Planet Hoppers

Amy is a great resource for planning your travels! I didn’t think we needed a travel agent in this day and age, but she definitely provided a lot of help and made it easier to plan our vacations. Why make things harder on yourself when you don’t have to? Especially when you’re planning fun vacations! :)
We have worked with her multiple times for different destinations, to Taiwan, Australia, and a few different cruises. We always have a thousand questions and requests, and she is patient to work with us, stays on top of things, and satisfies all our demands. We are impressed by her knowledge of different places and her suggestions always turn out to be fun! Also, I like that we can do all our planning through email, without having to schedule in-​person appointments.
5 stars all the way and highly recommended!

My husband and recently got back from our honeymoon in the Philippines (Cebu and Palawan)! It was our first overseas trip and we had no clue where to start. I found Amy through Unilocal and I’m so glad we decided to use her!
We told Amy our budget, the places we wanted to go to, and the things we wanted to do and she whipped up an itinerary. We were nervous at first because we didn’t know what to expect but SHE THOUGHT OF EVERYTHING! We didn’t feel like foreigners (even though it was obvious) and our whole trip was nearly effortless. From transportation to and from hotels and airports, and private drivers and tours, she is amazing! I cannot boast about her enough! What we really enjoyed is our private tour guides and drivers. We didn’t have to board on a tour bus or wait for other tourists — we felt pretty VIP lol. I must let her know that our tour guides were amazing!
Another thing we were grateful for was booking our private plane rides to and from our resort in El Nido. Our itinerary was our ticket everywhere. It felt good to not have to think and just show up :)
Amy has great talent and is very detailed oriented. She constantly keeps an open line of communication and ensures our safety. We’re already looking forward to booking our next trip with her! I cannot do it any other way!

I must admit that I was one of those people that thought booking a trip online could be done for a recent trip to Cuba. Well, um, absolutely not! I was stumped on step one on how to get there and how I could go «legally», etc. One call to Amy at Planet Hoppers was all it took.
If you are looking for an expert on how and where to travel, I have not found a person more qualified to help than Amy. The customized process is her forte and she clearly knows what she’s doing. In fact, she thought to ask questions about what I wanted from my trip that I never would have thought of on my own.
My entire itinerary was arranged for me, my journey to Cuba went without a hitch, and I can say that this trip may very well have been the best one in my life. I’m still raving about it to anyone who’s willing to put up with my rants.
Thank you Amy for your incredible insight on how customized travel is supposed to be done! I will be recommending you for life!

We booked all flights, rental car, and some hotels for our 2015 trip to Spain and Sicily through Amy. I usually book my own travel, but I was too busy. So for the first time ever I used a travel agent and I would use Planet Hoppers again. Amy is very professional and thinks of everything. Next time I will take her advice and plan other events, like a Tapas tour in Barcelona, which she had suggested. We tried adding it after arriving in Barcelona and they were booked. She knows how to travel and keeps on top of the latest fun things to do, while considering her clients interests. So, just let go and give it to Amy, she will plan a trip of a lifetime for you.

I had the distinct pleasure of traveling to Iceland on a trip that Amy organized. To say that it was perfect is actually an understatement… Amy set up a 7 day adventure tour that hit ever possible highlight available in Iceland… Descents into extinct volcanos, super-​jeep tours, glaciers, the Blue Lagoon. I could never have even imagined that these things existed, let alone figured out how to do all of them! It was truly a whirlwind of amazingness.
All of the accommodations were excellent and the entire trip went off with a hitch.
However, the true special sauce is Amy’s passion and boundless enthusiasim for her work and for making our trip the best it could possibly be. I would recommend anyone who is looking for a truly unique adventure contact Planet Hoppers immediately!

Six years later, I’m still a big fan of Planet Hoppers. I just came back on another awesome trip with them in Iceland. As expected, everything was planned and organized; all I need to do is show up and have a great time. Can’t wait for more upcoming adventures!

Wow! Words can’t describe how truly incredible Amy is! Never did I think that in 2015 I would hire a travel agent but let me tell you… it was the BEST decision that we made! We’ve just booked a vacation to Spain, Italy and France (for Sept 2015) through Amy and she’s made everything effortless.
We changed our itinerary at least 5 times because we couldn’t decide where we wanted to go and she has been SO patient, understanding and knowledgeable! Amy really helped to guide us in the direction of what cities might be best suited for us based on our interests and our wants/​needs. She has saved us so much time and money! We are even flying from city to city versus taking the train, which is what I expected we’d have to do.
If you are reading this review and considering hiring Amy, don’t hesitate and do it! In the past week I haven’t shut my mouth about Planet Hoppers and the incredible customer service that we have received. Her fee is so minimal for the knowledge and level of superior customer service that you receive! Worth EVERY.SINGLE.PENNY!!! Not to mention if your package exceeds a certain amount then your deposit is absorbed!
Thank you sooooo much Amy!!!

5-​Star Customer Service!
Amy is wonderful! This is the first time I’ve ever used a travel agency and quite frankly I was hesitant at first because, hey, I’m trusting a person I’ve never met with my personal info but all the online research was quite overwhelming & I just had a lot going on in life & I especially wanted my family to enjoy our vacation! I chose Planet Hoppers because of all the great reviews and I’m thankful I made the right decision.
Amy helped book a New York trip (October/​November 2014) for my family and me. I’ve never been to New York. She truly made the process very easy. I completed a form online and she called me the next day. She was upfront & transparent about her fees because as you read her website, Planet Hoppers mostly specialize in international travel and my trip was within the US. We mostly communicated via email and she was very prompt & quick in her responses.
I also appreciated the fact that she asked what my budget was and she found good deals for airfare and hotel that fit it. My family and I stayed in the Times Square area which worked very well because my brother ran in the New York marathon and our hotel was within walking distance to the finish line (Central Park). She also provided on-​line resources specific to New York that helped me customize an itinerary during our stay. Amy even emailed me before we left for New York just to check-​in if I needed anything and emailed me again when we returned back from our trip to see how things went.
I will definitely keep her in mind for future vacations and recommend her services to friends and family!
It was truly a pleasure Amy. Thanks so much!

Another long overdue review… I have traveled overseas many times and have always planned trips my self. I ended up using Amy for a two week trip to Eastern Europe and then to Thailand/​Hong Kong the following year. She did an excellent job planning things and getting the right itinerary. I am NOT an easy person when it comes to planning, as I tend to find the places I want to stay at and also will change around other peoples suggestions to my tastes. Amy was more than accommodating!
I will definitely use Amy for my next trips and can’t recommend her enough to others. Yes, I didn’t think I would have much use for a travel agencies in this modern day Internet world, but her experience and advise proved to be invaluable!
Thanks again Amy!

My family and I were planning a 2 week trip to Asia and I came across Planet Hoppers on Unilocal (Thanks, Unilocal!)
Amy was great to work with, asking the pertinent questions upfront and really making sure to give us options while keeping our budget and timing in mind. We mainly used Planet Hoppers to book our flights and hotels, but I’m sure if we had asked Amy to help with any excursions and activities, she would have been great. I also feel like we got a really good deal; whenever someone found out how much we were paying, they made it a point to say how affordable it was.
The only hiccup came up when we were in South Korea. We got to the airport, ready to take off for the next destination, but it turns out the airline had changed the flight schedule. This was done 2 weeks after our flights were originally booked (we had booked 7 months in advance), but we didn’t find out about the change until we got to the airport as the flight was departing. It worked out fine, since we were able to get on a later flight, but a heads up would have been good. Moving forward, we ended up checking our flights a day or two before to make sure we were on schedule.
All in all, Amy was a pleasure to work with and I would not hesitate to call up Planet Hoppers again for any future travel.
Thanks, Amy! :)

Amy and her team (shout out to the amazing Thanh!) did an incredible job helping me and my wife plan our honeymoon. We normally do all our own travel arrangements, but with the craziness of wedding planning, we decided to try our luck with Planet Hoppers. While reluctant at first, we quickly found out how responsible, knowledgeable and awesome Amy/​Thanh are! They gave us great input on flights and scheduling, just to make sure we were comfortable with everything, then did ALL the booking for us — flights and hotels!
Thanh then went above and beyond and helped us plan our activities, restaurants, and even gave us instructions/​tips on how to get to and from the airport to our hotels and to all our activities.
As a little scary as it was for us traveling without really personally doing all the research ourselves, we quickly found out that Amy and Thanh definitely know their stuff! All their hotel recs were on point (great location and quality) and all the restaurant recs were amazing. We couldnt have asked for a better service, and they helped make our honeymoon extremely special and worry free. I will definitely be going to them again for future travel plans. Thanks again Amy/​Thanh for everything, you guys rock!

This is my first review & very very long-​over due.
In Oct 2013, my bf and I decided that we wanted to go to Brazil. And knock one of my bucket list down by going to Carnaval (Rio de janeiro). Time was ticking (Feb 2014) and it was too stressful for us to research/​plan our own trip that we decided on a travel agent. We never used one before & did tons of research on Unilocal.We found planet hoppers and liked their reviews.
We got in touch with Amy and since she had experienced booking trips to Brazil and she has been to Carnaval she was the perfect travel agent for our needs.
I don’t like big tour groups because it has a big target on you as a tourist. Amy booked us with a personal tour guide in Argentina & one in Brazil. We learned a lot from them, went to non-​tourist aires, ate food/​restaurants that they eat/​locals not «Touristy» places. 6 stars for them!
We had a great time in Argentina (will go back) and in Brazil (language barrier/​corrupt/​probably won’t go back). And we got ENGAGED at the beautiful Iguazu falls (breathtaking, Niagara Falls is nothing compared to Iguazu).
We are currently planning our honeymoon in Italy & Greece with Amy!!! And so far it’s going perfectly. We are very excited to get married and then our honeymoon.
Thanks again Amy you are simply amazing!
Heidi & Lowell

This review is waaaaay overdue. Sorry about that Amy.
Both my wife and I are very avid travelers. For years we’ve been fortunate enough to take at least one holiday a year and spend it overseas.
3 years ago we met Amy. Naturally, we were very skeptical at first about using someone to book our travel since we figure with all our experience on our own. That year, we wanted to go to see the temples in Angkor Wat Cambodia and Halong Bay in Vietnam; with an extended layover on the way home (which happened to be South Korea that trip).
Many times you speak to people about travel and places in the world to visit, and you get the vibe that they know enough about the country from booking travel to answer basic questions, but they really don’t know about the countries you want to visit. But from the get go, you can tell Amy knows about travel.
She understands what goes through a typical travelers head and addresses areas you want to thinking about, even if you haven’t thought about them yourself. And most importantly, when you’re booking travel with someone, you want to feel like they know something about it. That they didn’t just read about it in a book. And Amy’s very well traveled. She will definitely give you insight on the things that are worth seeing and spending money on, and things that may be over-​hyped or overpriced.
In addition, she always keeps what you want to do in mind and doesn’t fight you on it. She just tries to make it work. This year, my wife and I got married and wanted to spend our honeymoon in Singapore, the Maldives, and Bali. Amy and I talked about our criteria which was adventure and a hut over the water and the time span we were traveling.
And while she had suggested Bora Bora and Tahiti for an overwater hut, my wife really wanted to go to Bali. Rather than trying to convince us out of the Madives/​Bali trip we wanted, she just gave her best to make it work. In the end, it was a fantastic trip. One that me and my wife will remember forever. And even though our one week in Bali definitely felt really short (as Amy suggested it would), she didn’t push us in any direction away from what we wanted. She really understood what we wanted and tried to enhance that trip and experience in any way she could. And if we didn’t like a hotel or a location of it, she didn’t take offense to it, she just got us what we wanted. And we’re so thankful for that.
Lastly, Amy’s efficient. Both my wife and I work in the Silicon Valley. We’re really busy with work. And even though we’re experienced travelers, just the time involved would be extremely overwhelming to plan on our own. Amy makes the process really easy. She takes the time to understand what your looking for, gives you expectations when she’ll get back to you with something preliminary, and it’s a very responsive back and forth dialogue via e-​mail to get the job done. And at the end of the day, she saved us hours of time, lent her vast experience of travel knowledge, and ultimately saved us money; as we always do our due diligence to see if we could have done it more inexpensive on our own (which versus Amy, we never can).
I definitely recommend Amy to anyone looking to travel. And I really can’t wait for our next adventure she plans for us.
Thanks Amy!

Amy helped us to plan a family trip to Europe with multiple destinations and complex travel arrangements. We did most of our communication online and she was great with forwarding suggestions and providing links to websites, etc. She was very available to research different options for us and help find plane tickets, tour guides, and hotels, and generally was a joy to work with. When she made a mistake under-​quoting airfare costs to us and we purchased those tickets, her agency absorbed the additional cost of the tickets, which I thought speaks to her high level of professionalism.
My only critique is that she seems not to have personal experience traveling with children, so sometimes her advice was slightly more geared towards adult travelers. This was not a problem in the end, but it took a bit of extra double-​checking and working with other parents to find the best kid-​friendly options at our destinations.

Amy helped us plan our trip to South America in Nov 2013, we had a rough itinerary planned but Amy was super quick to help us tighten the plan.
We also had budget and time constraints and she was accommodating and provided us many options.
We had to deal with some airline refund situations after the trip and Amy was on top of that constantly communicating back and forth.
Overall a great experience working with Amy.

***This review is for availability only and not for the actual services.***
I drove all the way out to the business location on Monday at 2 pm (standard time for a travel agency to be open considering there is nothing on the website that lists otherwise). The place is a bit difficult to find as it’s not listed in the bill board leading to the parking lot, so you need to know exactly where you’re going.
The place was closed but the note on the door said that any deliveries should go next door. I tried my luck next door and asked if they knew when Planet Hoppers is open. A guy said that the owner is actually in the back and that he’ll go get him. The guy then came out a minute later telling me to just send them an email…
I drove for 10 miles to be told to send them an email when someone was in the back… Needless to say, I would not be using their services.

Amy was helping us with booking a trip to New Zealand.
It was our first trip to NZ, and we didn’t quite know what would suit us in terms of places to visit and activities.
Amy booked a fantastic trip for us, and everything worked out as planned.
She was very responsive and accommodating throughout the process.

Because we had such a pleasant experience with Amy for our trip last year, we decided to recruit her help again — except this time, it would be for our honeymoon! We knew immediately that we needed assistance with planning our trip since we would be swamped with work and wedding planning… all we knew was that we wanted to visit Europe since we’ve both never been and would like to go somewhere brand new for our honeymoon — it was perfect because Amy has traveled quite extensively in the region and had all kinds of recommendations for us!
Everything went extremely smooth — we started our trip in Amsterdam, then Paris, and then all around Italy (Milan, Venice, Florence and Rome). We felt like we spent just the right amount of time in each city & really enjoyed every moment of our trip (of course, language barrier aside!). Here are just a couple of pleasant notes (out of many!):
1. All the transportation & hotel accommodations were great — the timing for everything worked out really well and all the tickets were purchased in advanced so there wouldn’t be any hiccups. Amy was very good with follow-​ups on a regular basis — I swear our flight details had changed at least 3 times and Amy was right on top of it!
2. We had to fly from France to Italy during our trip and we didn’t even know that Amy had planned for our luggage to be checked in — that was a very nice & pleasant surprise because we were super worried about the very strict luggage size requirements in Europe.
During the planning process, Amy was very patient and resourceful — she always responded quickly to our inquiries and made it seem all too easy! It’s very heart-​warming every time she «surprises» us with an e-​mail — whether it’s to just check-​in or to welcome us back from our trip. We would definitely go back to Amy any time in the future for all of our travel needs! =)

The review is pitifully long overdue for Amy, my apologies!
Late last year I found Amy through Unilocal.My husband and I were itching for an overseas trip and had narrowed it down to a few locations. Amy was very professional and prompt in all her responses, and helped us narrow down where to go by offering advice and tips on what the weather conditions would be like and other things we could expect given our targeted travel timeframe (late April-​early May). She organized a fabulous trip for us to Dubai, Sri Lanka, and the Maldives and it was one of the best trips we ever took! She took into account all the feedback we gave her and reasonably priced our itinerary. I would definitely recommend Amy for any travel planning!

A long overdue review for Amy!
My friend and I wanted to plan a once in a lifetime trip to Europe. Unsure of where to start and how much to spend, we contacted Amy. After giving Amy an idea of our budget and types of attractions we would like to see, Amy gave us a thorough breakdown of cities, flights, trains, and hotels. We made several adjustments to our itinerary and Amy was nothing but patient and helpful each time. :)
We had a blast in Europe for 3.5 weeks, with almost no hiccups with any of our reservations. We did have an incidence in Nice when the hotel booked us for only one night, instead of three… but it was fixed on the spot.
Highly recommend if you want to have a worry-​free vacation! :)