Megabus

I mean this is a cheap ride but worse is the crowd which you can’t blame mega bus for! But I guess it was good we got to our destination on time and our driver was funny

2−12−15
The Megabus is a much maligned service.
It’s thrifty, so you get what you pay for. The worst part of it is that they do not provide shelter for passengers waiting for the bus to arrive/​depart. The passenger is at the mercy of the elements. There is no dispatcher at the bus stops. Nor anyone to clean snow and open a path.
Having said that. I had riden it twice. The drivers are very friendly, the ride itself felt safe.
The bus is a double decker. The ground level has fewer seats and some double tables. Most of the single seats are upstairs with a panoramic glass roof.
The NYC stops are at 28 th St & 7 Ave, and 34 St & 12 Ave (not the best place to be at 6:00 AM)
Anyway, you cannot beat the price.

Stranded in Syracuse!
Decided to give Megabus a try to go to NYC. Bus arrived about 20 minutes late, and was already half-​full of passengers from Rochester. The bus completely filled up with more than 50 people still waiting in line in the 20 degree cold, and they had no idea if or when another bus would be coming. I called customer service twice 30 minutes apart and was told both times «We’re not the dispatchers, so we don’t know. Call back in 15 minutes.» When I asked for a refund so we could take Greyhound instead, they said I have to submit it online and they can’t help with that or promise anything. About 2 hours after the original departure time, we were emailed with an update that there would be a bus from another company, but at that point we were already on Greyhound. What a waste of a morning!