Advanced Automotive, Inc

Referred by America Tire for wheel alignment — they give a $ 10 discount for that. Made an appointment and so they were done within an hour. Fast, efficient and friendly.

Been coming here for years and they are the best of the best. Would not consider taking my car anywhere else. They are everything you want from an auto shop –honest, high quality, friendly and responsive. Thank you Leo, Patrick and all the top of the line mechanics. Appreciate you!

This auto shop is as good as it gets. I’ve been a happy client for the last three years. Before I moved to San Jose I used to drive all the way from San Francisco to service my car with Advanced Automotive, and I know they appreciate how valuable that loyalty can be. Leo is a hard-​working charismatic individual, honest, genuine, and a pleasure to work with.

TOO EXPENSIVE!!! JUST RIP OFF
Charged about $ 400 for only changing two hoses. Leo seems like a good guy and they may do a fine job, but they charge too much. At least twice more expensive than other competitive shops in town. Not recommend going there. Will never go there.

Was referred by Nissan Sunnyvale and was more than happy with my experience. Leo was honest, friendly and got me taken care of the same day! Price was fair and I Definitely plan on continuing my auto services with them!

Been coming here since I got my first car 14 years ago! This is my family mechanic — so my mom and dad had been coming here before me… the reason we all stay? Quality service and honesty every single time.
Leo (the owner) is a class act who explains in great detail (all be it through a slightly think Estonian accent!) everything that is going on with your car, why it needs to be fixed, what could happen if you just leave it and pretend it isn’t happening, etc!
Maybe AA isn’t the cheapest — although from the bit of research I’ve done I think their prices are pretty standard — but the piece of mind of knowing you aren’t getting screwed is worth any 10% more that they might charge compared to your local ARCO… where turnover is high and there is no one to really stand behind the work. I learned the hard way on a few occasions when I have «cheated» on Leo — and ended up paying the price literally when the car started making funny noises and not running well…
There is only one downside to AA and the team… they will tell you everything that is wrong with your car and not sugar coat it — they are perfectionists — so if you can’t handle the truth keep your head in the sand but the car will let you know when its had enough and its always at the worst time! And you will wish — as I have wished — that I had just listened to Leo and replaced what he suggested, when he suggested instead of trying to scrimp on car repairs. Not worth it if I my car breaks down when we have a major customer meeting and I barely make it to work!
Patrick (assist. manager) is awesome as well and has given me a ride home on more than one occasion — but I do live only a few miles away.

America’s Tire in Mt. View had accidentally broken off a wheel stud on my BMW so they referred me to the shop that they send their customers to when accidents happen, Advanced Automotive. They gave me a paper and told me that I had 30 days to get it fixed and that I should give them a call to make an appointment.
Called the shop and talked to Pat who was friendly and let me know they’d have to order a part in but found a time to schedule me in. Thankfully they are open on weekends so I was able to drop my car off on Saturday. Leo, the owner, was very friendly and let me know it would be about 2 hours of my time and that they’d call me when it was done.
Sure enough, two hours later and they gave me a call letting me know the repair was done. In & out, no problems and no unnecessary drama. Only small issue was that they forgot to give me back my wheel lock, luckily I was still down the street and made a quick u-​turn to pick it back up.

Leo does it again. My brakes were starting to squeak due to overuse and I called Advance auto for repairs. Leo instructed me the day before to drop my keys at his box because I had to drop it off early in the morning before he was opened for business.
The total cost of the bill with materials was only around $ 300 and my car repair was done in a couple of hours. Most importantly the car brakes were very responsive.
Another dealership not only quoted the same service for $ 800 but also said my brake fluid as not good and gave me a ‘deal’ for another $ 300 for fluid replacements (grand total of $ 1100). I wonder how these guys sleep a night knowing they rip off customers for as much as $ 800 difference. I would recommend people to seek out other services. The logic is that the dealership should know your car the best and have the best parts. I found this to be not completely true and Advanced Auto is proof of that.

I was referred to this place from America’s Tire to remove a broken lock nut. I was told to ask for Leo, but he was off UNFORTUNATELY. instead we had to deal with a guy named Pat who was beyond rude as soon as we walked into the shop and basically blew us off. Before we could even explain our situation he looks at us as though were «in his way» and proceeds to tell us «Monday… I mean do you even have an appointment?» we tell him we just need a broken locknut removed and he tells us that’ll take at least 3 or 4 hours IF we had the time plus we need to order the part. We tell him we just need it off. he said still at least 3 – 4 hours and that there are plenty of Automotive places along Evelyn that you can go to. I walk next door and speak to the owner of Le’s and, such the gentlemen, says he does not want to take your business. He walks over and speaks to two Asian men (one named Mike) and they happily came over and were able to get it off in less than 5 Minutes! I was completely disappointed by this Pat employee and truly hope he is not the first impression of your company when Leo is off– as I have heard from American Tire that Leo is a great accommodating guy. Thank you to Mike and the other employee for the great help– they really helped us out! They are the reason for 3 stars and not 1. Thank you again!

Wow – terrible. Supposed to do my alignment, then drive the car back to America’s Tires. I told them this and was there while the America’s Tires guy talked to them and said the same thing. Here is what ensued:
Half an hour after I was supposed to pick it up (and 90 min after they got the car to do the alignment) I get a call from «Advanced» Auto and they say they have a part I need and they can’t fix it today. Fine, I say. Is the car at least where it’s supposed to be? No, they seem to have developed amnesia. I remind them. They say they can have it there in 45 min. Mind you, it is TWO MILES from where they were supposed to drop it off 30 min earlier, FIXED. I tell them this. They are unapologetic. I say fine. I go back to Americas Tires 45 min later. The car isn’t there. The America’s Tires guy calls them. They seem to have developed amnesia AGAIN. No car. They say they’re bringing it «right back over.» That was now nearly 30 MORE minutes ago. They brought the car back, but they LOST THE REMOTE ENTRY KEY AND COULDN’T FIND IT FOR 15 more minutes. Holy crap. Don’t go here unless you don’t value your time… At all.

If you are like me, you are not an auto mechanic. You hate, hate, hate car problems! All you want is for your car to work when you need it to. But, as your car gets older, you need to make sure that when problems come up, you have a reliable, accessible, affordable, honest mechanic. That is exactly what Advanced Automotive offers. I have used them for all of my cars for the last 7+ years. They always inform me of what needs to be done and what will need be done in the future. This is NOT an auto shop that is out to profit from you by performing unnecessary work ! They are extremely reasonable and more than fair in their pricing.
They have never turned me down when I unexpectedly had to drop my car off. In most cases, they have had my car repaired and ready for pick up that same day.
They are always friendly and ready to help. I can not say enough about this place.
I would NOT take may cars anywhere else.

Best service ever! I will come here always to get my car fixed! The staff is so friendly and nice, and I always get a great price. I won’t go anywhere else.
I feel like I always get a great deal. They get my car to me so quickly, and are even so flexible so that I can come by when it works for me and my schedule. I give it an A+! I’m very pleased!

Got an alignment done here. Made an appointment and was in and out without any hiccup. Great service and my car is driving straight again.
The price is a little more than some of the other shops around, but I like being in and out within the times I am told. No runaround, delays, upsells, etc to deal with.

Omg, I love this place!!!
Such great service, and work.
I always recommend AAI to my family, and friends.
Buu is the reason why I always come back. He always lets me know what exactly he does to my car, and what the problem is.
He is friendly, and knowledgeable about cars.
He takes care of my car as if it is own. He is soooo nice!
The price is affordable, and all the employees are friendly.

These guys are amazing. I needed a really expensive taillight for my Prius. To save money, I wanted to install it myself. Not only did they order the part for me on a Sunday afternoon and have it there the same day (thereby saving me 10 percent), they also gave me a free tail light when I realized that one of my bulbs was out.
These guys also did a 90K tuneup of my car. They’re friendly, incredibly knowledgeable about hybrid cars, and I trust them implicitly. I even got advice from the owner on how to cure my poodle’s tear stains, and a hug in the bargain!
Thanks, Advanced Auto: o)

Honest, hardworking, and professional. The team always tries to accommodate my crazy schedule. I don’t bother bringing my car anywhere else. Have even heeded Leo’s wise advice when it came time to buy a new family car! Prices are honest, the work is top notch.

Suffered a stripped lug nut thanks to Mr Shaky Paws at the nearby Tire Shop, and was sent here for emergency repairs, late in the afternoon — Leo (Owner) went out of his way to accommodate me, ordering the part from the nearby dealership, picking it up after-​hours so it’d be on hand when I dropped my car off in the morning, and then delivering my car to me in Cupertino when it was finished.
Really appreciated the outstanding customer service. Thanks.

Due to the great service I received on my personal car, I decided to take my companies fleet to them. Some of these vehicles had not been serviced in over 2 years! (Before my time there) Again I found Leo the owner in the shop, it’s always great to see a business owner take pride in his shop. He is hands on and I have found him to be very honest and professional.
Everyone of his team members i bumped into said, «Hi.» to me. What a great shop!
I had been looking for a shop that I could take all my vehicles to for the life of the cars. I found it! Both personal and business vehicles will be taken here!
I own a BMW and the misses owns a Toyota truck. It’s great to be able to take both to the same shop.

I brought my poor ’98 Nissan Maxima in for look-​see after the last shop misdiagnosed the issue affecting her and failed to properly resolve the issue causing the reoccuring CEL.
After a detailed inspection, Leo’s team determined that the aftermarket, «OE» replacement ignition coil packs used by the other shop were not within spec. Even though the car runs great, her ECM doesn’t like the aftermarket coil packs. Other than this, they found the car is in good condition.
Given how much information I got from Leo about the issue, the amount I paid for the inspection and analysis was well worth it.
Using that information, I looked-​up a reputable parts shop that carries genuine Hitachi-​made ignition coil packs for my baby for a *very* good price. Going this route will actually cost me less (in money *and* time) than having the offending auto shop get and install the correct parts for me for the difference in the value of the parts.
If my Maxi acts up again after this, I would have NO qualms about going to Leo again.

Advanced Auto does a fine job, at least for ordinary work, but is too expensive.
I took one of my cars to AA several times over the course of 2 years for routine maintenance and a few mechanical problems. They did a fine job for the most part. There was one little goof that they fixed when I pointed it out. I consider this par for the course with auto mechanics.
The reason I’ve chosen to find another mechanic is that Advanced Auto is too expensive. They seem to bill more hours of labor than other garages would for the same work. That would be okay if their hourly rates were lower, but instead they’re comparable to specialist mechanics in the area.