Walmart Supercenter

Walmart is Hell. Now everyone knows Walmart is what it is-​bargain basement, get it all in one stop, trailer parks are empty tonight type of experience. But I will guarantee regardless of when you are shopping you will spend more time in line waiting than you did gathering items. To be fair most times it is customers with rejected cards or arguing over coupons, but I’ve been in near 5pm on a Friday with two lanes open. Understaffed is an understatement. Check around their prices really are not much better than anywhere else and the time spent in line is not worth the 20 cent savings.

Worst pharmacy service ever!
Don’t bother with them and go to Walgreens. They have terrible customer service. Long lines.
Don’t waste your time.

This Walmart does a high volume of Business. Maybe this is why a lot of the staff there are darn right rude! 4 yrs of going there is enough for me. I’ve had 5 or 6 different occasions where the staff were not only not helpful, they were just outright rude. And 2 of them were. cashiers! And they still work there. Walmart recently built a new store here in Surprise off of Waddell. its very clean and The staff there are much friendlier. But probably in 2 yrs or so though? They will turn Jeckel and Hyde too!

Walmart boost its low price guarantee. Bathroom signs saying Steal and ruin your life. So what happens when they steal from there customers? Repeated one star remarks saying that the item does not work. You purchase products in good faith and it turns out to be China junk. You approach the store to resolve the issue and they decided to get tough. The item disappeared from the shelf in ever stores I checked. On line it tells you it’s only available in stores yet the sku is some odd number they store can’t use. The store manager (Sean) tells me that items on (Marketplace) which means it can only be purchased online. All I can say is they have really got the system down. I ask him if I should contact corporate and he said (Sean) sure. I really don’t like getting ripped off. But I have too except the fact I went to Walmart. I can only say beware and maybe save someone the aggravating problems I have had. Take care.

Walmart and the city of surprise should be ashamed that this store is still open for business. The smell is beyond gross and the employees are forced to work in these conditions. When asked they have been told to say «we have not been told anything» is so typical of Walmart. Selling food that has sat around being penetrated by that smell must be illegal. By the way the smell is that of sewage, black water, and gutter all rolled up in one. NEVER EVER EVER GOING BACK.

Seriously what is up with the horrible smell. Use to shop here all the time. But I just can’t handle the smell. So nasty. Walmart makes enough money they can afford to fix it. So wish target was 24 hours. Cleaner definitely smells better.

Having a nearby WalMart store like this that is open 24 hours should be a convenience – especially during the hot Arizona summers – but that’s not always the case. I usually buy the right things when I shop, but recently I bought the wrong item. When I went to return it to this particular WalMart at 6:15 a.m. (to avoid the 105-​degree summer heat mid-​day), I was abruptly told by the two employees (one male, one female) standing at the Customer Service Desk: «no returns until after 7 a.m.» I told them I didn’t need to do any additional shopping, and I just wanted to have the item credited back to my Visa card. Both pointed to the clock and said, almost in unison: «come back after 7″ – and they then resumed their personal conversation. I then asked if I could have it credited by one of the regular cashiers, but both Customer Service people again replied in unison, «NO – come back after 7». I’ve never encountered this type of return policy at any other store in my life – when open for business, stores should be open for ALL business, including a simple return!

Worst customer service I’ve ever dealt with at any Walmart Tyler the customer service clerk needs a training course that the customer is always right. Owning a 100k gross income business a year I know that customers are your life base. One customer will spend 80,000 $ in there lifetime at a big box store and this store lost that 80 000 $ all because he was rude and when I asked to speak to his manager he said verbatim «they’re going to tell you the exact same thing I just told you so your wasting your time.» To properly handle a disgruntled customer he should have been as courteous as possible and wait for the next manager who is getting paid more than 10 $ an hour and trained on how to handle these situations. Then on top of everything he lied to his manager about what he said to me I asked him to swear to God and he shut his mouth real quick and even another employee agreed he said that. I will be taking my business to target for the rest of my life it’s more expensive but customer service is much better owning 32 acres of land 2 houses and 3 cars worth more than any of the managers make in a year or even two I would strongly recommend you give a mass customer service seminar to all employees to ensure you don’t loose more customers. 80% of people that have a bad experience don’t voice it so even though surprise is experiencing an economic increase right now you might not notice the loss of customer base for 5 or 6 years but you will eventually feel it.

Meh, I come here when I have to or when it’s most convenient. WinCo beats the hell out of WalMart as far as food/​grocery items go, but WalMart wins when it comes to toiletries/​shampoo, etc. Staff are usually friendly enough. Average WalMart store.

As far as Walmarts go, this store is the same as any other with one exception: IT SMELLS TERRIBLE! 2 days ago I unfortunately had to run into this store and the sulfuric smell was beyond belief! My girlfriend and I needed to buy some stuff quickly, but we weren’t quick enough. Somewhere between the sporting section and automotive I dropped to my knees and emptied the contents on my stomach all over the floor. At least 2 employees saw me and said/​did nothing. I was too sick to find a manager but when checking out we asked the cashier why the store smells so bad and she said «I’ve just gotten used to it». How horrible! Whether it’s the salon or the bathrooms, this store needs a proper fumigation.

Unfriendly service, long lines, uneducated employees pretty much the same as any other Walmart!

I hate this place, I only come here when I am with a friend who shops here that lives near by. Filthy, and you get stuck in a friggen line to show your receipt and have your items counted… nice…

Their vision center is great, I went to a nationwide vision center and was very displeased by the care I got there, I went last night to Walmart vision center the staff is friendly helpful and talkative, there prices are actually affordable compared to some other optical centers I bought two pairs of glasses they were $ 150 dollars cheaper then nationwide vision center price which is only seven minutes away from this Walmart vision center I will not be going anywhere else for my glasses now

There are two other walmarts in this area and I suggest you go to them if you have to return anything unless you enjoy having your blood pressure go up and felt like a criminal.
According to one of their employees, they are the «best» store in the country and have all the commercials filmed there which I highly doubt.
Whenever you try to return something they give you a dirty look and will argue with you on why they won’t take your return. I had one person run their finger around the shrink wrap of mascara to make sure I didn’t try to open it. The mascara was only $ 2.
I gotta say this is a huge Walmart but like all Walmarts expect to wait in line for about 1,000 years till you get to the register.
It’s usually calm at night time but the night crew that work there are really weird.

This walmart was really icky. And it made me go bazerk! There were zero cashiers and 50 people trying to buy their products. I had to wait in line for over 30 minutes just to buy my tampons.

Wal*Mart, an overview:
–warehouse pricing
–poorly staffed, especially at checkout
–pharmacy inside with competitive prices
–lots-o’-stuff
-$ 5 DVD bins
–icky changing rooms
–worse bathrooms
so why the four stars? What fortuitous event could have happened to turn this review around? Two words: oil change.
They have the best hours of any oil and lube place I’ve been to (even open on Sundays til 6), while keeping their prices competitive. They aren’t cheap, but they aren’t bad.
I pulled in at 5 minutes til 6 on Sunday because I desperately needed an oil change. I wasn’t turned away. In fact, I was out of there 15 minutes later! I appreciate the no-​hassle, no-​attitude service the auto center provided.
So I may not use their bathroom or their changing rooms, and may hate my life waiting 20 minutes in line for the cashier… but I will DEFINITELY be back to the auto center.

Not really used to this Wal-​Mart there is not much of selection like the one that I go to. I can say that there is a really nice lady that works in auto area that was so helpful. Oh and a man that works cashier in garden he is really nice too. I may have to come here more often to get used to this one. We shall see.

Walmart is another place I do not like to spend my money, but again! You have to do what you have to do! I really don’t understand how you can have Target supporters, and Walmart supporters! I think they are the same, just different colors on the store! Heck, you can bring me to one store, blind fold me, take me to the other store, and I’ll think we still at the first store!!! Same crap, different name! Service is ok, they try! But sometimes it just won’t work! This location is pretty big, but there is a lot of people who shops here. You get cheap products at a cheap price, if you want some reliable products? You need to shop somewhere else. So we come here a lot during christmas. We buy a lot of our donated gifts here. Wife loves to give during Christmas! Maybe that’s why our church likes her so much?

It’s Walmart. What kind of review can we write over and over? I’ll buy almost anything here. I think the one thing I won’t buy fruit and veggies. Don’t know why? I’ll buy meat here, milk, eggs, oh not chicken. I think that’s because I see those items sit out after returns and never go back fast enough. Or I am just too picky and buy those items at Safeway or Fry’s.

Boom! It’s a Wal-​Mart, just like every other that could well have fallen out of the sky and landed here yesterday. Walk inside and you’d never know you’re in Surprise Arizona or Sunrise Florida or Branson Missouri.
Wider aisles, clean signage, clean bathrooms plus all the stuff that makes a Wal-​Mart into a Wal-​Mart. Including a greeter, a trolley with a busted wheel and every day low prices.