Midas

Best service — manager (Chris) is very insightful. Midas offers very professional service, you get an honest evaluation for what your car needs. I trust the Midas touch !

Went in for a muffler. Cost $ 500.00 ! Took forever. Tried to sell me a catalydic converter that i did not need. Seems like a shady business that has been getting away with murder for years now. Skanky waiting room. Saw customers come and go in shock about their bills & estimates. I felt bad for them.

Pathetic service. These guys lie and don’t accommodate a simple request to put on a registration plate. Is it such a big request to be fulfilled by Midas? On top of that, they first said that they’ll do it and later said that they don’t have the screws.

I wish I could give a 0 stars on this Midas! Not only did this location screw us but they cost us over $ 5,000 and they did not fix our truck they made it worse than what it was. We took our truck here because I had some what good luck in Indiana where we are from. We had to tow the truck back to Indiana for $ 800 to ‘try’ to fix what Midas screwed up and guess what it’s still not fixed since April 2015! They made things even worse than what was actually was wrong with it. Please please please do NOT take your vehicle here!!! They told us it would be fixed in the next ‘few’ days and over a month later it still wasn’t fixed! And we had to pay a month in rental vehicle and a month more in a hotel. I will NEVER EVER take my vehicle to Midas ever again. And after trying to call corporate to help… Ha ha that was a joke!!! I will never trust Midas again even in Indiana. They left a rag in my civic’s engine almost catching it on fire! Like I said they used to be good but never again will I take my vehicles to Midas again and I will make sure everybody I know doesn’t either!

VW Jetta for inspection, needed Serpentine belt or coincidence that the car broke down hours later. Don’t do that to people.

Spoke to customer service. Phone call from the Midas as well. Everything ok now.
Very accommodating Midas. Very good customer service. Will go back.

I was in touch with Midas customer service. The woman on the phone was a sweetheart. She informed me that individual shops have their own pricing structure. She told me she was in contact with the shop and the owner wouldn’t do anything to correct it and make a customer happy. The corporate office is sending me a $ 25 gift certificate but I probably will never go back! The owner should take lessons on customer service!!!

Unfortunately I agree with Paul. Although Kris is a good guy, I also had to learn the hard way that this shop is incompetent.
I took my car in for a hard start. $ 750 later they told me it was the throttle body and I needed a tune-​up, etc… FIVE visits later — yes, five — over the next few months they discover they were wrong and it is a head gasket. The weaselly owner Ajiz tells me he will take the cost of the throttle body part ($ 360) off the now $ 1200 he wants to charge me to fix what they didn’t properly the first time.
I take the car to three other shops to get a second opinion. Wouldn’t you know it — it’s not even the head gasket. It’s the fuel pump. In fact, Nissan put out a bulletin for this specific model/​year on hard starts. Something both mechanics told me any auto body should know.
I called and spoke to Kris about it. I told him I didn’t want to argue, but I wanted the $ 360 credited to a new fuel pump (which should be about $ 400). Two weeks went by and Ajiz never called. Then when I track him down he tells me that the credit was only good for the gasket. The guy is a SCUMBAG… and the shop mechanics are clearly incompetent.
I will be taking the issue up with American Express.
STAY AWAY!

I had been going to this Midas service center for over a year because the manager Kris is a very nice guy. He remembers your name and is very personable and courteous.
Unfortunately, I have learned the hard way that the service center is incompetent. Worse yet, the center refuses to back up their work. I had a major job done (over $ 1,300) in late May and it was not done properly. I had an alignment and front end work done and yet I found my self with brand new tires (under 10.000 miles) totally worn less than 6 months later.
I simply asked that the center redo the alignment and sell me two new tires at cost. Kris and the franchise would do nothing to guarantee the work. I was able to purchase tires cheaper in town cheaper than the price they offered. Their position was that they could not be held responsible for an alignment (and other front end work on control arms) six months later. Give me a break!
My advice is to avoid this shop at all costs. I believe they are well meaning but completely incompetent. Do yourself a favor and look for help elsewhere.

Not too much to say, except that Chris is an absolute gem. He runs an auto business that is honest, and all the mechanics there are super nice! My family has been going to Chris for many years, and he calls me a Princess because of my lack of knowledge of cars, and all the «trouble» I seem to get into. In any case, personal relationship aside. His appointments are true to time, and he’ll tell you to come in only when he can take you. He respects your time, and he’s got a cute little waiting room with a vending machine, lots of magazines and comfy couches.
Overall great management, and mechanics. They give you prices estimates as well before service if you ask for it!
Ask for Chris! Tell him Princess Priyanka sent you :)

Replace brackets, rear shocks
Good price ‚
Good service
Good time on repair
True estimate