Blue Collision

I received great customer service. They followed through on their word, made it easy for me, & my car looked great when I picked it up.

I had bad hail damage to my vehicle in 2010 and took my vehicle here to get it repaired. The damage was over 75% of my vehicle so it was a big job but I was assured by the staff at this place they could handle it. I was told they were busy because of the many hail damaged cars but that I would have my car back within 2 weeks.
3 weeks later I had to call them up and demand they give my vehicle back. I met with the «manager» who took me to the lot and showed me my ½ put together vehicle and assured me they were working as hard as they could on it. It took them 4 weeks to complete the repairs.
After finally getting my vehicle back I thought it looked great. It was a new vehicle when it was damaged and it looked great when I picked it up. Too bad less than a week later I noticed I was missing one of the emblems that should have been on the back tailgate. I took it back to the shop and the employee apologized, ordered the emblem and in a week fixed it. Well done, until…
About 2 weeks later I noticed that the plastic moldings in the wheel wells of both of the front wheel wells was coming loose and hitting the tires, causing it to break. I just happened to be getting an oil change that day and the tech told me he noticed that none of the clips, that were supposed to hold the plastic moldings in place, were present. Furthermore, he told me that my whole front bumper assembly was about to come loose as well because only 2 of the clips that hold it in place were present. These were all parts replaced by Blue Collision.
I took my car back to Blue and told them the problem. The «manager» was rude and didn’t listen and told me that they were not responsible and that I must have ran over something and damaged the parts. I was not sure what I could have run over to make the clips holding the parts in place disappear so I called him on his BS but he refused to fix it unless I paid.
I went somewhere else and got it fixed for $ 750 out of my pocket. Blue Collision is terrible and I would never recommend it to anyone. Go somewhere else.