Marshall Yancey Piano Service

He wouldn’t honor the Groupon I purchased. I contacted him before the expiration and have an email where he promised to schedule it in July but he never did. I followed up and he emailed me back but wouldn’t reply when I forwarded him the email promising to schedule my tuning.

The number is out of service.

We had a good experience, too, but I just called up to make another appointment and found out he’s had a stroke!

I’ve had experience with several different piano tuners over the years, and there is no comparison to what Marshall Yancey was able to do with my piano. He arrived literally the minute of the start of the appointment, was courteous and professional, charged less than what I am accustomed to, and fixed extra things that he really should have charged extra for. For example, he worked with the felts on the hammers for a softer sound and also tightened up the key action. Now my piano both sounds and feels perfect.
In addition, when I noticed a vibration/​rattling noise was still present, he came back the next day and for no extra charge located the source of the noise and fixed the problem in under 15 minutes, when I’ve been trying to find the problem for months!