet change were prescribed and we began our journey to bring him back to a furry, non-​itchy happy pooch.
My issue with Button’s is not how we have been able to bring him back to the picture of health. It’s the manner in which I have had to fight tooth and nail to get to this point.
Once we knew that the meds were exactly what he needed to make him better, we were asked to keep making office visits so that we could get more. After the 3^rd office visit, I asked the Vet if there was any chance I could just get a refillable prescription, because it’s not the cost of the meds that were killing us… it was the cost of the office visit ON TOP of the meds that was really hitting us hard. We had already established that he was «chronic» — the vets words, not mine. We had the right blend of meds to fix the issue. He was dramatically different from the first time I brought him in. His skin went from black bald and irritated to pink and furry and clear. No more itching. But we knew, because we had run out of meds at one point — that it was 100% NECESSARY for him to be on them. So the vet agreed to allow 6 months of refills.
I’ve sensed hesitation from the front desk staff to fill our prescriptions — who are more interested in gossiping about their own dogs issues rather than dealing with the clients standing in front of them. I’ve been met with «We need 48 hour notice» and «I’m going to need to check your file» for the last 5 months of refills. They know who I am — because a HUGE deal was made when we brought him in and his progress throughout his treatment. So they seem to just be slow-​playing me. The last time I needed the meds, they said they couldn’t get them to me for 3 days. TO COUNT 30 PILLS??? It’s not like they are back there with a chemistry set mixing elements from the periodic table to create the pills I need! So, I went down there — and waited… and waited… and waited. And when they said it may take awhile, I said, «That’s fine, I’ll wait.» and I waited some more. I know that if I had made an appointment for an office visit, I would have left that day, that MOMENT with meds for my dog. You can’t tell me that they are SO BUSY that they can’t count out 30 pills and put them in a container when I call to ask for a refill. I’ve called with 3 days of pills left and was given a hassle about needing to give them more time.
Yesterday I called in our refill — one bottle said 1 refill remaining the other has 4. They said we need to have an office visit to get more. And now, all of a sudden, they need to WATCH CLOSELY one of the meds they gave us. I specifically ASKED then — since he is «chronic» if he will build a tolerance to these pills or if there were any side-​effects — the answer was «No» to both questions. They are the ones that gave out the refill orders… they are the ones refilling our prescription. I should be able to get this last bottle filled and I’ll have no issue whatsoever to make a follow-​up appointment — but this has gotten out of hand — at this point I feel that they are using my dogs health as a HOSTAGE to get another office visit out of me.
I’m over it.

I have used this Vet for 20 years. It has changed hands through the years, I have always had great service. The price is reasonalbe and they refer if needed. I have had both cats and dogs who have been to Button from being neutered through death. Many of the staff members have been there for years and know me by name. I would highly recommend them.

I called Button Veterinary Hospital when I got off work early to find my little dog had a mysterious bulge on her ear. They were able to get me in to see a doc that same day. It was my first visit and the 2 ladies at the front were very nice and helpful. The vet who saw my dog was very gentle with her. He did a quick procedure, bandaged the ear, cone of shame on and all was well. Great place. I am now a fan! :)

I have used this vet for routiene care and when I least expected it. They are very kind giving and their hearts are in their work. My dog doesnt even know he is being checked out because he stays on the floor and the vet I have gets down on the floor with him and puts her hands on him where she needs to in a very loving, non-​intrusive way. Next thing you know, he is on his way out the door. The vet is so cool. She does not waist time or money. I highly recommend them. The office staff is very supportive too.
They are located om S. M and Center Sts.

I calle dthis clinic for an estimate and they were wanting $ 50 for an initial exam and after hearing how much the estimate was I need not call them back.
Value Clinic in Puyallup is further but they seemed more sincere on the phone for my cat’s situation. VCA offers free first exams but after that it’s pretty pointless because they charge a minimum of $ 60 for simple testing and the total for the dental work was going to be $ 600 — $ 900 dollars. I called around and everyone seems to charge $ 50 for an exam. Value Pet Clinic in Puyallup is $ 31 for an exam. I am grateful for the phone courtesy and I hope when I get her over there I don’t change my mind about them.

I have been going to this vet for over 20 years. We have had our ups and downs, but no more than any other thing in life. I would say the staff is caring and friendly. I think a few of the vets here have come and gone over the years, but the vet taking care of my cats has been there the whole time. Dr. Claypool «The Cat Lady» has always given my 2 cats top notch care. She took the time to get to know us over the years and was VERY sympathetic when we had to put our 17yr old cat «Gizmo» down after many years of slowly failing kidney. Dr Claypool told us very early on when our cat got sick, and what to expect. She gave us an idea of what we needed to do, and suggestions on our options, and allowed us to do what we thought best. The staff was VERY accomodating when my wife, 2 daughters and I were falling about the place sobbing and crying when we put our Giz down. I truly got the feeling they cared alittle more than just about when we would pay our bill.
I also have a 15yr old cat «TanToes». I believe Button Veterinary has helped me keep both these cats around as long as they have been.
I have a boxer dog now, and she goes to Button also. It is a no brainer for me. I have bumped heads with the doctors, and the front desk, but all in all we have worked it out. Kinda like family almost.
For top notch animal care I will go to Button Veterinary everytime!

After moving to Tacoma from Seattle I wanted to quickly find a new vet close to home. I came to Unilocal and saw the 5 star review and made an appointment for my two dogs. The front desk and the doc that examined my dogs were just «doing their jobs» and were not friendly or made me feel comfortable at all.
The worst was yet to come though. As I went to check-​out I was handed a bill for nearly $ 300. I was never informed of any of these charges as we were going through the normal exam. For an example, they charged me for stool check yet neither of my dogs had given a sample — I was handed two bags for collection but was charged IN ADVANCE. Next, both dogs had a slight ear infection (the summer was ending from loads of swimming and it happens), however, I was charged for TWO tubes of medication. My dogs live at the same house!
I flipped and no one would help. No doctor came out to assist or explain. I was just told that this is the bill. I paid, although I truly felt like just taking my dogs and walking out, then returned home and called their office back to speak to the owner. That call didn’t go well at all and I was offered a complimentary return visit for a check-​up. No thanks!!!

This place has been here for a long time, although I’m sure the veterinarians have changed over the years. They are reasonably priced, honest, and knowledgeable.