Innerspace Realty

I was pretty disappointed with my conversation with Daniel. Based on the reviews here, I expected him to be friendly and accommodating — or at least welcoming of the phone call. Instead, when I spoke to him, he sounded distracted and a little annoyed. Like many, I was tired of playing the Craigslist game and hoping to work with a broker who could show me a few places. The conversation wasn’t going well. then I told him I had a dog. The conversation was basically over at that point. He told me that none of the management companies he worked with allowed dogs and basically said tough luck. Overall, it was a pretty frustrating conversation. My conversation with Carmela at Welcome Home Real Estate went much smoother and was much more positive.

Worst customer service ever!!! Extremely rude. First time calling their office & I could not even finish my sentence & they hung up on me.

Innerspace realty found my roomate and I the perfect apartment in Sunnyside. After searching tirelessly and dealing with sketchy brokers/​landlords on Streeteasy/​Craigslist, we turned to Unilocal and decided to give Innerspace a call based on their positive reviews, and they sure lived up to it. Unlike with most brokers, every listing we saw with Innerspace was a positive experience. Daniel was extremely professional and honest with us throughout the whole application process which is also unlike many other brokers. He met when was most convenient for us whether it was 10am or 11pm to see new places. We love the new apartment, all thanks to Innerspace.
I highly recommend anyone looking for an apartment to give Innerspace a call before wasting your time with searching for random apartments on Streeteasy, you will not regret it.

Daniel was instrumental in helping us find our new home in Sunnyside. Professionalism seems to be the hallmark of his work. Daniel was punctual to our appointments with him, knowledgeable about the apartment and its landlord’s requirements, and prompt in sending us the necessary forms and information to secure the apartment. Daniel allowed us to form our own impressions of the apartment without pressuring us to make any snap decisions, yet remained close by, ready to answer any questions. When we decided to take the apartment, Daniel made the the application process quick, painless and paperless through the use of email and PayPal. At our lease signing, Daniel offered us valuable insight about living in Sunnyside. All in all, we are very pleased with our experience with Daniel, and recommend him wholeheartedly.

Daniel went above and beyond to help us get an amazing apartment. We have really weird schedules and Daniel was willing to meet with us at 10 pm to sign a lease.
He responded quickly to any email inquires and we were made to feel like he was doing everything he could to get us our apartment. I would recommend him to anyone.

My fiancé and I were looking for our first place together. We were on a budget but not willing to settle for any place. We spent weeks and weeks hopping around Sunnyside with different brokers until we met Daniel. Not only did he show us the nicest apartments we have seen, but he was also very friendly and accommodating and found us a place in our budget with all of the specifications we were looking for.
He was not pushy like other realtors we have dealt with, but when we did decide we wanted the apartment, he moved quickly and we got it within a few days. Daniel was also very available to answer any questions that we had, which was great since we had a lot of questions!
Daniel is a genuinely nice, kind, and caring person which was perfect for me since I am a nervous nancy and was anxious about moving. Even now that we have moved, he has reached out to check on us to see if we are enjoying our new place. I would definitely recommend Daniel to anyone looking for a great apartment in Sunnyside.

In response to your comment Daniel-​We don’t need an education, we needed a great apartment. Our issue is not with the process, it is with the false hope you pushed onto us. Daniel Mas made us wait a week for a response to our application because he was «going on a cruise». During the time he was on this «cruise», we saw him showing the apartment to other people. Why did he make up this fake cruise? To keep us hanging while he showed the apartment to more people. This was dishonest and unprofessional.
Also, what kind of real estate company «covers the cost of up to three apartment applications» for someone who was «denied» by one already? Seems like a poor business model. Your company would absorb a $ 300 cost with a high chance of no return? I doubt that. On initial application — you were not able to tell us why we were denied from any of the apartments nor supply any proof that you even submitted the application. Your «three complimentary applications» policy is a ploy to get potential applicants off your back if they start asking questions. Simply, you chose to be in this profession, so now you have to live with the reviews of your performance (thanks to Unilocal) and be held accountable for your dealings.
In any case, we are very happy with our amazing apartment on the north side of Sunnyside and are thankful we didn’t settle for the place you showed us. So I guess we have you to thank for forcing us to hold out for the right place.

Daniel’s a great guy. I found him to be polite, informative, and quick to respond. He recently helped me find my apartment, which was both in budget and in spec. Daniel’s fee is 15%, but he deals with a lot of exclusives, so If you’re looking for a great place in Sunnyside, you should stop by Innerspace Realty.
My first listing with Daniel didn’t go well. Despite being the first applicant, the landlord chose another lessee. After some followup, Daniel refunded my application fee.
A few weeks later, I contacted Daniel and he responded with a perfect listing, and he has since been a great help. He even went so far as to meet me at work to drop off a signed lease. I know I’ll be working with Daniel again in the future.

My roommate and I had been looking for a 2-​bedroom apartment in Sunnyside for over a month. When we contacted Daniel Mas, he was very understanding and listened attentively to the features we were looking for. He did not attempt to fast-​talk us into less desirable properties and came off as highly professional. He showed up to his appointments punctually, and the property he showed us was exactly what we requested. After we found the apartment acceptable, he helped us expedite the process so that we got approval very rapidly. Overall, we found Daniel to be extremely courteous and helpful. We would recommend him as a broker without reservation.

I was searching for an affordable apartment in Sunnyside for months before I broke down and decided to go through a broker. I must have met with 8 or 9 local ones, most of which lied about the apartments: they never were the ones in the pictures.
I came across one that seemed too good to be true, I think it was on Craigslist. Reluctantly, I called and got Daniel on the phone. He seemed too nice. Skeptical, I went and saw it. It was awesome, I mean I REALLY wanted it & he was sooo friendly. He still had to do an open house (as requested by the landlord). He was totally awesome about calling me daily to keep me posted, let me apply early, worked around my schedule & considerate of the fact that I needed to figure it out quickly as I had another application out for my 2^nd choice apartment.
Ultimately, I was approved and he was genuinely so excited for me. He is such a nice guy, even checked in with me a few times after the move to make sure I was good and offer local tips. I feel really good about paying him and not some game-​playing broker just trying to collect their cut.
Had I not gotten the apartment, I would have continued to work with them until I did. I cant recommend Inner Space enough.

Innerspace and Daniel were great to work with.
I was on a serious time and budget crunch when looking for my new apartment. I found a steal of an apt through Street Easy/​CraigsList and was connected with Daniel.
Daniel was very quick in getting back to me and setting up a viewing. He was up front with me and told me that an application was already in on the apt in question but that he had another place for the same price in the same building. He was able to show me that apt the same day (even though it was under major construction). I applied that day and in under a week I was approved. Also there were no unexpected price changes on the apt, what was quoted originally was what I ended up paying, no funny business.
Daniel walked me through all of the details regarding the lease signing and kept me up to date with details when the construction on the apt took a few days longer than expected (I was supposed to move in April 1 but didn’t end up getting in until the 3^rd, the 2 missed days were credited on my first months rent).
Over all my experience with Daniel and Innerspace was great and I would 100% recommend their services to anyone looking for an apt in the Sunnyside area.

My fiancé and I were recently looking for a new apartment to move into and we decided to leave UES for Sunnyside for a relatively cheaper rent. So my fiancé’s coworker recommended Inner Space Realty and we found a few decent apartments for listing within our budget range of $ 1500-​$ 1600 a month. We called the broker, Daniel Mas, and scheduled for a viewing. He showed us two apartments, one on the Southside (south of Queens Blvd) and another on the north. Daniel was really nice and courteous and definitely wasn’t too pushy. He was able to answer all the questions we had. It also helps that he has been living in the area for quite some time so he knows the pros and cons about the area (mostly pros).
So we really liked the north one and it was listed for $ 1575. By the time our application was sent, Daniel told us, unfortunately, that the building management listed the price incorrectly and it should have been $ 1775, instead. Disappointed and being the skeptical auditor me, it was a very unsettling feeling and feel like I was getting ripped off. We had no choice but asked Daniel to help us talk the price down because it didn’t seem fair. Daniel was able to sympathize with us and can’t really blame him if the building mgmt listed the price incorrectly. Eventually, the building management agreed they could bring it down to $ 1700 which wasn’t bad but it is still a little over our budget. Again, I was being super skeptical so I did a little more research on the building management, which was Bronstein Properties LLC. According to Unilocal,they are consistently rated 1 – 2 stars for their poor communication and management of the apartment rentals (i.e., bed bugs, noise, paint coming off, etc). Of course, my initial reaction was «oh crap.» I even did a search on our potential apartment address to make sure whether they were registered in the bed bug report but I didn’t get any results (kind of a relief). I told my fiancé that I was concerned after my search but again, looking back, there were only 15 reviews about Bronstein and they manage hundreds of buildings across NYC, which means they manage over thousands of tenants. If they were really that bad, I think they would be out of business by now. Even one review said they lived there for 7 years and gave them a 1 star rating… so why were they living there for so long? Anyhow, I guess we’ll just have to pray and hope nothing happens with our apt.
By the time we were signing the contract, there was another hiccup. We and Daniel met at the Bronstein office but whoever was suppose to manage our lease contract was late and had to find another replacement, who seemed to be flustered and disorganized. While the Bronstein employee was walking us through the contract, Daniel was good about clarifying certain terms and conditions within the contract. However, in the mid process of reviewing the contract, my fiancé realized the address they listed in the contract is different from the one we originally applied for. Thank goodness, otherwise, we would have been screwed. Just to clarify that Daniel did indeed request the correct apartment in the original e-​mail sent to Bronstein. So it was Bronstein who messed up the details of the contract (pfft!). So there was a lot of paperwork going back and forth and after everything was cleared out, we finally got our move in date.
I have to say, I wasn’t happy with the whole process and I can’t really blame Daniel for it because it was out of his control if Bronstein wasn’t being careful and organized. But I’m glad he was able to help us out as much as he could. I would give Daniel a 4 star for his effort and would recommend him to anyone looking for a place to live in Sunnyside. But because the overall experience wasn’t too pleasant, I would give it a 3 star on average.

I rented an apartment with Daniel at Innerspace and he was very helpful and pleasant to work with. They are a small company but Daniel was always available by phone or text message to answer any questions I had.
After we were approved for the apartment the management company wanted to change the move in date to the 15^th instead of the 1^st and Daniel worked with them to move it to the 10^th since the 15^th would not work with my schedule at work (and they didn’t start charging us until the 15^th).
I do not agree with the previous post on this site, Daniel was very clear upfront with us about how the process would go and always available to answer questions.
One other thing I like about this company is they have you do all of your meetings at the apartment instead of at an office. This gave us the opportunity to see the apartment right before we gave the deposit and again before we signed the lease.
Overall I had a great experience with Innerspace and would definitely recommend them.

Absolutely the worst. A complete waste of time and when all is said and done this place should pay you money for putting up with their awful customer service.
Lets break down the claims of the website shall we, because I think this will show anyone who is thinking about using this agency how full of crap these guys are:
Company Slogan
«Not another broker… a Friend for life!
The Real Slogan
„I am a joker who will ruin your life.“
Company Claim
Inner Space Realty’s reputation and proven performance speak for itself. So does our ever-​expanding client roster! Make sure you get the high quality of care and service you deserve.
The Reality of their Claim
Innerspace has no reputation, no one in the business has heard of them. Although they have an alphabetical listing of agents only two exist and they disregarded all of our concerns.
More of their Pompous Claims
Integrity – We believe in doing the right thing — always — for our clients, our company, and our community. Passion – We love all the facets of real estate — from the drama and power of fine architecture, to the bonds of enduring trust we form with our clients, to the professional satisfaction that comes from mastering „the art of the deal.“
Reality: More Absolute BS!
Rip-​off– We believe in withholding any important information from our clients such as Bed Bugs, Lead Poisoning, or the true status of their application. Passion-​She works down the block from our office. We love using all the facets of real estate to manipulate people. We put you in a situation where you discover that the architecture we are offering is full of „drama“ and you don’t find out until your application has been approved. You put off looking at all other places because of a „fart of a deal.“
„Discretion – Our business is built on trust, and that trust is built on discretion. We never forget that we work at a level that demands complete discretion.“
None of this is true. I wasted two weeks of my life relying on this company for rental services. I basically worked as a third agent to keep on top of the broker. He did not answer direct questions correctly. Here is a direct question. „Does this place have any lead, asbestos or bed bug issues?“ „No“…My reply: „Okay, here is all the info you need for the application“. His reply four days later…“Your application is looking good but are you willing to pay more money for the apartment?» Me: (reluctantly) «Yes…Are you willing to sign a two year lease?» «Yes​.um did I get the place?» His response…“Like I said it’s looking really good… There are some other applications after yours so it would be good if you pay the higher price and sign for two years…” I respond, «Okay, do I have the place?»…“I’ll let you know soon”.
Later: «Good news, but there is a problem». «What problem?» I say. «The apartment failed a lead inspection and they can’t rent it out on the first» «What!!! What kind of problem, paint or pipes?» He responds «I don’t know». I say, «Well can you call the management and ask?» He responds, «Like I say. it’s a lead problem.» I ask him repeatedly to call them and clarify and he finally does. I ask him, «Well, what kind of lead problem is it?»…His response is, «Um, I don’t know but I talked to them and I think I can get you in by the 15^th» …I should have learned then but like a dope I allowed him to show me another place.
This time here is the simple question, it might sound familiar, «Has this place had any recent problems with bed bugs, lead or asbestos?» Then I added «I cannot afford to go through another situation like I just went through with you.» He said, «No…» Well okay lets see it in the daylight and then maybe we will take it. See it in the daylight and decide to take it. Turns out it will take a week to make up the lease for some reason. I go to the lease signing. He is 30 minutes late, I get 3 certified checks which all cost money, my application fee is used, and I am about to sign a lease until I get to the BED BUG DISCLOSURE SECTION. it says, «We need to inform you that floors 2 3 4 5 have been treated for a bed bugs in the last year… last treatment, about two months ago. Oh really no bed bugs huh??? His response, «I didn’t know». TIME WASTER !!!
I am taking it easy here. There are so many other things I can mention here. How this guys partner told me he lived in the building and knew the super and it was the best building he ever lived in and only left because he broke up with his girlfriend… Oh really pal… had nothing to do with all the BED BUGS!!!