PPG Property Management

Great company to work with. Prompt service and very helpful. Everyone at the company know and understands how to take care of customers and their needs. I have seen people give bad reviews, but I don’t k now why. They will be tough on you if you don’t pay your rent. But that would be expected. If you are looking for a place to rent — contact this group first!

Worst customer service I have ever experienced. The properties that they represent are cheap and poorly maintained. If renting a property represented by PPG expect lots of repeat maintenance issues for issues that the management company refuses to properly address and fix. Expect jaw droopingly rude and unprofessional customer service from the hungover girl at the front desk who answers the phones to the office manager herself. Don’t expect prompt returned phone calls or returned phone calls at all, until they initiated their online maintenance request on their website I often reported maintenance issues that I never got a single call back for. Numerous times when someone was sent out and they requested a work order to the management company there would be no decision made or call back for that matter. Bottom line, don’t waste your time signing a lease with PPG Property Management — I can tell you first hand it is not worth the 12 months of stress and anxiety. If you are looking at renting with PPG imagine the home you are looking to rent with a broken AC in the middle of the summer in 90 – 100 degree weather and having wait over 24 hours just for the management company to make a decision while your family cooks in a home that’s 91 degrees inside. Don’t waste your time!