MedAid Consulting LLC

This software just keeps getting better and better — quickly. They are very in tune with their customers, and very responsive to their users’ changing and varied needs. Their developers are able to adapt quickly to fluctuations in the industry, and really want you to be able to alert them to anything they might improve. The intelligence behind the software is impressive. The software has a simple interface, but the back end is very robust, and it is designed to really empower the users to make any changes they might need for themselves. It’s easy to this becoming a full blown pediatric EHR someday. I am excited to see what’s next for this company.

I wouldn’t normally review a healthcare consulting/​software company, but this team was exceptional. Any time we deal with Medi-​Cal and forms, it’s a painful transition and there is seldom a group who can help you. I end up banding my head in frustration while I spend hours on hold, only to be told the wrong thing… repeatedly. This was not the case with the eCHDP process. I was able to log-​in and create my account easily. Once I realized I couldn’t finish the process without assistance, I emailed customer service and heard back THE SAME DAY. WHAT??? They continued to check in with me to make sure we were comfortable with the process and helped me add a fourth provider when the time came.
Now, if we could only get this company to take over the Medicare processing from Noridian…

From day one, eCHDP has been an excellent software platform for my CHDP billing needs. They constantly update their software to keep up with insurance company changes, which happen too often. Interface is so very user friendly and simple to navigate. Customer support is rapid and very help full when you need it. Why would anyone use anything else?