Union 76

I recently was unable to start my car, mad it jumped and took it to Alliance, where I had had excellent service with needed diagnostic and repairs. The manager informed me that I needed a new alternator. He offered the option of new or rebuilt, I chose new, and he had it repaired by that evening at 5;30pm, knowing that I had a road trip planned for the next morning.
Great service.
He kept my old car running for years, informing me of urgent needs and maintenance that needed attention.
I would highly recommend him for auto repair.
Arnell is a gem!

a gas station to get gas. lol. met our needs!

This place is really good, but you need to go when Arnel is there M-​Sat, the kid in charge on Sunday is useless.

I went there for a quick oil change given they were open on Sunday. As expected, just like clock work I got a call 15 minutes into the oil change saying that my air filter needs changing and belts are about to break and I should get them replaced NOW. I told him that I had my air filter changed 2 months back. OK — how much will it take and how long? First they said 1.5 hours to which I said no time. Then the Asian guy goes 1 hour — sorry have a commitment can’t do it. Then he says ½ hour — really… I told him no just change the oil. I will not be going back to this place.

Arnel is still running the show here and though I’ve not had work done at this station, I relied on Arnel when he ran another gas station garage at the corner of Grant Rd and El Camino (in front of the Walgreens) for several years and he’s a good, honest man. He found me bargains on parts at times and gave good advice. If you deal with him you should be well taken care of.

I got a coupon in the mail for an Oil Change that included brake inspection. I knew my front brakes needed work and so I figured it would be nice to get a second estimate.
They are open on the weekend, which meant no rental car and no time off of work to compelte my repairs.
They fixed my front brakes, replaced the burnt out bulb in my headlight, replaced my air filter, gave me an oil change, rotated my tires, completed by smog check (which I passed) and changed my air filter all for HUNDREDS less than the first estimate I received.
Arnell was fantastic! Patient, he explained everything I needed done to me and even showed me the parts they removed when I picked up my car. I’m going back to them for my net round of repairs and my future oil changes!

I would say this place is good if still has Arnell working there. I was very stressed two years ago as my little red saturn kept breaking down. Arnell tried to calm me down and re-​assured me he would help me with my car troubles. Each time something breaks down, it does not have to be repaired again and again. Thanks Arnell. He is very good at customer service and tries to make sure that the car is really safe. I am a caregiver for my 96yr old Dad part time and don’t want breakdowns.

these guys are scam artists. unfortunately, i’m finding this out post-​facto. they charged me $ 90/​hr for labor and $ 140 for a part that I just looked up on the web that costs b/​w $ 30 and $ 70.
STAY AWAY!

12:20 PM — Show up at the 76 with coupon in hand looking for a quick oil change. Owner says it’ll be 45 minutes to an hour. Fine by me.
12:25 PM — Finish the paperwork and hand over my keys. Owner informs me that the mechanic is actually out to lunch. He’ll be back at 1, so my car will be finished by 1:45 to 2. Hmm, an hour and a half for an oil change? Well, whatever, I’ve got errands to run anyhow.
1:45 PM — Return to the shop and see my car sitting outside. «Oh, good, it’s done,» I think to myself.
1:47 PM — Find the owner and ask him about the car. Oops, turns out the mechanic took a long lunch and just got back. New estimate? 30 to 45 minutes. I decide to wait it out in the lobby – maybe guilt-​trip them into actually doing some work.
1:50 PM — Overhear the mechanic and the owner bickering about my car. Choice snippet: «But the customer’s sitting right there!»
2:00 PM — The car’s finally in the garage, hood up and ready to go.
2:25 PM — Owner makes a phone call. I hear something about oil filters.
2:27 PM — «We don’t have the oil filter for your car, but someone from another 76 will drop one off. 15 to 20 minutes.»
2:40 PM — «Next time you’re here, you’re going to need your 90,000 mile service. Here, I’ll give you a coupon.»
2:45 PM — Owner walks outside and drives off without saying anything.
2:50 PM — Walk across the street to a Carl’s Jr. and order a Jalapeño Six Dollar Burger and an Oreo Shake. Recommend the shake; burger, not so much.
3:15 PM — Look out the window of the Carl’s Jr. Joy, my car’s finally out of the garage.
3:20 PM — Pay for the service and drive off.
3:30 PM — Get back home and notice the front left tire’s still flat. Vaguely recall something about a tire pressure check and a tire rotation…
So I guess if you have three hours to blow on an oil change and have a thing for horrible service, this is your place. Otherwise, there are a number of other shops around Sunnyvale that’ll do you better – and probably for less.

If you want your car to break and have to pay into the thousands to have it fixed come to this service station! They barely understand what services you are asking for. You may think you are getting a bargain bc of the coupons they send out, but what you are really getting is a discount on crappy service. I had fallen under the spell of this service station for 1.5 years and my last service was my eye opener. If I can spare anyone the same undisclosed agonies that I suffered by posting this, I will feel like i have done a service to the sunnyvale community! Take my warning…