Nasty food. Every single time I went here the place was dirty there were several tables that were dirty and the employees were just kicking back and talking t each other. They were some what pleasant but their food doesn’t deserve more than a one.
Kevin O.
Classificação do local: 1 Surprise, AZ
Usually fast food franchises take great care to make sure their locations all offer the same value and service. This location however slips through the cracks. In three tries, the same lady has messed up my order. In each visit she blamed being new. Perhaps staff should be fully trained in their duties before jockeying the register. In terms of speed, you will not find it here. Expect a long wait inside or at the window. I could could go on about the cleanliness, but why bother. They aren’t the most accurate, fastest or cleanest, but they can take your money!
Veronica A.
Classificação do local: 1 Glendale, AZ
I can’t say enough about the importance of good service. This location of Burger King is so sorely lacking in this aspect. If it was just once then I would just dismiss it as a one off bad day, but my last visit was just the final straw. Among the things that have happened are missing items, wrong size, overcharged, and getting the wrong customization of my food order. On my last visit I asked for a burger with no tomato, and what do I find when I get home but a burger with NOTHING on it except two ugly tomatoes. It was also smashed like a pancake and did not taste fresh and the fries were cold. So I resolved that I just will not ever go back there. I don’t think as a consumer I should pay for bad service and a bad product, so I will go out of my way to go somewhere else rather than come here ever again.
Christina A.
Classificação do local: 4 Surprise, AZ
I go to this location before I head to work. People are nice here. Coffee is not great but then it’s fast food so. I’m pretty satisfied!
Vee R.
Classificação do local: 1 El Mirage, AZ
Find a different BK to go to. They have a bunch of irresponsible teenagers running the show. My order was taken 3 times and still was wrong! Their drive thru time is horrible as well. Don’t waste your time… I’M sure there are other burger places to go to NEAR by with WAYBETTERCUSTOMERSERVICE!!!
Matt S.
Classificação do local: 2 Surprise, AZ
Beware of the mouth breather at the drive-through! I’ve never seen someone mess up an order so many times in my life in the matter of minutes!
David L.
Classificação do local: 3 Surprise, AZ
Like the shakes. Nothing else. Burger King isn’t that great but the shakes are very creamy. I only went here 2 times. I know I’m doing a review for a fast food chain but get the shakes please.
Jennifer W.
Classificação do local: 3 Surprise, AZ
Burger King. While I love Unilocal,there are just some places that you go that really need no reviews. Or if they do, a small one. Now if I were going to a 5 star resort, sure I am going to take note of everything from driving up to driving away. But I digress. Fast drive thru service. Food was hot, drink was cold. The soda to ice ratio was spot on… Come on, really. Are you going to decide to not eat here based on a Unilocal review?! Nope! Its fast food. Unless there is a bug crawling out of my fries, I ain’t going to bitch! Put on your Kings crown and dive in the ball pit!
Mari A.
Classificação do local: 1 Surprise, AZ
Horrible location. Can never get fresh food. It always tastes like they made the burgers 20 minutes ago and the fries are cold. The drive thru is horrible. Literally every single time I go I am asked to pull around to the front for my order, even if no one is behind me. This is so their drive thru times look better than they actually are. The one time I was not asked to go around front they asked me to back up and pull back up. This was done so I would look like a new customer, again for drive thru times. I am done with this location. Too many other fast food chains around me to put up with that.
Pat H.
Classificação do local: 1 Phoenix, AZ
«Buy one get one free Whopper» Don’t count on it at this location. I ordered a couple of #1’s here, and instead of breaking it down like the store on Olive, they just charge you for both. Don’t question them about it. When they dane to answer you, you will get a rude and surly answer similar to «If you weren’t smart enough to order it that way, your loss» This kind of customer service does not earn your money, no matter how hungry you are