AA Party Rentals

Unilocal tells me this Rental site is closed — it might as well be after my experience there this afternoon. Their website has lots of information, so I expected walking in the store I would be helped right away. The staff was less than helpful. After perusing the showroom for 15 minutes looking to plan a wedding, I approached a woman at her desk with my questions. She answered my questions, but did not provide any guidance. I guess this place is used to larger clients. Driving across town to American Party Place was worth it — they had a friendly staff that helped me from the moment I walked in the door, providing answers to questions I didn’t know to ask. Customer service can go a long way — something AA can learn.