This place is always stupid busy. Be prepared to wait 20 – 25 minutes to get through a drive thru. Pretty ridiculous. They need more help or 2 drive-thrus… on a positive note, order’s always correct.
Makuiya B.
Classificação do local: 2 Dunwoody, GA
Usually my go to spot before work, but instead of telling me they won’t be open on time the barista decided to ignore my existence and walked away. I need my caffeine!
Sidney E.
Classificação do local: 1 Atlanta, GA
The Internet there is ridiculously shoddy. It cuts in and out when you are there to work all the time. When I asked if they could check what was going on, they said there was nothing they could do. Really? The two reasons I come here is for delicious over priced coffee and to study. If I can’t access the Internet and get work done, there is no point in me being here. If you want a great mixed coffee or drink, no issues. However, if you are looking for a comfortable atmosphere to write a paper or study for exams, avoid at all costs.
Anthony M.
Classificação do local: 5 Suwanee, GA
Small in size but always great service. It is a popular meeting spot in town and the only drawback is the early closing time. Love the place and the great baristas.
Tucker B.
Classificação do local: 5 Suwanee, GA
Our favorite neighborhood Starbucks. They know us by name and they always have a treat for our dogs.
Jennifer L.
Classificação do local: 2 Suwanee, GA
No matter what day of the week, no matter the time of day, this place is packed! I try to avoid this location for the same reason. The drive thru is consistently 4 – 5 cars deep and you will wait there ATLEAST10 – 15 minutes every time as they are always painstakingly slow. I usually go inside to see if I’ll save time… NOPE! I can and will say that their drinks are always spot on, they usually(keyword) don’t mess up your order. Who has time to sit in a drive thru line for 15 – 20 minutes before work???
M N.
Classificação do local: 2 Atlanta, GA
The location is very convenient, however the lady(in her 50’s or so) at the drive through window refused to serve us. The entrance to the order window was blocked off and no good directions on how to get to it. We tried making a circle around the area to get there, but ended up at the pick-up window. With no other cars at all. She told us she wouldn’t serve us unless we make another circle to get to the order stand first. Since we were in a rush, we ended up going to a different Starbucks location
Jesus P.
Classificação do local: 4 Flowery Branch, GA
I have gone to this place twice now(Gap of 3 months between my visits). The inside of store has been spotless. Great customer service and my drinks have been excellent! Wish this café was closer to home. The ones around me are really crappy.
Vincent V.
Classificação do local: 4 Burbank, CA
This location is pretty good and while I don’t like Starbucks coffee itself I have found the blonde roast and the new(at time of writing this) cold brew to have a good amount of flavor. Drive through is a little wonky, but the inside and outside is comfortable seating and friendly staff.
Dan K.
Classificação do local: 3 Snellville, GA
If you thought the PIB Starbucks at Suwanee was just another ordinary Starbucks, you actually guessed right. Whenever going to a franchise, I have low expectations to avoid disappointments or be pleasantly surprised. When it comes to this location, it’s not great nor terrible. I have been here total 10 – 13 times in the course of 4 months, and I’ve had varied experiences that brings the average to a 3 star. Just like any other businesses, the experience can be good or bad depending on the customer traffic. I’ve been in line for more than 15 minutes, and have baristas mess up the simplest orders during peak hours. I’ve also had really great customer service and tasted great coffees other times when things are slow. It might seem unfair to give 3 stars if I were to place the standard as any other businesses that provide varied service depending on traffic. However, I have been to many other Starbucks that deliver consistent product with same great attitude no matter the traffic. In fairness to those other Starbucks location that have it right, I feel justified in giving this location a 3⁄5. If you are in a rush and need some coffee, get your coffee here. Just don’t expect a mind-blowing experience.
Miso l.
Classificação do local: 2 Norcross, GA
Their drive thru lines always take forever and are extremely slow. Three cars in front of me but I was in line for 15 minutes and that’s not the longest I have ever waited. If I want to stop for coffee on my way to work, I have to leave my home like an hour early just so I won’t be late.
Young Cheol S.
Classificação do local: 3 Suwanee, GA
It’s crazy busy during prime hours. Although the baristas will try to make everything as ordered, they are hit or miss from time to time. A bit slow on the orders as well.
James L.
Classificação do local: 4 Buford, GA
This is my home based Starbucks I come here every morning for breakfast and coffee Andrew and Keisha are some the best barista around. If you’re looking for a good local Starbucks and happen to be in the Suwanee area stop in here.
SD K.
Classificação do local: 1 Suwanee, GA
Just a word of advice to the bearded barista: please, PLEASE get a hair net for that beard.
Sarah H.
Classificação do local: 3 Snellville, GA
This location for the most part has great customer services. Very personal people and the it’s a great place to people watch and work. They even know the secret off the menu star buck drinks. That impressed me since most people don’t even know what they re.
Kevin N.
Classificação do local: 5 Buford, GA
This is a great store. They have an extremely high volume of traffic so to keep the wait times as low as they do is an accomplishment. The drink quality is spot on. My iced coffee tastes the same every time which is better than most stores in the area. Props to the baristas at this store.
Ali F.
Classificação do local: 4 Alpharetta, GA
It’s Starbucks what more can I say really. A bunch of people sitting around with Macbooks and ipads drinking a beverage that sounds like a science project when mentioned. My drink of choice when I go in is Chai latte soy no water with a shot of espresso.
Andrew D.
Classificação do local: 3 Atlanta, GA
This is the closest Starbucks to my current OTP residence. The seating is limited, and the place is always busy. The drive through at all hours of the day has a 4 – 7 car line. The staff are friendly, but I feel the other Starbucks move through the lines faster. I often go down to the Old Peachtree Starbucks, or Paris Village Bakery to escape this madness. Overall, the quality of the drinks are fine though. It is just too busy here, for such a small space. The crowd who frequent this location also seem markedly boring. It does have a nice terrace area outside, so perhaps in the Spring it will make it more roomy here. So, who knows, maybe this is a better Spring/Summer outpost?
Jimmy C.
Classificação do local: 1 Suwanee, GA
Typically love Starbucks. This one is the exception. I was with a coworker working on some code on our laptops for a couple of hours. It was a typical starbucks experience with come students, some professionals and some mom’s chatting. Everything was going average when all of a sudden an employee knocked an iced coffee off of the counter. The iced coffee hit the floor and splashed about ten feet in our direction. The coffee hit my laptop, my colleague, a couple other patrons, and also my shirt. I was most upset about my shirt because I got the shirt from donating to the«Save the Hooch» fund. My main concern and source of disappointment is that the employees did nothing to assist the customers who were splashed with the coffee. I approached the female employee who was cleaning the mess and told her that my shirt was stained. She didn’t apologize or really acknowledge me. I then asked if they had any stain remover or soda water. She said no but they had tap water. I looked around in disbelief. I took pictures and checked in on Unilocal so that I could use it to write their corporate hq. I spoke to two more employees who were of no help. This is Starbucks right? Aren’t they known for their customer service? I guess not. It was just about time for them to close and the only contact I received from the staff was to be asked to leave by the side door and to wrap it up because they were closing. Disappointed…
Paige N.
Classificação do local: 4 Atlanta, GA
Where do you go when you need to get out of the house, but still want excellent bandwidth and people watching at the same time, with a good dose of caffeine thrown in for good measure? Why Starbucks of course. I ended up there with my boyfriend over the weekend, and we got breakfast, a table and free Wi-fi to download the latest Quicken to my laptop and make me fiscally responsible(I already pay my all bills in full, on time, but it can’t hurt to have a better idea of where my hard earned money’s going). My skinny hazelnut latte was excellent(although it originally got mislabeled for hot chocolate — no biggie), the chicken sausage breakfast wrap was very good(absolutely smoking hot — almost too hot to handle at first): filled with egg whites, chicken sausage and roasted veggies, and the Wi-fi was doing well that morning. We ended up staying for about 3 hours: Quicken’s got a steep learning curve, to put it lightly — I don’t recommend starting it unless you have an expert helping you along. The people watching and drink order listening was priceless: I thoroughly enjoyed watching the various states of dress and undress that filed in and out(I swear some people looked like they were ready to go out for the night and it was a Sunday morning, and others had barely put on shoes before rolling in for caffeine), the over-sugared, over-caffeinated, over-complicated, over-sized drinks people unflinchingly ordered and picked up with no shame whatsoever, and the other people who’d set up camp all around us with laptops, smart phones, tablets or other electronic devices in order to avoid actual human contact or interaction while writing«The Great American Novel»(aka playing Tetris and Facebook stalking). This is a good Starbucks with decent seating inside, a nice patio outside, a drive-thru and friendly staff. It was a good choice and suited our needs just fine.