Another bad experience. My son’s hair is now a uneven, butchered mess. The more she tried to fix it, the worse it got. How can you mess up a simple kid cut? What a waste of $ 14 + tip(I know, couldn’t say no when she asked how much tip she should add). These ladies need to go back to haircutting school!
Lee L.
Classificação do local: 1 Palo Alto, CA
We’ve been here for an hour, waiting patiently. The staff has been ridiculously slow and despite the fact that they had about 10 clients waiting, they still choose to waste time on small talk with departing customers. Then a guy walks in, is greeted immediately, and they take him in front of everyone else. It wasn’t until I complained loudly that I was told that we’re next. What a joke. I no longer recommend this place because of this inexcusable customer service.
Natasha S.
Classificação do local: 4 San Jose, CA
Went in here for a quick trim and had the pleasure of getting my hair cut by Yolanda. She was very nice and gave me a trim + long layers just like I had asked her for. She’s also great to chat with! I was in and out within 30 minutes or so. Overall, definitely recommend Yolanda!
Edit A.
Classificação do local: 5 Willow Glen, San Jose, CA
Jacky is an amazing person and she is fun and focused on her job. I went to their salon couple times and she helped me multiple times with an amazing hair color and hair cut. With having 25+years of experience I recommend you all to go to her. Once you go, you will go for ever to her
B P.
Classificação do local: 5 Santa Clara, CA
I got long layered haircut by Jennifer. This is the best haircut I got in my life. She is so sweet and excellent.
Lisa K.
Classificação do local: 5 Sunnyvale, CA
Jacky is the best! I have told every hairdresser I have ever been to that I need a wash and go haircut. She gave me the best haircut I have EVER had!!! We looked through the hairstyle book together and she showed me which styles would be best for me. She also suggested I try a new haircolor. She suggested red and when I picked a shade she redirected me to one that was better for my coloring. People are still commenting about my hair 2 months later. I came back today and they were really busy but I waited for Jacky because she’s amazing!
Vaibhav L.
Classificação do local: 4 Sunnyvale, CA
Yolanda gave me a great cut. I asked for trim and taper and she was quick to understand. Only negative is they push for the shampoo, massage, the products! I had a hard time saying NO to everything lol. Still will come again for the nice quick hair cut.
Sara N.
Classificação do local: 5 Cupertino, CA
The best cut and color of my life and it was at SUPERCUTS! Who would have thought?! THANKYOUJACKIFORMAKINGMYHAIRHAPPY after it was destroyed at another salon!(See my review for Lavon’s Salon) Jacki colored and cut it back to looking normal again. It was horrible. Jacki restored with quality hair color from Paul Mitchell. It left my hair feeling better than any drugstore brand of color I have ever tried, including Feria! My hair felt so soft and smooth. She created a custom color for me and filed it on a card so that we know exactly what was done when I go in for a touch up. The cut is great and lays perfectly and looks as good when I style my hair at home as when she did it in the salon! THAT is the sign of a great cut! She did a precise and impeccable job! She offered great recommendations for keratin shampoo to keep it in good condition after back to back colorings. You could pay more at a fancy salon, but you could get a great cut from Jacki at Super cuts.
Kalvin F.
Classificação do local: 5 Sunnyvale, CA
Kathy is literally by far the best person who has ever cut my hair. Ever. Seriously.
Ash R.
Classificação do local: 4 Sacramento, CA
Sara had the skill and patience to understand my requirement. Had a good massage and shampoo(Free for first timers). Satisfied. Will definitely try again.
Joseph R.
Classificação do local: 1 Sunnyvale, CA
The stylist went way too fast and cut my hair way too short. I just had my last Supercut.
Alex M.
Classificação do local: 1 Sunnyvale, CA
Awful. Lines are long. Barbers are slow. Best part — bring cash, they only accept Visa. And they ask you how much tip you would like to add. Arm twisting. Awful.
Praveena S.
Classificação do local: 2 Santa Clara, CA
Dont even think about this place for any Waxing… Very very bad. Hair cut is really good. Once I went for Eyebrows waxing, IT was horrible. She didnt even know the shape to make and she cut teh length. Also, after one day of wax, I found that it was very painful and thin layer of skin also got removed under the eyebrows… A BIGNO to this place and No customer service. The lady on the front desk when I went was very RUDE.
Alfonso L.
Classificação do local: 1 Sunnyvale, CA
I used to love this place, the owner and Yolanda are the best! Been coming here for 25 years. Stay away from the Asain lady. She«slipped» once and cut more than we both wanted to. Everytime I come in she avoids me and runs to the back. That was like 10 years ago. Lately they have been bickering about needing to get off and complaining out loud to each other about having to count stock and not having time to cut hair. Very unprofessional. Recently I had to beg a hair stylist to cut my hair. She was on the clock but had to do inventory. There were 2 other stylist sitting there not doing anything. I hate that I’m writing a bad review but they have gone down hill. This will be the last time I get my haircut here. 10−14−14
Paulo S.
Classificação do local: 2 Sunnyvale, CA
They have a computer system for checkins that means nothing. people will arrive after you and take your spot or just show up and if they know the hair stylist that your place also. Twice I tried to get a haircut and couldn’t.
Gabby F.
Classificação do local: 3 Santa Clara, CA
Cheap haircuts. Customer service was nice enough. I was greated when walking in the door. I didn’t have to wait long to get a haircut. I am super easy to please in customer service. I’m pretty low maintence. So why only three stars I hear you ask. Well, let me tell you children. I was a tad bit disappointed that I ask for a simple cut, which I have not had a problem getting, even in a non English speaking country. The hairstylist basically told me no to a certain part of my cut because it wouldn’t look good. I insisted that I have had it many times before and get compliments all the time on it. I guess all those complimentors are liars because the hairstylist still said no. Fine just cut the hair. I give up. Basically my cut is only 30% what I wanted. Don’t get me wrong, it is a decent haircut, I just didn’t feel listened too. So that was one star deducted. The second one was because they kept trying to sell me extra stuff. I know they are probably pressured into having to meet quotas, but I hate being hasseled. All in all the haircut is decent, but I thought I would get more of what I wanted.
Luke C.
Classificação do local: 1 San Diego, CA
Horrible job. I am here for business from San Diego and I shave my own head all the time I didn’t have my utensils to shave my head so I stop by for a quick shave how hard is it you can’t mess that up the girl was very rough she shave my head and told me I was finished and I could see patches so I have to tell her to try to do it again when I got in the car after I paid it looks horrible I could do a better job myself don’t go to this place if you can’t even shave someone’s head then you cannot cut someone’s hair awful place do not go
Sarah C.
Classificação do local: 1 San Jose, CA
AWFUL !!! I had a very bad experience, man should of known better. I had long long hair touching my butt — and I went in to get a trim/cut to cut my hair with layers to the middle of my back… I asked for exactly that and showed the girl how high I wanted to go. She started cutting and did layers in front and reasked me if I wanted layers in back I said yes, she said it will be a little shorter than asked I said I don’t want it that short she said ok… OMG — WTF — she was done and my hair is to my DAMSHOULDERS!!! I LOOKLIKE A LITTLEGIRL, I WASSOUPSET I PAIDANDWALKEDOUT! I DIDNTKNOWWHATTODO — I UNDERSTANDITISHAIRBUTDAMWHENSOMEONECUTSOVER10INCHESANDYOUASKEDFOR A TRIM — THEYDONTKNOWWTHTHEYAREDOING — DONOTGOTHERE!!!
Jennifer B.
Classificação do local: 3 Provo, UT
Hair is one of those things you shouldn’t be lazy about. But when it comes time for a cut, I can always think of more fun ways to spend $ 60+. Hence the time when I came to Supercuts. I just needed a quick trim to get off the split ends as well as my roots touched up. Somehow that left me $ 80 poorer, but given the number of terrible salon experiences I’ve had, I was okay with the price. My roots didn’t come out totally perfect(they ended up being about an 8 ½ instead of a 9 color) but it’s not terribly noticable. As for the trim, the lady took off my split ends without ruining my layers, and I was happy enough with the results. Would I come back here? Ehh, I shouldn’t. But I might.
Sean B.
Classificação do local: 5 San Francisco, CA
I always go to Supercuts. I’m low-maintenance like that. Also, I’m cheap and I’m not paying $ 50 for a haircut in some bouzhy salon. Five stars because I’ve gotten more haircut compliments here than I have anywhere else in years, so she must’ve done something right.