Bed Bath & Beyond

Everything about this shopping «experience» was simply outstanding! And an experience it was!
From the perfectly stocked, neat, and clean store isles and departments, to the neatly and strategically placed «merchandising», one just wants to keep on shopping.
The TEAM atmosphere was quite apparent from the moment I arrived to the moment I left with a big smile on my face.
I attribute most of this to an EXCELLENT manager, John, who walks the talk and leads by example. So one may wonder how I know the manager’s name? It’s simple — a good manager who has the attributes I just described is «present» on the floor. When he approached me in the candle section, I was unaware that John was the manager. John exudes the excellent virtue of humility; a quality I admire most in others.
The way products were merchandised was impeccable. I spotted (and smelled) a delicious smelling «mist», visible from the attractive diffuser from which it came. Now do I need a $ 60 diffuser?! Uh – no! However, it was cleverly marketed and merchandised in a way that made me «believe» I needed it. Obviously it went right into my cart (which by this time, was filling up rapidly).
Because of all these positive experiences, my «quick» stop for one item turned into an hour long shopping spree for items I did not «think» I needed.
The end to a perfect afternoon was my checkout associate, Alex. Alex was friendly, knowledgeable, and went over and above to serve MY needs by taking the extra time to review the coupons I had and calculate which would save me the most money. Now THAT is customer service in my book! Alex is an asset to your great organization.
I’ll tell you what … I wish every store were run this meticulously (well … maybe not, because I would probably end up broke!)
In closing, a big THANK YOU to a super manager John, and his super TEAM of associates!
It is my PLEASURE to be your customer! KEEP UP THE OUTSTANDING WORK :-)

We were pleasantly surprised by the customer service of all the members. Since, we entered the store 10 mins prior to the closing time on a memorial day. They showed lot of patience and willing to help. This was a great experience for us.

NO TWO STORES ARE THE SAME!
Each bed and bath is just a little different than the other, the North Point location surprised me with their health and beauty aids department and the Perimeter location has that great world market with an international flair.
This particular location (Mathis Airport Rd and Peachtree Parkway, next to Target), has great customer service. You are always warmly greeting and the roaming employees are always looking to offer assistance. I like that they come to me and I don’t have to go «hunting» for them. If you love purchasing items for your home, you will love shopping here as items are generally affordable, (you can keep it basic or elevate, the choice is yours).
FIRST, LET’S TALK ABOUT THE GOOD: The coupons that you receive in the mail DO NOT expire although they have an expiration date. You can still use them after the stated date. You can also use more than one at a time for individual items, but you cannot stack them for a huge discount on one item. You can also use a coupon after the point of sale. I was told today that if I receive a coupon I could return with the receipt and have the price adjusted. WHAT? Who does that? Good to know!
When I updated my son’s room, I needed to find some nice drapes, (not curtains). They needed to be a rich red color, fully lined and have a formal look. No problem, I found the perfect pair at Bed, Bath and Beyond and my son loves them. They have a very nice selection of drapes that just help to take your personal space to an entirely different level. If they don’t have an item in stock, (even if it is on clearance), they can order it and have it shipped to your home with no additional charge.
I love their Wamsutta bath mat collection because it is a complete line of products. You don’t just get a couple of rugs and a toilet cover, they have various colors and sizes, (such as a five foot runner which is perfect in front of a double sink), and they don’t just have the universal toilet cover, they also have the elongated option which is what I need. The last time I purchased items, they did not have the elongated choice available so I am happy to see that they have updated the line. They are nice and plush and provide great cushion. I was able to get five coordinating pieces for my bath and I am so happy that everything was in stock.
NOW, FOR THE NOT SO GOOD: There is no such thing as Full/​Queen bedding, (in my opinion). When you see this label, you are purchasing a Full size item not a Queen. If you are purchasing for a Queen, make sure that the item says Queen only, otherwise you will be short changed when it comes to size. You do not want ill fitting bed covers or linen and it is always better to have more than less. When I was her previously looking for Queen bedding, I have a difficult time just finding Queen options and cotton comforter sets. I don’t care for synthetic bedding, I like lush over stuffed cotton comforters and bedding accessories. Today, I did notice some cotton options but they were a bit «junior» and kind of boring. I like more mature options in rich colors and solid prints that can be accessorized in a variety of ways.
This is a store that just keeps on giving. They nailed it when they added that Beyond because they have a little of everything, (kitchen accessories and utensils, appliances, art, GREAT storage and organizational options, Wedding registry and so much more). This is a great place to purchase Christmas gag or white elephant gifts as well.
Highly recommended for those looking to make their house a home!

Customer service is their specialty. The employees are delightful and extremely helpful with your needs. I will definitely be back. Thanks again BBB!

Wow this place sure has changed. It’s probably been a year since I’ve been in Bed Bath and Beyond. I cannot tell you how sad it is. This used to be a really cool store to come to to buy things or even just browse all the cool household items. Now it kind of looks like a flea market.
I’m not kidding, it’s crowded with Too many items, there are just too many things. Everything is disheveled and appears to be disorganized. It’s chaos! You get this claustrophobic feeling walking through the store and you just want to hurry up and get out.
The iffy atmosphere would be okay if the prices reflected the poor appearance but this place is expensive! If I’m going to spend $ 200 on a blanket and some pillows I want to do it at a store that makes me feel good and has a big selection. The bedding section here is full of plain, not very attractive sets. And they’re expensive!
If you have money to spend on bedding go to Macy’s or Pier 1. Even Target is better. I can’t speak to the other items such as kitchenware, pots pans etc. but this is not where you want to be for high end bedding.
Also please be aware that there are no lights in the parking lot in front of the store. There are lights in front of Target but in this part of the parking lot it is very dark. There are very few cars over here it feels quite unsafe. I don’t think I’ll be coming back, at least not at night!

Typical BB&B with a smaller bedding section than some others. Since bedding was my whole goal I was a tiny bit disappointed. Still, they do make it easy to find anything you need and there were plenty of people working there wandering around and offering help.
Don’t go without a coupon.