Erika Cole Salon & Spa

Make sure to ask for Nikki or Cassandra ! I’ve followed them for years to which ever salon they’ve gone too! Super amazing & when ones not available I go to the other! Great with color, cut, blow outs & everything in between. For a high end salon the prices are VERY reasonable

As I write this I have Color Oops on my head removing the color that the salon put there this weekend. This is the 3^rd time my color has been waaaaaay off from what I asked for and this time I have to say, it’s my own dumb fault for returning.
I asked for medium brown and came out looking like a Goth — my hair is black. Last fall I asked for medium auburn and came out looking like Ronald McDonald.
To be fair, the stylists have all been as nice as can be and last time they comped me a deep condition to make up for it a bit. However, for the $ 250 I spent I look awful and I can’t keep giving a place my business that gets it wrong every time.

My first experience with this salon was in June 2015 for my sister’s wedding. Marcos styled my hair beautifully. I was so impressed I’ve been a loyal customer since. I have so much faith in his work that more often than not I give him free range with my cuts and styles. I recommend him every chance I get.

I get my hair colored here by Marcos and I have never been happier with a hair dresser in my life! Definitely takes his time and makes sure the results you will get are exactly what you want and even better than what you would expect. He is a perfectionist and it shows in his work. He genuinely wants you to walk out happy and takes pride in his work. If you are indecisive about what you want he will walk you through a bunch of ideas and he really knows the latest styles and techniques. He is hands down the best colorist if you want a balayage ombré. Highly recommend him as a colorist.

Laser treatment
My friend and I bought six large area, they assigned us the technician called Livery. What a horror, have never mistreated like this in any salon it anywhere. I bought full arm, on the first treatment, she approached me and she said, «oh you have groupon, why did they allow you. You already used the groupon for something else in this salon and you can’t use other one. I have to call my manager.» She didn’t even allowed to speak. So she called the manager and found out that I paid full amount to them and not groupon. I said if it is a problem, I will leave. All of a sudden she was okay with it. She then did treatment on my arm leaving four inches from top of the arm. I asked her and she said that’s the way it is. I inquired everywhere after leaving from there and I realized that full arm is full arm from shoulder socket to Palm. I made a mistake and went for the second one, I asked her before starting the treatment, she said that’s part of shoulder. So I asked if I but shoulder then would u cover it. She said no. Then she goes, «are you going to stand there and argue with me, you are wasting time.» I was so shocked at her attitude. I complained at the front desk and asked «Debbie», their laser in charge to call me. I still have to hear from her. Worst experience, stay away. Dated machines too.

I’ve been hoping here for several years. Always have great service! Greeted with smiles and always very professional. They are always in time and if that his any delay they will contact you to let you know., i arrived once and had missed their that they were a a little delayed which was fine. But to make up for that they gave me an extra conditioning treatment while i waited. My stylist Leah came to greet me during the treatment, apologized for the delay (which was only 15 minuted), and I was in her chair getting a blow out before I knew. Even with the small delay. She never rushed my appointment to catch. I highly recommend this salon and LEAH for a professional, honest. Great stylist that knows hair!

I followed the woman who does my hair (Jessie) here. As I got my hair done by her where she used to work, and loved the way it came out! So now I come here, to get my hair done my Jessie who is fantastic! The place is really nice too and comfortable !

Good Service, to complete your change you can make a beautiful smile. Visit

I recently visited this salon, now called ERIKA COLE, to have a Brazilian keratin treatment as a new client. I had these treatments three times a year at Cactus in Plainview, which closed, and decided to try Erika Cole. The keratin that I got at Erika Cole lasted less than two months and was obviously watered down since I have never had such poor results. When I made a trip over to the salon to complain, their receptionist would only say that it lasted long enough and that she was sorry. She dismissed me at the front desk without ever asking the manager or owner what could be done to satisfy a new customer. This place was on «The Profit» trying to revitalize their waning business and it’s fairly apparent why. They cannot hope to make it in a competitive North Shore market with their attitude.

Reluctantly came to this salon because Unique & Cactus were both subpar bombs — but I gave it a chance since Marcus had his hand in it. I had a 1:30 appointment so I left work during my lunch break — got there — and was told my hair cutter (Marco?) was still out to lunch. Sat there for 20 minutes — No Marco. Although several hair stylists were sitting in their chairs reading magazines. During my 20 minutes of waiting — i was sitting next to a woman who was waiting for her 20 minute late masseuse & another woman who came in for an appointment and was booked with the wrong person and asked to come back. The receptionist remembered I was sitting there after 25 minutes and said oh maybe I should call Marco. At that point i decided to walk out. If my hair stylist can’t respect my time I have no interest in giving them business. This place is a wannabe upscale salon with some cheap chandeliers and poor customer service. AVOID!

Mallery color my hair totally wrong: especially when I told her I don’t want this particular color she did the same… Then she did it again and basically messed up my hair. She did a horrible cut. Plz don’t go to unique salon and spa in Syosset esp to Mallery.

So basically Caroline out and out lied to her loyal employees at unique Plainview. The place is a dump and apparently will remain a dump. Be careful what you wished for.
Don’t think your top money makers won’t leave now. As a client I hate sitting here. It’s old, dirty, antiquated, poorly lit, not enough assistants, only 1 or 2 good ones anyway, Unique Plainview has gone over the years from an A to a C to an F. You failed Caroline and you lied. And be a good owner and show up and talk to your employees Thanks for nothing Markus. And btw, nobody cares about Erika Cole products

My hair stylist Danny is amazing! Been going to her for years now and never leave disappointed. The place looks amazing so beautiful!!! The staff is very nice and attentive. Definitely a place I enjoy coming to get my haircuts

This review is for the spa– laser hair removal.
The pros: The technicians are all extremely nice, clean and modern atmosphere.
The cons: The laser simply does not work. I purchased a package of six sessions for three areas and went as followed. After the first few sessions I contacted Anthony (spa director) and shared my concerns of no results– no thinning, no shedding, no patches nothing. They kept upping the intensity of the sessions and nothing. The laser is very painful which would be doable if it worked — but it doesn’t. Since then I have gone elsewhere for other areas and have seen amazing results. So laser hair removal is great — if you go to the right place! I understand it’s reduction but if there is no reduction– which the director and aestheticians have admitted –money back should be provided! I was told it’s just you but you can buy more sessions and try more. Why would I throw more money away when there has been no evidence of any slight improvement!
So basically I would not recommend their laser hair removal and they do not stand by their results. Look elsewhere don’t be swayed by apparence of salon and sales pitch like I was!

I got a Groupon as a gift and have been calling for two days now to try and make an appointment at the Syossett location. No answer and no voicemail. It just rings and rings until you give up.

I am confused by the good reviews. I had an awful experience here. It feels like a high school cafeteria the way people are running around and chattering. I went for a simple mani pedi, was forced into the «spa» package including lotion and saran-​wrap… the lady proceeded to set the nail drier on my newly painted fingers and then got upset when i asked her to re-​do the nail she had ruined. Additionally they painted dirt under the polish on my toes — you could feel the grit… so i had to have them re-​do those — you can imagine their pleasure.
I also felt very weird that they asked for the full personal information of every client — Name Address phone number etc. I’m just trying to get my nails done, not apply for an apartment.

The best massage I have had anywhere yet.
Jackie was wonderful. Asked me about my preferences, pressure etc beforehand and was very courteous. Applied the right pressure (medium) and focused on the areas I asked her to. The room was clean with relaxing ocean sounds music. I may have knocked out for a few mins during the massage. I’ll definitely be going back and asking for Jackie.
The only little drawback, when I walked in. the place smelled like a hair saloon. which it is. That was a bit of a turnoff but I didn’t have to wait there at all. Jackie took me downstairs to the massage area, which is beautifully built and kept neat.

I visited Unique Salon and Spa in Syosset this morning with two friends after we purchased the Amazon Local deal — in fact, one of my friends wasn’t able to purchase the deal because it had sold out, but Unique honored the price for her, which was very flexible and nice of them to do.
I had a 55-​minute Heaven on Earth massage with Melissa, and I would absolutely recommend her services.
First of all, I have a bit of a head cold/​dry cough, and when I went into a coughing fit during my massage, Melissa was incredibly accommodating, even offering me Tic Tacs as a sucking candy and readjusting my massage so that I could comfortably lay without having to lift my head to cough.
My massage was the perfect pressure and was very relaxing. I found Melissa to be conversational (I kept talking to her!), friendly, and professional. She listened to my concerns before beginning my massage, and was sure to address areas of stress. It really was a great massage, probably one of the best I’ve had.
I will say that the receptionist today was a bit cold, but still professional. When I booked the appointment, the woman who helped me over the phone was incredibly friendly and warm.
The spa areas were nicely decorated, clean, and welcoming.
There is a special that they’re running: If you have a Groupon or Amazon deal, you can get two massages for $ 170 and get 2 free if you purchase it on the day of your massage. I actually might run back over and snatch that up!

First let me start by saying I got a groupon for a massage and facial for unique in syosset. I was a little leery about this because of all the bad comments I’ve seen about people using groupon in general. Well was I surprised, they were super pleasant when I called to make the appointment and very nice and accommodating when I arrived. My massage was with Melissa (I think) and it was one of the best I have received. This was my first facial and I really enjoyed that as well. This was the perfect little escape I needed to relax. When I finished I met the owner who asked how I was referred. I told her groupon and she didn’t even bat an eye. She then gave me a referral for a stylist and her card for a discount. This really was an enjoyable experience and I will definitely be back! Thank you Unique in Syosset for bring such a nice little retreat from the real world.
Update…I went back to Unique this past Saturday and saw AJ for a cut and color. Best cut and color I have had in a long time! Unique you have a new long term client! Thank you. Everyone over there is amazing!

Debbie is the sweetest woman and she was the whole reason why I decided to give this salon a shot! I’m so thankful I did! Karen did my color and worked magic with my hair! I’m so lucky to of found her! Also I heard Toni does great work as well! Try UNIQUE, syosset you won’t be disappointed!