Surprise Car Care

Great service; honest and thorough! I would’t take my cars anywhere else. Found Mike and the shop on a personal referral. Happy to refer them to my friends and family. Mike and his guys take the time to find out the real problem, even it’s not the most expensive fix; and he warrants his work! My mechanic for life!

I have been going to this shop for about 2 years. They are the only shop I allow to work on my vehicles. They have always been honest and fair. If you are looking to have a great mechanic who won’t rip you off, I would highly recommend this place. Thanks Surprise Car Care!!!

Fair and honest! Work was done when promised, at the price quoted and followed up to see if everything was to my satisfaction.
Would highly recommend this shop for your auto repairs.
They have won my business.

I read all of the great 5 star reviews and wanted to give this shop a chance. Big mistake! My car was misdiagnosed by Mike… he ordered an unnecessary part which I did not even need soaking me for $ 350.00 then quotes me an additional $ 1800.00 to fix the car. I then took another mechanic who fixed the problem for $ 340.00 out the door. Save yourself some money, time, and aggregation pick another shop… and Mike stop having your friends write all of these BS 5 star reviews!!!

I have never been to a better auto repair shop. They were very thourough in diagnosing my car’s issue. Rather than jumping the the most expensive fix, they took extra time to figure out the issue and went above and beyond the call of duty to provide the best customer service experience I have witnessed at a repair shop. My husband and I will be coming here for all of our servicing needs in the future and will be recommending to friends! Thank you guys again!

Our experience with Surprise Car Care has been wonderful! Mike is straight forward and very informative. I took our vehicle to 3 other shops and was quoted over $ 1000 more than Mike charged and he only fixed what needed to be done! Imagine that! Every time I left the other shops I felt irritated after all the «Hun» and «Sweetheart» comments. Mike talked to me as an adult even though I don’t know much about cars. He takes pride in his work and I’m tempted to drive from LA to Surprise next time I need something done.

Having a car care specialist you can trust is just as important as having a lawyer or a plumber in your family. I was experiencing a loud intermittent clicking noise in my dashboard related to the blend doors in my A/​C. I did my research on local repair shops online and decided to visit Mike at Surprise Car Care based on their positive reviews. The reviews on line don’t do his operation justice. Mike Holsinger, the owner, listens to your issues without judgement and offers excellent expert advice. He knew what my issue was almost immediately. We scheduled an appointment based on his initial estimate for the following week. When I showed up they were ready for me, attentive and actually concerned about fixing my problem. They completed the repair just as promised (they even applied a discount to the total bill) and at a surprisingly affordable price. There is no doubt that I will be returning to Mike’s shop for my future car repairs. These guys understand the importance of top shelf customer service and are experts in their field.

After researching all the auto repair shops within my acceptable range, I saw good reviews for Surprise Car Care so gave them a try. Our van needed some urgent work due to a split hose.
The Owner gave me a good idea over the phone on what the issue could be and a rough estimate. I also asked him to check the front suspension for any maintenance work due to the age and miles on the car. He was able to work us in the same morning.
The work was done within a few hrs. He explained what was found and that the cost would be a bit lower than estimated. They checked out the front end and found no issues. I was impressed at the customer service, the work done and their integrity (since they could have easily made up some issue needing repaired on the front suspension, but did not). I purposely wait to write my reviews to ensure the repairs stay fixed. No more leaks, no noise from the pump, the car is running great. I have found my new mechanic!
I’ll be back. You should give them a try.
David

I conducted a lot of research and read a lot of customer reviews prior to calling this place. I was not disappointed. Most economical choice for my brakes, Mike was accommodating, honest, and my vehicle is in good working order for almost half the price of what the dealership wanted to charge. I will keep going back for my auto needs.

Fantastic service did exactly as they said they would, and even gave a follow up call. Mike is a great guy great to work with and most importantly the car is as good as new.

Bought a 20 year old car for my nephew. I took it to Surprise Care for some repairs it needed, he looked over my car and called with an estimate. Great service and car was fixed to my satisfaction. He even stayed a little after hours to give me time to go down and pick it up. Very nice, courteous and reasonably priced.

I’ll Pass… not a reliable place. Mike should say to my face if he doesn’t want to service my vehicles.

So I know nothing about cars. Came here bc of reviews. Very reasonable, mike was pleasant honest gave me plenty information in lay person terms. Best of all mechanic fixed my window like brand new. Offered to make appt on Saturday if my schedule didn’t permit m-​f. Will come back for all my auto needs.

Mike is one of the most honest mechanics I have met. I took my vehicle in to find out why it wouldn’t start. He didn’t repair anything, he found the problem and told me what to replace myself. Just had to pay the diagnosis fee. He will be getting more of my business in the future.

Mike’s a good dude. I had about $ 1200 in odds and ends done on a vehicle I had just purchased. He didn’t recommend anything I didn’t need and made sure I understood the reason for the work being performed. Prices were fair and he got the job done on time.

I’ve taken my car here multiple times. Always a dead-​honest assessment, great work, and Mike (the owner) will never try to sell you shit you don’t need. Seriously, bring your car here. Mike is now my ‘car guy’

Wow!!! An honest mechanic!!! Found Michael on Unilocal and I am so pleased! I just moved here from Texas and had no idea where to go when my turn signal stopped working. I pulled in and he came right out to help. Looked at my truck and within 10 minutes was ready to get the part and fix things right up. When he discovered the part wouldn’t work, he managed to repair the old part! So glad I used Unilocal,I will never take my truck anywhere else. Friendly, well-​priced and prompt! I only waited 20 minutes, at an auto shop!!! Awesome!!!

Excellent service for a fair price. Would highly recommend this business to anyone needing car service.

If you want the job done right, and very efficiantly, check out Surprise Car Care.
I have a 2001, Honda Civic that had recently been wired very badly. Other shops gave me estimates that were expensive in my eyes. After looking around for a mechanic that I did’nt feel wanted to rip me off, I found Surprise Car Care. Mike took the time to show me exactly what the issue was, and how they had to fix it. They got right on the repair and now all of the electrical is working perfectly for a fraction of what the other shops told me. Since then the only place that is trusted with my car for any issue will be the mechanics at Surprise Car Care.

Took my Benz here after being told I had an «electrical nightmare» by another shop and estimated it to be over $ 1K. Surprise Car Care found and repaired the issue the same day for 75% less than quoted at the other place! I had another small issue that Mike and his team fixed again the same day also at a very good price compared to the dealer. A follow up call a few days later from the owner proved that Surprise Car Care stands out from the crowd. For honest auto repair at a fair price this is the place to go!