Mavis Discount Tire

Went to have an inspection after I called and made an appointment a week prior. I show up early and they have no appointment for me. Front desk girl is extremely rude. Rolls her eyes during our entire conversation.
Two hours later I am informed that I need all new front brakes, rotors and calipers. $ 650 quote. Now, I’m familiar with cars and my calipers are in fine condition. I tell them this and they offer to do it for $ 500. I say no, call another mechanic while I’m still standing in Mavis… My other mechanic tells me to leave because my car only has 80,000 miles and there’s hardly any chance that the calipers need replacing.
As I’m leaving the guy comes out and offers to just do a caliper service making my estimate now only $ 250. Seriously? You drop the price $ 400 because you got caught lying? No thanks, I’ll take the failed inspection and have my car fixed elsewhere. Please do yourself the favor of never going here!

I’ve been here twice with my lovable and durable but ancient Jeep, and I’ll definitely be back. Two crises in a row (front brakes and exhaust) and they wedged me right in, and on a Saturday morning, no less! Staff is knowledgeable and honest, and they have a great waiting area and bathroom facilities. There are also tons of businesses nearby if you have to wait — Walmart and Tops are right across the street. No one likes to have car issues and it takes time to do quality work, but if I have to have it done, I’ll have it done with Mavis.

Friendly and accommodating staff. Always best customer service because they seem to really care about your car. I bring all my vehicles there for repairs and have never been disappointed. Last week I had flat tire and they went out of their way to fix my flat and put it back on my car in less than an hour so I could go about my day. Very satisfied with their service.

Really disappointed with this place. Called one afternoon to get my car inspected. Mike answered and tells me to come right over. I show up 10 minutes later and the same guy, who happens to be the assistant manager, tells me he doesn’t have time today. I live about 2 miles away but won’t be back. Wouldn’t recommend wasting your time at this place.

Awful experience the first and the last three times! There is always something going wrong there. You walk in, and they say we are busy, you should make an appointment. I make an appointment, they say that they are busy and I need to leave the car. I make another appointment and leave the car, but they simply can’t change tires after a long day because things came up!!?$! I wait two hours to pick up the car, and finally! Oh, No! They did not have time to complete the repair, I would have to come another time! And yet pay the full price for the service?$&!@ And they can’t reset the service code on a simple compact sedan??? What do you guys do?
1 star only. And the only star goes to the young gentleman I the front desk for his professional attitude and sincere efforts to assist me but his sincerely does not really help, does it? The guy who acts like a manager is the rudest in the market and the most unprofessional as well! MAViS is out for me (My experience is limited to the one on W.Genesee. I hope this is not a typical Mavis store)