Allstate Insurance: Raymond Barri

I’m with the others that give these guy one star. Actually I was looking for the place to give them no stars.
My wife had been a client of theirs for thirty years and everything was hunky-​dory until we filed a claim. From then on it’s been nothing but adding insults to injury.
When we got rear-​ended in Jul ’09 we went to Allstate to have our medical expenses paid for. We though we had coverage, which seems standard, but somehow it got dropped.
Then, in Jun. ’14, we got rear-​ended again and it looked like there would be complications with the other guy’s insurance (Mercury) so we decided to go through our own. (Allstate)
Mercury” estimate for vehicle damages was $ 3100 and all that Allstate would cover was $ 1200. This time they insisted we go through Kaiser (just as bad as Allstate) to get our health care taken care of. Well Kaiser covers chiropractic minimally and wouldn’t cove all the treatment. Again, luckily Mercury came through.
RATS! That what I ended up with in the engine compartment of my truck. I get the shaft again from Allstate. They wouldn’t cover the cost of doing the job right and I still have the problem. They offered me the bait of giving me $ 500 cash in lieu doing the $ 2000 job. Had I taken the $$ I’d be SOL for any further damages.
We are no longer with Allstate and now they want $ 54. For what?

I would like to thank this agency for pointing me in the right direction after a disastrous experience with another agency. Specifically Alicia Hamilton, who searched and found me an agent who could help me continue my coverage even though her agency couldn’t help me. It’s rare to find a company that will help you when there is nothing in it for them. She truly understood my needs and went out of her way to help me. I would recommend this agency to anyone looking for insurance.

Finally had enough of the high rates, arbitrary changes and minimal contact hours.
I found them to be minimally responsive and not friendly when making changes to the policy like adding or removing a car.
But then when they made the change, they also made very arbitrary changes to the quote. For instance, we dropped a car, which was the highest car on the policy, and found the price was still about the same. They just made arbitrary changes to the other cars to make up for the dropped car. Dropping the expensive sports car entirely didn’t lower our bill.
Even in between bills arbitrary changes are made, but mysteriously it always ends up at about the same amount. We had two bills a few months apart because we added two new cars. In between the two bills, the amount for one car went down (with no explanation) by $ 300 and the amount for the other car went up (with no explanation) but $ 300.
I got fed up and decided to call AAA where we are already a member. AAA gave an excellent price. Allstate’s price is 50% higher for less coverage.
But the thing that annoys me the most is the arbitrary changes so that they always get the same amount no matter what.
Oh, and another thing, the new AAA agent answered the call at 5:25 PM (answering machine at Barri at 5:05 PM) and then told me to call him as late as 11 PM.
Bye bye Allstate. Hello AAA.

Do Not Trust The Ray Barri Insurance. Beware of «bait and switch» tactics. I contacted this «Allstate» Insurance agent, and received quotes for home insurance from these guys which they sent to me via an Allstate email account, and in all respects was led to believe I was dealing with Allstate. I agreed to a policy, paid, and they switched the policy to the McGraw group which has a terrible reputation. I discovered the switch 7 days after I signed up, complained to the Ray Barrie Allstate Insurance agent that they had tricked me, and that I wanted a 100% refund. The Ray Barri Allstate Insurance Agency has refused and has ignored my demands for a 100% refund.
To put it simply: Avoid The Ray Barri Insurance agency as they cannot be trusted and they will keep your money when you find out they tricked you, and you cancel, and demand your money back.

WORST EVER!!!
Raise the rates and deny it (even though you have the bill!), tried to charge me $ 260.00 for two months when I didn’t have a car! I was late paying (my brother died suddenly & I still refused to pay that $ 260.) & they sent me to collections — without that illegal $ 260!!!
Terrible service, never call back, «lose» emails, «forget» to call — blame you every time.
Went to another agency got better coverage and WAY better rates.
Do yourself a favor and go to a more professional and cheaper company.
These people be nice as can be for your first check… and worst as can be after that!

Wanted to recommend the Allstate Barri agency in Sunnyvale. They are incredibly responsive (thank you Alicia for going in to office on a rainy Saturday to create a new PDF of policy for new car addition!). Documentation is timely and helpful and they are always good about reviewing your policy and discussing options. Have had AAA, State Farm and others in the past & this Allstate team is really good.