I hope my review will help some parents make informed decisions regarding this business. With so many options in our area, I am quite surprised this place manages to stay open with how many parents seem disappointed in the service. Here’s my story… I signed up my boys for summer camp last year & after going several weeks I did not make them attend the last week they were scheduled to go, due to feeling like the establishment was just not for us. I had prepaid and of course, never got a phone call back about any kind of reimbursement. But I figured that would be the case. Nothing is worth my child going through an awful experience like this place. I witnessed quite a few alarming things there. But I will start off with the positive — the younger women who assist the owner were all very nice to the kids from what I could see when I dropped them off & picked up. But I have on video the last day of each week where the kids show their parents what they’ve learned — the owner yelling commands at the kids and not once did she have a smile on her face. Come on! This is supposed to be fun, this isn’t the Olympics and this woman is certainly NOT a gymnast herself so I’m not sure why she has to be so brash! I find it a little bit funny that another parent said she has very strict rules about cell phones… the owner walks around with her ear piece in and a few times when I thought I could ask her a question she stopped me while talking on her cell phone. I guess she doesn’t have to follow her own rules. I also witnessed her scolding several children for not doing what they were supposed to be doing after being checked in for the morning. Her lack of patience 5 minutes literally after kids were arriving was simply stunning! She did tell me several times how old school she is and how she had family(I think it was an aunt/uncle) who would pull the car over and spank her when she acted up. I really don’t think she realized how that sounds to a parent that is about to leave her kids in her care! But the most alarming situation was when I walked in early one afternoon for pickup and everyone was in the back in the gym, but my child was alone in the front attempting to use the restroom with the door half open. Seriously, that’s a hazard and they should know that ANY number of things could have happened with the front door totally unlocked — wow, am I glad it was me walking in right then!!! He also told me he spent a considerable amount of time sitting in time out. Really — it’s only a 3 hour camp, you should be able to keep the kids busy enough for that amount of time without putting them in lengthy time outs! Parents, there are so many other wonderful places to send your kids for gymnastics and camp around here! We’ve gone to Metro Gymnastics in Sugar Hill for years taking classes and doing parents night out. They are STELLAR, loving, always smiling and having fun with the kids. I highly recommend them! My youngest has also attended a summer camp at Georgia Gymnastics Academy, which is huge. They are prob more of a competitive gymnastics place than I care for my children to be in so we haven’t taken classes there(and I was a gymnast growing up in 2 different countries overseas so I do understand the schedule & commitment of a hardcore gymnastics academy), but their summer camp looked awesome and I know he had a lot of fun. Unfortunately, I just can’t recommend this business. My kids didn’t seem to learn anything they didn’t already know how to do — which was fine, I only wanted them to have fun somewhere new. I just didn’t expect to witness so many unprofessional moments — by the way, the owner also complained to me about several families that didn’t like her«style» of teaching classes and I guess she supposedly kicked one little girl out. Just very tacky to be griping to a paying customer about other paying customers!
Tracie G.
Classificação do local: 2 Suwanee, GA
My first impression with Gymworks did not go well. I was told that although my child was three, she was not considered three and would therefore need to be enrolled in the 18 – 36 month class. The Location: There is an undeniable animal type of smell when you walk in. Almost as if there is a stable nearby. Instructor: Ms. Wes, the owner/instructor is difficult. She is a bit brash and short. There is a previous review that stated she doesn’t work with young ones well… I agree. She isn’t mean per se, her personality is just not for everyone. She scolds adults for using their cell phones… Mind you, this is not in the gym area… Rules: There are several neon paper signs posted everywhere regarding dress code… I understand that a certain attire is needed, but only the little girls are in ‘dress code’. There are several little boys in the class that wear regular T-shirts and sweat pants. All in all Gymworks is not completely horrible, but it isn’t great either. My daughter lets off steam for 45 minutes and it was a Groupon purchase. I won’t be going back though.