Papa John’s Pizza

Needed a pizza at the last minute on a Friday night for a bunch of picky kids. delivery was on time and pizza was hot and
complaints!

The pizza is good. The two previous times I have ordered from this location I bought an extra garlic sauce. And neither time was it included, even though the delivery lady said — your extra garlic sauce is in the box. I called after the 2^nd time and the manager apologized and said next time I ordered to call the store and they will send a few garlic sauces free of charge. Awesome! I’m ok with that, your pizzas good I don’t want to write a bad review, it’s a win win. I called today and explained the situation and they said they would send 4 cups. The pizza arrived, and there was one cup in each box. Is it petty to be done with this location over 1.00? Yes. But I’m paying for food I want, and you aren’t delivering. Even after I gave you a 2^nd chance.

Ridiculous service at Papa John’s Store #3399
13 749 N Litchfield Road
Surprise, AZ 85 379
(623)930−7272
I order 2 pizzas for delivery at 601pm (expected delivery within 30 – 40 mins) I call the location at 704 speak to a man who says oh the driver is on his way. Now 735 still no pizza OR PHONE CALL
I call back the woman who answers says oh ur order has been voided! Wth??? So she checks the situation out and says your address isn’t coming up in the system (mind you they have delivered to us many times) they claim the driver called which he didn’t. The girl then states that my pizzas have been sitting on the rack. So as someone who works in customer service my first instinct would be to see how the problem can be fixed but no all she wanted to tell me is why I don’t have pizzas at my house after 1 and a half hrs! I will not order from papa johns again!
Thank you barros for always being my go to who never fail us!

I had a birthday party planned for my daughter’s 17^th birthday and scheduled a future delivery for the afternoon. Due to some computer glitch the ticket printed and they delivered the pizzas 3 hours early. Made a quick phone call to the store to report the error and they were kind enough to fix everything and deliver fresh pizzas at my originally scheduled time. I’ve used this location several times and the customer service always had been top notch, and this time was no different. Thank you guys for taking such good care of us.

The cheeseburger pizza was good. I’m not a fan of pickles and the pizza is pickle overkill. Chicken bites for $ 6.99 sucked and you’re better off ordering a small pizza for that price! Pizza was hot and came out quickly.
Service was ok. Other than the girl who «was off» For the night– she was yelling at everyone in the back while she waited for her pizza. Very unprofessional. I’ve never worked at a pizza place so I’m not sure if this is the typical work environment.
Or maybe it was her daisy dukes and horrible muffin top staring at me and my daughter as we waited. ;) gross. I mentioned this because my little girl said something about it.

I thought this Papa Johns had great service and the pizza was excellent.

Went to pick up pizzas one night and walked in to an employee shoving cheese into his mouth… with his bare hands. It was disgusting and he knew he was caught. Contacted corporate and the manager and no response. Terrible service and disgusting atmosphere. Go else where.