Jim’s Air Conditioning Service

I think this Jim’s HVAC service should be out of business. They never return a call. Just they take messages and never respond, even though I am one of their customers, as they installed a gas furnace for me few years ago. I think what they doing is unethical. If they are not in business anymore, they should say that and stop taking messages through their answering service company. I also wanted to mention that they didn’t respond at all on many different separate occasions. That is unethical.

I called Jim to see if he would be able to help me with my heater that was not working. He returned my call within a minute or two. He was booked for the next two weeks but had me send him a picture of the heater with the panels removed. He immediately called me back and walked me through resetting the heater and it works great. I would highly recommend Jim to anyone who is having problems with their heater or AC.

Our heater/​furnace stopped working yesterday. Murphy’s law at work I guess, given the temperatures have been touching new lows everyday.
We have tried calling this place twice in the past 24 hours. It seems like a call center takes his messages and passes it to Jim. Considering that somebody has been trying to call him so fervently should be an indication of how urgently his services are needed. At least he can respond and say if he is available or not. The first step of good service — responding to a potential customer’s call — a complete FAIL for this business!

Jim does great work and understands the panic his customers feel when the heat or a/​c isn’t working. When you hire Jim’s A/​C Service, you get Jim, not some random recent hire. I live in a large townhouse complex with almost 30 year old heat pumps and they are still working because of him. Also, don’t wait until it breaks. Getting your unit serviced every 2 years or so really helps.

Called early today about our heater not turning on. Answering service took a message. I contacted three other companies off Unilocal and all of them could not make it until next week. Jim called later in the afternoon to see if we still need help. We did and quoted me his rate for the first hour $ 100. Figure if it got it fixed today it was worth it. He got here in about 15 minutes. We have an older model furnace and the schematics on the inside cover were wrong. His knowledge and expertise was amazing. He got it all working in about 45 minutes and gave me a great deal on a use thermostat to replace my old one which was part of the problem. If you need you heater or AC repaired this is the guy to call. Honest and makes sure everything is working. Great service.

Fantastic guy. Honest. Refused to charge when he could not fix it, although it was late in the the evening and I was willing to pay for his services.

Jim’s AC is great! Jim makes sure that everything is working and provides useful tips on maintaining and operating your heating system. And I appreciate his honesty! I would recommend Jim for any types of heating and cooling system.

Jim is fantastic! He fixed our gas furnace of a problem that had stumped two other very top rated furnace repair companies (as rated on Unilocal and in Bay Area Consumer’s Checkbook). He came right over early in the morning right after we called and fixed it quickly and economically. I was ready to throw in the towel and just buy a new furnace (it is 23 years old), but Jim fixed it and said it should last another 15 – 20 years. A very straightforward guy who explains things clearly.

Jim is great. I was referred to Jim by Gary’s Heating repair since Gary’s doesn’t repair 90+ efficiency furnaces. Jim was able to diagnose our issue with the furnace quickly and fix the problem. He also changed our air filters and gave his advice (not in a pushy way) on problems that should be fixed in the future. I would definitely recommend Jim, especially to anyone with newer high-​efficiency furnace and AC units.

I noticed a problem with my heater in early January. Even though he was already very busy, he came over the same day after I explained the ice building that I had observed. I was lucky that he was in the neighborhood finishing a job so he came over right away. I had a big wooden box on top of my outdoor AC and he helped me remove it so he could have a look. It didn’t take him long to realize what parts were broken and ordered them right away. He worked around my schedule (an imminent trip to China) to come back and install the new circuit board. Jim was great as he took the time to explain me what was wrong and even how to better use my thermostat (now I know what the emergency button is for!). His prices were very reasonable and I will be sure to use his services again in the future.

I will definitely recommend Jim. I tried to install a new thermostat myself and ended up blowing a fuse on the furnace. I looked up Unilocal and found Jim (along with his excellent reviews). He first tried to help me over the phone and when i could not get the furnace to work, he showed up in a few minutes, fixed my blown fuse, made some recommendations, pointed a building code flaw with my furnace installation and fixed my new thermostat… all this in under an hour. I found his prices to be very reasonable as well.

I would ABSOLUTELY recommend Jim’s Air Conditioning Service to anyone looking to improve/​repair their AC system! For years, our AC system wasn’t very effective or efficient despite have the outside unit being replaced and «upgraded» under the home warranty just a few years ago. This time, however, it really wasn’t working and a couple of pipes were frosted over. I wasn’t happy with the previous company that my home warranty provided and was leery of trying to find an HVAC company that would up-​sell me or try to rip me off. I’d much rather go with an independent owner/​operator who is totally vested in the success of the business. Fortunately for me, I found Jim’s AC on Unilocal!
Jim responded to my call very quickly and, after listening to the problem, suggested a couple of «quick and easy» potential solutions over the phone in an effort to save him a trip and me some money. Once those were ruled out he offered to drop by later that day… terrific! To make a long story short, Jim provided quick, thorough service and was genuine and honest. Not only is our AC up and running again, it’s working much better than it ever has!

We installed a Carrier Infinity 96 in 2008 and have been very happy with it ever since. It’s quieter, cleaner and saves us money in our utility bills.
We’ve referred Jim to our friends and neighbors. Why? Because he was friendly, not pushy. Efficient. Professional. Reliable and on time. Made sound recommendations. Scheduled a quick and convenient time. Had excellent rates for the product and installation, and offered superior products. Way to go Jim!

We hired Jim because of a recommendation that we got from someone in our neighborhood association. We couldn’t be more pleased with his work.
It had been some time since our furnace and A/​C units had been inspected, so this was the purpose of our service request. He was thorough in his work, explaining every step along the way. He identified some minor things that needed attention and took care of them without any extra charge. Both units were serviced in about an hour.
I highly recommend Jim. He’s friendly and honest and does great work.

Called Jim based on the Unilocal reviews and was really pleased with his service. I needed my AC unit disconnected quickly and moved so the pavers could do their work on my back patio. He came out that same day.
This afternoon, he spent more than three hours reinstalling and checking the AC… fast, efficient, and responsive.

Impressive service. When the 20 year-​old unit that heats and cools my condo was not doing much of either, I asked around and two of my neighbors gave me this man’s name with the comment, «He’s great». Jim arrived as scheduled and checked out the unit. Oiling the motors and adding freon was all it needed. He made it sound simple, but then took it apart and cleaned it up pretty thoroughly. He also noticed and pointed out a gap that was a probable source of lost energy and recommended a no-​cost method for addressing that problem. A/​C service people other neighbors in the complex have used have not solved the problems, collected their payment, then disappeared. Jim checked to see that things were working properly and said to give him a call if I needed him to come back. The unit worked well afterwards and I especially appreciated that the screeching sound it made when I shut it off wasn’t happening any longer. I considered his charges affordable and I will definitely call him routinely for maintenance. He worked diligently and thoroughly. And Jim is such a nice guy – so friendly AND he backs his work. Need A/​C service? Call Jim, he’s great.