Suwanee Family Physicians

The staff at Dr. Shih’s office was good, especially the nurse. I went to his office for a FAA Medical and while some AME’s have an easy breezy medical, others do a very detailed and through exam. Dr. Shih is one of those very detailed AME’s. I did several things during this medical that I’ve NEVER done before. Fortunately, I passed with no limitations, however, it shouldn’t be a headache. There are many AME’s out there that want the pilot to pass, does everything he/​she can to make sure the pilot keeps his/​her medical but also makes sure the pilot is 100% healthy. Dr. Shih saw I had allergies and went on to lecture me on medications I can and cannot take. I even told him I’m currently NOT on medications and that I know the rules and where to find them. It’s clear this guy is not on a pilot’s side. Through conversation it’s obvious he is all about money. This doctor not only does FAA Medicals, he also does workers’ comp, weight loss programs, botox, DOT physicals, urgent care, family medicine… Dr. Shih has plaques all over the office, even in exam rooms, to explain what he does. By all means, if you need an FAA Medical, go else where. Go to a doctor that is on your side, the pilot side and that you can talk to him as patient to doctor, not patient to FAA. Also, if you’re a patient and need care, go to a physician that does not try to get his hand into everything he can. He mentioned several times about making money. So, this doctor is in practice for big money, not for the absolute good care of patients. FAA First Class Medicals are $ 150 without EKG, shop around, others are cheaper. This was my first time visit to Dr. Shih and will be my last. Once again, finding a new AME in 2017. Lastly, when I questioned why in the limitations box it was empty when I“ve always had «None» typed int he box, Dr. Shih wouldn’t even come out and talk to me. I had to go through his nurse and front office. I find this very unprofessional from an AME. I’m paying him to give me and exam and then my medical so I can continue working, so I should be able to speak with him regarding the issue I had. The front office began to get short with me but the nurse continued to be polite. Long story short for future reference, the limitations box CAN be empty if you do NOT have any limitations. I called the FAA and so did the nurse. However, of all my medicals, it’s always said «None» and for some reason their system won’t print it. Some operators require something to be in that box, even if it is «None.» Again, I can’t say it enough, avoid this doctor whether it’s for routine patient care, you’re sick or you need a FAA Medical or some physical. You’ll be happier if you go some where else. However, if you do go, use caution, he is all about the money and he even told me in the exam room he’s got to make money. And I do feel bad for his entire staff, having to work for a guy that is all about money not not all about the patient. I know you have to make money, but if you put your heart in the patient, the money will come. Trust me, I have doctors in my family.

Office staff will not return phone calls. No explanation as to why lab work done didn’t correlate with lab work discussed. It has been two weeks with multiple phone calls to office to get a answer. I called four days ago and insisted that the doctor call. No response. This doctor is into billing, not healing. Major disappointment with this practice.

Very courteous staff, clean office convenient location and parking, moderate cost; what’s not to like, you ask?
How about Dr. Shih’s cavalier attitude toward maintaining this professional pilot’s livelihood. My 1^st (last?) visit to Dr. Shih for an FAA 1^st Class physical: Dutifully reported Rx’s I hold for a common chronic condition as I have done on at least 20 previous exams (all meds previously approved and okayed by the FAA).
Rather than asking me about any of these, Dr. Shih sent me on an elaborate wild goose chase, «graciously» allowing 10 days to finish it or lose my license and my career!
After jumping through all the hoops, proving to one and all that this was a groundless concern, and making a now required 2^nd trip to his office, he couldn’t even be troubled to speak with me.
Don’t risk your livelihood with non-​pilot Medical Examiners — they just don’t get it.
I wish HIS professional license and livelihood were placed on the line 2 – 4 times annually, just as mine are. SHEESH!

My entire family used to go to see Dr. Shih when we had problems. He used to be good several years back (when he was actually there)
Now it’s all about the $$ as he charges for everything and conducts tests that aren’t needed.
Example:
I had something in my eye causes extreme irritation. He drew blood? and then proceeded to use all sorts of machines to check my eye. After all this he decided that he couldn’t find anything and told me to just keep my eye watering to clean it out. 2 weeks later i received a bill for $ 700+ for testing services. I was not informed about this at the time and I now have it sitting on my credit. The office cannot explain over the phone.
I requested my medical records for my our son who is disabled for his SSI paperwork and they want $ 20 to release those records.
This place is a scam and Dr. Shih should remove himself from the Suwanee area.

Don’t waste your time with this doctor and his office. They advertise a physician supervised weight loss program with a Certified Dietician and registered nurses. Its supposed to start off with a full physical, followed by weekly nutrition counseling and physical monitoring of blood pressure, weight and general health.
Well the physical turned out to be a quickie to protect the doctor from lawsuits, and the certified dietician never appeared. The nurse is very nice (we really thought she was great), but we expected the whole program, including the advertised dietician.
They also don’t respect your time with regard to appointments. You can make one, but they’ll keep you sitting in the lobby until they’re ready. So if you run a business or expect puncuality, this place isn’t for you.
When we asked when we get to see the dietician, they said they couldn’t meet our expectations, offered a full refund and wanted us to leave. The refund of course didn’t include the (legal protection) physical.
This is a foreign doctor who bought brochures for a program but tries to do everything on the cheap. There was no bedside manor, no visibility, and overall the program is nothing more than a method to generate patients to fill in the schedule.
Save your money, patience and health. Go elsewhere — for everything.