Bark Bath & Beyond

I personally don’t know where I need to start with this store. I have a shorkie who needed a hair cut, so I found this place on Unilocal and decided to check out. First off the moment I stepped into the store I was shocked that it stunk, but I was desperate for a hair cut and a «bath». When I picked him up he looked good from far away, so I paid $ 55+ tip. The moment I got in my car my younger brother who has black pants on had all this white dandruff from my dog sitting on him, which he did not have before dropping him off. Also, I noticed that he smelt worse then before we dropped him off. Lastly, we noticed he was cut next to his armpit area and next to his eyebrows. With how much I paid I expected at least a wash and a safe cut, so before jumping to conclusion I actually went to Petsmart Vet. to ask them a quick question about the situation such as the cuts, they told me specifically it was from the groomers. With my dog smelling bad we ended up going to a dog self wash to wash him all over again and he actually smells good now, what do you know. With all of this happening to us I decided to call the groomer and she was actually really rude, instead of concerning about what happened to my dog or why he smells she got all defensive and stated that she washed him and he smelt so bad that the odor is hard to get off, excuse me. We self washed our dog and he actually didn’t smell bad and actually smelt really good? As for the cuts and the dandruff looking thing she kept telling me to go to the vet, which made me really upset because if you were to be a groomer that loved dogs wouldn’t the first thing you want to say be «Is your dog okay? I would love to see him?». Let me just say this is the worst service I have received. If there was a way to give 0 stars that is what I would give.
If you really want your dog to go into good hands this will not be the place.

Goodness i have to say after reading the review of Chelsea B. I have to write and say we have always had the total opposite experience of this facility. We have been taking our two large very stinky outside dogs there! Our groomer danese whome i feel she may be writing about is always friendly and always makes sure all of our request are meet! My doggies are always happy, clean, and im always satisfied when i leave. Our doggies love the no kennel free play time too with the other dogs. I have taken our german shepherd whom has a TON of hair to other places and she never smells clean or looks completely sheded here she always does!!! I would like to think my dogs are always safe when they are there and i would recommend this groomer and facility to all my friends and family.

Taking my dogs for the second time to get their bath and haircut today. First visit was a great experience for myself and my four legged family. Danese was very attentive to what I was looking for in style. She is friendly and professional. Love the open concept in letting the dogs roam around and not locked up in a kennel unless needed. Traci V

I won’t take Rosco anywhere else! These ladies are awesome!!! They are so knowledgable and helpful. Best of all… Rosco actually loves going there! He’s a ten year old Shih Tzu and he gets so much love and attention here. I also love that they let the dogs run around together like a doggie daycare. I love knowing he isn’t stuck in a crate. Have I mentioned how much I love this place??! :)

I’ve been taking my westie and schnauzer to Bark Bath and Beyond for 5 years now. I was so happy when I found a groomer that knew what they were doing especially when it came to my westie. They were highly recommended by my vet. I’ve been nothing but pleased with Bark Bath and Beyond. The employees are wonderful. Jackie makes you feel at home. They are always open to your requests and are willing to do whatever you ask. I’ve had nothing but positive experiences with this groomer. I would highly recommend Bark Bath and Beyond to anyone looking for a great groomer.

Lulu s mommy: I ve been taking my little schnauzer girl to the Fern Hill Bark Bath and Beyond for almost 2 years now. Lulu isn t around other animals, so this is about her only exposure to other dogs and it s really helped her learn to get along with them and that s just while she s getting spiffed up! I like the personal touch, that the employees are always nice and welcoming to me and Lulu, not to mention she smells GREAT when I pick her up. They re always open to your requests and willing to do whatever you ask, to include the cute earrings that come with the grooming service. I ve never had a bad experience, so it s unfortunate the other reviewer was unhappy. Considering Lulu is pretty spoiled and has a bit of a nervous personality, the fact that she doesn t mind coming here is comforting to me. I recommend this business.